Lexus of Santa Fe

As far as I'm concerned Patrick made my experience at Lexus. The high standards of Lexus were matched 110% by Patrick's own high standards. He delivered by listening carefully as to what I was looking Lexus. The high standards of Lexus were matched 110% by Patrick's own high standards. He delivered by listening carefully as to what I was looking for in a vehicle, matching me up to exactly what I was looking for, and carrying himself in a friendly yet professional manner the entire time. He took time with me teaching me how to use the vehicle as well. He was truly outstanding as was my experience at Lexus! More

This was a very positive experience with everyone we talked with being willing to spend as much time as necessary to explain our options. Tony is fantastic to work with and willing to help in any way h talked with being willing to spend as much time as necessary to explain our options. Tony is fantastic to work with and willing to help in any way he can. It was just a SUPER experience. More

Everyone we have encountered in this dealership has been very helpful in everything we have needed. They have answered questions we have had and made the buying a vehicle experience good. Patrick Coutelin very helpful in everything we have needed. They have answered questions we have had and made the buying a vehicle experience good. Patrick Coutelin is a Truly Outstanding salesman. We look forward to a long and great partnership! More

My experience at Lexus of Santa Fe was fantastic. The customer service was great. I was in the Service Dept. for my '08 IS 250 and I landed up buying a car on the way out. I felt comfortable and did customer service was great. I was in the Service Dept. for my '08 IS 250 and I landed up buying a car on the way out. I felt comfortable and did not feel pressured to purchase a car. Everyone I dealt with was extremely friendly and very helpful. More

Lexus of Santa Fe is by far the BEST dealership I have ever conducted business with. This is my 4th New Lexus from this dealership and they never seem to stop amazing me with their extrordinary customer s ever conducted business with. This is my 4th New Lexus from this dealership and they never seem to stop amazing me with their extrordinary customer service and attention to detail. All these fine employees deserve a pat on the back and recognition from the sales team, to management, to service, and the gentlman in the back who always work so hard to keep my cars clean. A special Thank You to: Patrick Coutelin (Sales) Frank Martinez (Sales Mgr) Jason (Sales Mgr) Leonard (Service) Ana (Sales) Jared (Sales) Shannon (Finance) Boomer (Service) All of these people are wonderful to deal with. Thank You, Christian More

I previously owned a 2010 ES 350 purchased from Lexus of SF.Their sales & service for that car have simply been excellent! I just purchased a new 2013 ES 350 ( even the same beautiful red color )& their ent SF.Their sales & service for that car have simply been excellent! I just purchased a new 2013 ES 350 ( even the same beautiful red color )& their entire staff calls me by name & EACH person in sales, service, & processing represent themselves & Lexus of SF in a most excellent, professional, honest manner. They all serve with excellence & I've never hesitated to recommend this dealership to any of my friends too! Roy Scooter Franks More

Tony went above and beyond to get us in our new car. I have never dealt with a salesman who is more knowledgeable than Tony and will use him in the future for our car needs. Everyone in the dealership tre have never dealt with a salesman who is more knowledgeable than Tony and will use him in the future for our car needs. Everyone in the dealership treated us with the utmost respect and that is something special in today's world. Tony even took the time to stop by our house in albuquerque to help us with some questions we had a few days after we leased the vehicle. Nothing but positives with the entire experience. More

Jarred was such a delight to work with. I will assure you that I am a very tough customer. I was perfectly happy driving my 2000 Toyota but my beautiful wonderful daughter felt I deserved to pamper myself so that I am a very tough customer. I was perfectly happy driving my 2000 Toyota but my beautiful wonderful daughter felt I deserved to pamper myself so I agreed to stop at the Lexus store. Jarred did such a great job answering all my questions without making me feel pressured to buy the car. He took such good care of me as his customer that at the end of the day I drove away with a gorgeous 2013 Lexus. I will most definitely be back for my next car and will recommend Jarred and the Lexus store to all my family and friends. Thank you for making me feel special. More

This experience in purchasing a vehicle is one for the books. I never felt pressured in any way, there were NO pushy sales professionals, I was greeted with a genuine smile and genuine greeting from ever books. I never felt pressured in any way, there were NO pushy sales professionals, I was greeted with a genuine smile and genuine greeting from everyone I encountered. I felt that I was meeting long lost relatives, or lifelong friends with everyone that I encountered. I came to the dealership as one of the persons who up until now had not had the privilege of owning a Lexus. As of Saturday September 22, 2012 I have joined the Lexus Family, and continue to be amazed at the quality of the Lexus GS300 that I purchased, but more amazed at the overall extremely pleasant experience as a new member of the Lexus Family. Again, Thank you, each and every one of you at Lexus of Santa Fe who I was given the privilege of meeting. Have a LEXUS DAY!!!!! More

Overall experience was excellent...have recommended the dealership to others...I visited with the Salesman, Dealer Manager, Finance Manager, Service Department and Parts Manager, and found everyone as help dealership to others...I visited with the Salesman, Dealer Manager, Finance Manager, Service Department and Parts Manager, and found everyone as helpful as possible... More