Lexus of Santa Fe

Amazing service!!!!!!!!! Purchased my new Lexus with the help of Anna Gonzales. She was a pleasure to work with. I was not sure what I wanted when I walked in the doors but s Purchased my new Lexus with the help of Anna Gonzales. She was a pleasure to work with. I was not sure what I wanted when I walked in the doors but she helped me determine my needs and we found the perfect car! She was patient and extremely informative. When I have questions even after my purchase she is always there to help! Love my car!!!!!! Thanks Anna! More

Used Car Purchase via Internet Charles and the rest of the team at Lexus of Santa Fe, were courteous, knowledgeable, and very professional. They made purchasing our car very easy t Charles and the rest of the team at Lexus of Santa Fe, were courteous, knowledgeable, and very professional. They made purchasing our car very easy to do, and without a lot of the normal issues from other dealerships. I would highly recommend Charles Porter and the rest of the staff at Lexus of Santa Fe whether purchasing a New or Used car. More

Awesome service! Charles is awesome!!!!! He really knew about the cars and answered all of my questions...Audrey was great as well! Lexus is lucky to have them both! Charles is awesome!!!!! He really knew about the cars and answered all of my questions...Audrey was great as well! Lexus is lucky to have them both! Charles wasn't a typical car salesman you normally deal with. So thankful for all of his help and so excited for my new car! More

Great car, great experience My salesperson, Steve Robbinson, was extremely attentive, well informed, and worked tirelessly with me to help me make a decision. He was very upbeat My salesperson, Steve Robbinson, was extremely attentive, well informed, and worked tirelessly with me to help me make a decision. He was very upbeat, not pushy, and over-the-top friendly and eager to help me. He's a wonderful addition to the Lexus group in Santa Fe. More

Always happy Lexus of Santa Fe is an excellent dealership. The staff is always friendly and helpful and any issues are resolved quickly and efficiently. The amenit Lexus of Santa Fe is an excellent dealership. The staff is always friendly and helpful and any issues are resolved quickly and efficiently. The amenities available while waiting for service, etc., are nice and waiting room is comfortable. More

Truly Outstanding Anna Gonzales provided exceptional service with my new Lexus RX 350. Attention to detail and willingness to go above and beyond in the process provid Anna Gonzales provided exceptional service with my new Lexus RX 350. Attention to detail and willingness to go above and beyond in the process provided me the comfort to move forward. She took the time to go over every detail of the entire process and made sure my needs were being met. I would encourage anyone considering buying or leasing a new vehicle to visit Lexus of Santa fe and ask for Anna. Audrey Allison the GM took time out to personally make sure everything was in perfect order. If you are looking for an experience at a dealership that is refreshing and professional with a friendly atmosphere - start at our Lexus dealership! More

Worth the trip for excellent service and a great car! After having a horrible experience at a Lexus dealer in Colorado, I needed to find a replacement vehicle. I was interested in a 2012 or 2013 IS25 After having a horrible experience at a Lexus dealer in Colorado, I needed to find a replacement vehicle. I was interested in a 2012 or 2013 IS250, which can be difficult to find. I live in Denver, and was unable to find this car in Colorado, so decided to look at the Santa Fe Lexus website. They had the car we wanted, but was it worth the risk to go to NM to obtain a car? I can now say that, indeed, it was well worth the trip! I had read reviews of salespeople at the dealership and it appeared that many had good experiences with Barry Handelsman. So I called Barry and inquired about the car and he was most helpful with answering questions. I then called the next day and learned that it was Barry's day off, but even so, that he was willing to come in and work with me personally, despite having to rearrange his day. I took the leap of faith and hopped a quick one hour flight to Santa Fe. Barry's excellent customer service even extended to picking me up at the airport! He was very helpful and the car was in great shape, which had been a concern. The negotiation process was straightforward, and I never felt pressured or misled. James Curvin in Finance was thorough, helpful and professional and the GM was welcoming and gracious. So if you can't find what you need in Colorado, you might consider making an excursion to Santa Fe! It was a pleasant 5 hour trip back in my new car, and it was an opportune time to check everything out. Barry called the next day to ensure I got home safely, and then following up with an additional call and email later to ensure all was right and that the car met our needs. All in all it was the best car buying experience I have had! Thank you, Barry and Santa Fe Lexus! More

Professional as well as friendly! Barry was very patient in finding the right car for us.... He was tenacious and determined to get us into the Lexus "family". All members of the Lex Barry was very patient in finding the right car for us.... He was tenacious and determined to get us into the Lexus "family". All members of the Lexus team were most helpful and friendly. They explained things clearly and made every effort to satsfy us. This is a classy dealership. More

A Rare Experience I have bought many cars in my life. I love cars. I used to race them! Buying a car can be a worrisome, exhausting and unpleasant experience but Lexus I have bought many cars in my life. I love cars. I used to race them! Buying a car can be a worrisome, exhausting and unpleasant experience but Lexus of Santa Fe puts all of that behind you. Barry Handelsman is an exceptional sales person. He is a friend. He is honest and patient and wonderful to work with. I am a first timer with Lexus and given my experience with Barry and Audrey and James Curvin I will be a faithful Lexus driver. Thank you all at Lexus of Santa Fe More

Lexus of Santa Fe I arrived in Santa Fe the day before & when ready to go sight seeing the next day my 2010 RX350 wouldn't start! Got AAA to jump start my battery, drov I arrived in Santa Fe the day before & when ready to go sight seeing the next day my 2010 RX350 wouldn't start! Got AAA to jump start my battery, drove to Lexus of Santa Fe & they took my car right away, gave me a loaner & within 2 hours my car was washed & ready for me! I was concerned it would be a big repair bill but was only a bad battery! Thank you Leonard Navarro, Service Advisor & Lexus of Santa Fe...you're awesome! Linda K Spicewood, TX More