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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
499 Reviews
Call Dealership (505) 216-3800
View Awards

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 499 reviews

August 17, 2023

Very helpful in searching for my warranty. Brandon was very helpful and professional in his work. Took care of all my cars needs. More

by lorrainemontoya48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Sep 06, 2023 -

Lexus of Santa Fe responded

Thank you for your kind words for our staff, we appreciate it!

August 11, 2023

Doesn’t take fifteen words to give a five star rating. But I made it work. More

by Genemroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Aug 26, 2023 -

Lexus of Santa Fe responded

Thank you! We look forward to your business with us again!

August 11, 2023

Prompt advice on additional service required. Estimates provided on all work. Timing to complete was provided. More

by ricslocum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Aug 23, 2023 -

Lexus of Santa Fe responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 10, 2023

Appointment was easy to schedule. Service rep was ready to greet me. Car was washed and ready at the estimated time More

by ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Aug 14, 2023 -

Lexus of Santa Fe responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 08, 2023

On time. Very communicate and detailed in their explanations. Overall I am very satisfied with the service More

by Tolga.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Aug 26, 2023 -

Lexus of Santa Fe responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 07, 2023

Did not have an appointment. Tire warning light came on went to Lexus.. Service car when I arrived. Fixed it. Very happy! More

by bud.coffrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Aug 12, 2023 -

Lexus of Santa Fe responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 31, 2023

Longer wait by 1 hour, but overall a nice place to go! Would visit again! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Jul 31, 2023 -

Bill responded

Thanks guys!!!

Aug 02, 2023 -

Lexus of Santa Fe responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

July 31, 2023

We are visiting from Dallas and had a low tire. The nice people at the dealership worked us in and replaced our tire while we waited. We so appreciated how conscientious they were. More

by rice1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Aug 04, 2023 -

Lexus of Santa Fe responded

We are glad we could help!

July 28, 2023

Consistently helpful. I rely on them to help me care for my vehicle RX450h. Ron is my service manager and does a great job. More

by Hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Aug 08, 2023 -

Lexus of Santa Fe responded

Hi Hope! We're so happy we were able to help you out!

July 27, 2023

The salesman Chris Ortega and finance director Jarvis Newman were outstanding. The were extremely accommodating and very easy to work with. I cannot give them higher reviews. More

by cjmsw2520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Newman, Chris J Ortega
Report | Print
Aug 01, 2023 -

Lexus of Santa Fe responded

We're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe.

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