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Lexus of Santa Fe
Santa Fe, NM
429 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 429 reviews
January 09, 2023
Our experience at Santa Fe Lexus with Jarvis and Josh was very professional and wonderful. From the the moment we got there, we were greeted we kindness and caring. Josh was very knowledgeable about the car very professional and wonderful. From the the moment we got there, we were greeted we kindness and caring. Josh was very knowledgeable about the car we were going to buy. Jarvis was very welcoming and professional. He explained everything to us and also answered our questions. Overall our experience was great and pleasurable. If you need a used or new vehicle Lexus of Santa Fe is the place to go. More
by petramedina31
Employees Worked With
Jarvis Newman, Chris J Ortega
January 09, 2023
My experience at the Lexus of Santa Fe started out rough but because of the help provided by Josh Welch, and Jarvis Newman, they made it a real pleasure to work with them. I had initially went to look at a but because of the help provided by Josh Welch, and Jarvis Newman, they made it a real pleasure to work with them. I had initially went to look at a car but unfortunately that car had sold and I was extremely disappointed and upset. However, thanks to the help of Josh and Jarvis they had made sure to find me a car. Josh went the extra mile to look at all possible options and sure enough we found a nice 2011 Lexus es350. Without Josh's helps I would've left empty handed and disappointed. I really appreciate the efforts he took to make sure I was satisfied and taken care of. When it came down to paperwork Jarvis explained everything very well and made sure to clarify everything and the whole process went very quickly and smoothly. He made sure I was aware of everything and went into details about any questions I had. Both Jarvis and Josh made my experience at Lexus of Santa Fe very enjoyable and made me really feel like I was apart of the family. Can't say enough how much I appreciate their help. More
by sdmartinez2002
Employees Worked With
Jarvis Newman, Josh Welch
September 28, 2022
Warning seniors, you will be deceived and manipulated into paying more. Salesperson will used deceptive practices to cost you money and waste your time. My purchase was a regretful experience I would not into paying more. Salesperson will used deceptive practices to cost you money and waste your time. My purchase was a regretful experience I would not wish on anyone. Please be careful if you shop here. They are sharks on a feeding frenzy. I drove 650 miles only to waste my time after purchasing a vehicle and waiting days for work that was never done all in the effort to get more money out of me. Shameful. You would be better off going anywhere but here. FYI none of the people listed below are people I encountered. More
by NM Old Timer
Employees Worked With
Adrian Nevarez
March 04, 2019
Excellent dealership I have purchased 2 vehicles from this dealership. They always take excellent care of me and their prices are always fair. I like this dealership more I have purchased 2 vehicles from this dealership. They always take excellent care of me and their prices are always fair. I like this dealership more than the Albuquerque store. More
by goatcheese
Employees Worked With
Chris J Ortega
February 05, 2019
Across-the-Board Stellar Performance! Chris Ortega was extremely attentive and caring for someone who required a full education on specifics about her new Lexis hybrid, He was super patie Chris Ortega was extremely attentive and caring for someone who required a full education on specifics about her new Lexis hybrid, He was super patient through three tutoring sessions that I requested, addressing each concern and, in every case, giving practical solutions. Also he worked hard to make the financial part acceptable. Soon after, I had to drive to California, had a great trip knowing what to expect and how to deal with whatever might come up. Rest assured that he is putting out exactly what you would hope Lexis stands for! More
by hybrid fan
Employees Worked With
Someone in Finance, can't remember name., Chris J Ortega
November 14, 2018
Making Dreams Come True! 2018 IS300 Chris Ortega is Phenomenal. Words cannot express his knowledge of LEXUS in every aspect. I cannot have asked for a better experience. I 2018 IS300 Chris Ortega is Phenomenal. Words cannot express his knowledge of LEXUS in every aspect. I cannot have asked for a better experience. I highly recommend LEXUS but most of all the patience, intelligence, and kindness CHRIS exhumes. I Definitely will be referring LEXUS and Chris Ortega! Thank you for making my Dreams come true! Monica Duran More
by Lexy1205
Employees Worked With
Chris J Ortega, James Curvin, Michael Medina
September 11, 2018
5⭐️ service Chris continuously went above and beyond to satisfy what I wanted in a car buying experience including driving the car from Santa Fe to Albuquerque, d Chris continuously went above and beyond to satisfy what I wanted in a car buying experience including driving the car from Santa Fe to Albuquerque, delivering it to my front door, walked me through setting up my phone AND thru the car features. More
by AdaE
Employees Worked With
Krista Rains, Chris J Ortega
August 30, 2018
Made it happen! I told Chris I needed a car, somewhat serious but not committed. He showed me an option I actually really liked, asked me what kind of payment I was l I told Chris I needed a car, somewhat serious but not committed. He showed me an option I actually really liked, asked me what kind of payment I was looking for, and made it happen for me! Very professional and easy to work with. Good personality that keeps it real and made it feel like he was there for me, not the other way around. Keep up the good work, awesome employee! More
by Spykes777
Employees Worked With
Chris J Ortega
August 30, 2018
Customer Savvy / Happy People Cold drink on a hot day, professional and polite, no pressure, great communication via email and telephone, very knowledgeable of vehicle, quick and p Cold drink on a hot day, professional and polite, no pressure, great communication via email and telephone, very knowledgeable of vehicle, quick and painless. Worked around my work schedule. Salesman had a great attitude and listened to all my questions and concerns. Even after purchase he still answers questions I have. Santa Fe Lexus has happy people that make it a happy place. More
by 1st time lexus
Employees Worked With
Krista Rains, Chris J Ortega, James Curvin
