Lexus of Santa Fe

A friend recommended that we visit Lexus of Santa Fe and ask for Anna. We were treated like royalty and the transaction went smoothly and quickly. Excellent customer service, attention to detail, and frie ask for Anna. We were treated like royalty and the transaction went smoothly and quickly. Excellent customer service, attention to detail, and friendly staff. More

I've always felt special going to Lexus of Santa Fe. My every concern was always addressed and I've found the entire staff to be very courteous and helpful. I bought a Lexus 450H from them and then even My every concern was always addressed and I've found the entire staff to be very courteous and helpful. I bought a Lexus 450H from them and then eventually decided to go with a Prius. In both cases, the cars were/are superb and I'm happy to be part of the Lexus family. More

Usually buying a new car is perceived as being equal to having a root canal, it's a lot f money one faces it with trepidation. Dealing with Anna Gonzales stood all that on its head. She is such a thought having a root canal, it's a lot f money one faces it with trepidation. Dealing with Anna Gonzales stood all that on its head. She is such a thoughtful professional with a confidence in the Lexus that eliminates all pressure and actually makes the transaction a learning process. Anna is an outstanding representative of Santa Fe Lexus that I would welcome the opportunity to recommend her and your dealership to any person who wanted an new or used car of high quality. More

Anna and Tony were a true pleasure to work with. They were both extremely helpful in explaining all the features of the vehicles that I came to look at. They were never pushy or made me feel like they we were both extremely helpful in explaining all the features of the vehicles that I came to look at. They were never pushy or made me feel like they were only after "the sale". I cannot put into words the numerous amount of good things I have to say about Anna and Tony. The Lexus Dealership itself was also an amazing experience. The facility is luxurious, elegant, cleanly, and best of all welcoming. The Lexus of Santa Fe Dealership could serve as the "Model Dealership" for all dealerships nation wide. The day that I have to bring my Lexus in for whatever reason, I am confident that it will be a pleasureable experience. Lexus of Santa Fe offers many comfortable and considerate amenities, exclusively with the customer in mind. I have already recommended to my friends and family that are in the market for a vehicle to shop Lexus of Santa Fe and have the wonderfuly fantastic experience that I had. More

Tony handled our leasing of this 2014 IS 350 in an excellent manner. He helped to insure that this transaction was completed efficiently and satisfactorily. Thanks Tony. excellent manner. He helped to insure that this transaction was completed efficiently and satisfactorily. Thanks Tony. More

Tony Ramat has always been at his best during our search for a vehicle. Definitely a keeper in my opinion!! Tony always goes over and beyond for the customer! for a vehicle. Definitely a keeper in my opinion!! Tony always goes over and beyond for the customer! More

Danielle was outstanding. Not only was she patient with us, but she delivered our car to the ABQ airport after having work done at their expense. Great dealership that I would HIGHLY recommend. us, but she delivered our car to the ABQ airport after having work done at their expense. Great dealership that I would HIGHLY recommend. More

I have been in the market to buy certain used vehicle that i saw this carlot had in stock. I emailed and was answered by Danielle. This Woman is amazing. Danielle and Shann=non got me qualified at at unb that i saw this carlot had in stock. I emailed and was answered by Danielle. This Woman is amazing. Danielle and Shann=non got me qualified at at unbelivable price in my situation. Words cannot express my gratitude to these two individauals. After i was qualified Danielle even took the time out of her day to drive the vehicle down from santta fe to las cruces. Unbelievable price. Unbelievable service. I couldnt be happier to have the car of my dreams and i owe it all to Ddanielle and the lexus team. thank you agian Danielle. More

I happily purchased/leased a new beautiful ES 350 from lexus of Santa Fe. 90 days later the car was no longer driveable. It has a bad/faulty transmission and I found myself stranded on the side of the fre lexus of Santa Fe. 90 days later the car was no longer driveable. It has a bad/faulty transmission and I found myself stranded on the side of the freeway "Terrified!". I did not want my NEW $40,000 car to be "fixed" I asked to be placed into a new car being that mine was "new" and only 3 months had gone by...... The people namely the owner af Albuquerque/Santa Fe Lexus did not want to help me unless I paid $3000 to get into a new car. Why? This was not my fault and Lexus admitted it was not my fault but wouldn't help me unless I was willing to (of course) spend more money. I am very sad because the car was what I wanted and had been a loyal Lexus/Toyota customer for years. I walk away knowing that yes things happen, no company can be perfect but how the situation was handled by the people at the Local Lexus was shameful....I unfortunately can never drive a LEXUS again. In life material things are great but pride and self respect are priceless. More