Lexus of Santa Fe

RC 350 F sport Chris was flexible with my schedule, he brought the car to me to see and stayed in communication (at times that were convienent to my schedule). Chris was flexible with my schedule, he brought the car to me to see and stayed in communication (at times that were convienent to my schedule). More

recall on brake system I spoke to Mr. Michael Medina via phone and he scheduled an appointment for me. When we arrived at the dealership he met with us and immediately broug I spoke to Mr. Michael Medina via phone and he scheduled an appointment for me. When we arrived at the dealership he met with us and immediately brought Mr. Steve Manning and introduced us to him. Both men worked rapidly in getting our car into the shop to implement the remedy on the recall. Mr. Medina was very helpful in taking care of the map, remote, and teaching us how to start the car using our key. Michael was very polite, kind, and friendly not to mention very knowledgeable. When done with the recall work Mr. Medina made sure that our car got a good wash. We are very impressed with Michael's performance in making sure our car was serviced according to the time frame he had mentioned to us, and also most grateful to him for the kindness and politeness he showed toward us. To sum things up, Mr. Michael Medina made our visit to Lexus of Santa Fe a very enjoyable and pleasant experience. Bernie and Gladys Torres More

Excellent Service I have always been taken great care of at Lexus of SANTA Fe! Rick is my service technician and he always makes sure that the service I'm given is noth I have always been taken great care of at Lexus of SANTA Fe! Rick is my service technician and he always makes sure that the service I'm given is nothing less than perfection! More

Honest and Reliable I went to Santa Fe Lexus to find a vehicle that would serve me into my retirement. I not only found a great car, but I found a partner in Chris, he he I went to Santa Fe Lexus to find a vehicle that would serve me into my retirement. I not only found a great car, but I found a partner in Chris, he helps me when I need service or repairs. He's there for me, even though the sale was months ago. I'm very satisfied with the customer care attitude of the dealership and especially of Chris. More

Super helpful!! I came to Chris looking for a car that I could drive while in town during the week days. Something dependable and stylish that could take the place o I came to Chris looking for a car that I could drive while in town during the week days. Something dependable and stylish that could take the place of a weekly rental. Chris didn't have anything on the lot at the time, but said he would look for me. About a week later Chris called with the perfect car. The dealership even took care to fix a few items on the car and Chris kept me informed the whole way through. Negotatiations were fair and financing was painless. After the sale there were details to work out due to me licensing the car in another state. Again, Chris and the entire team did not disappoint, with great communication the entire way. Lastly,several weeks after the purchase the previous owner took the time to return a few items that belonged with the car and Chris made sure that the items were passed on to me. I heartily recommend Chris and the entire Lexus team. More

Very helpful and polite! Chris was quick to locate the exact vehicle I was interested in. He was helpful and polite throughout the process of the purchase and providing an ove Chris was quick to locate the exact vehicle I was interested in. He was helpful and polite throughout the process of the purchase and providing an overview of the vehicle and it's features. I would recommend him to anyone interested in a vehicle from Lexus of Santa Fe. More

Wonderful experience hen i was looking for a car i couldn't make up my mind i looked at several different dealerships in my area but nothing surpassed the help i got from hen i was looking for a car i couldn't make up my mind i looked at several different dealerships in my area but nothing surpassed the help i got from Anna Gonzalez she answered any queation with ease and confidence wich made me feel confident. I bought a BMW and she had all the answers. It was like she knew everything from all the brands not just for lexus. Thank you Anna for the wonderful experience wheb i bought my car More

The Lexus of Santa Fe team is Awesome Stopped in on a Saturday to let the wife check out the RX 350. We were met out front by Aubrey Allison the General Manager and she not only made us f Stopped in on a Saturday to let the wife check out the RX 350. We were met out front by Aubrey Allison the General Manager and she not only made us feel welcome but "at home". After a discussion on what we wanted to achieve during our visit, Aubrey passed us on to Richard Austin who spent 2 hours going over both the RX 350 and the newer NX 200T. Richard accompanied us on a test drive of both vehicles and then set with us in a number of NX 200Ts so wife Alice could see all of the options. Richard's knowledge made it easy to narrow the choice down to one of the NX 200Ts they had in stock. The following day I called to set up an appointment with Richard to discuss my trade and Lexus purchase...this amazing person was on the road up in Colorado as he was driving a Lexus client back home after she had suffered an unfortunate accident and could not drive...what service!! Aubrey picked up the ball to cover for Richard's absence along with another outstanding sales consultant, Anna Gonzales and they both insured I had the time and information to get all my questions answered as well as an additional test drive. In no time we had an agreement on purchase and trade price with no haggle/hassle what-so-ever and James worked the finance paperwork and explained the service options and other coverage areas in detail The wife loves the new Lexus and we look forward to both the service visits and the future trade for the next new car. More

Best Car buying experience bt far Recently purchased a used 2010 Mazda CX-7. Staff was very friendly and made the processed easy and painless. Charles Porter was a great help in making Recently purchased a used 2010 Mazda CX-7. Staff was very friendly and made the processed easy and painless. Charles Porter was a great help in making my selection and making sure I was comfortable with my purchase. Great facility as well. Couldn't ask for a better experience. Very pleased with my New (used) vehicle!! More

Amazing service!!!!!!!!! Purchased my new Lexus with the help of Anna Gonzales. She was a pleasure to work with. I was not sure what I wanted when I walked in the doors but s Purchased my new Lexus with the help of Anna Gonzales. She was a pleasure to work with. I was not sure what I wanted when I walked in the doors but she helped me determine my needs and we found the perfect car! She was patient and extremely informative. When I have questions even after my purchase she is always there to help! Love my car!!!!!! Thanks Anna! More