Lexus of Santa Fe

Everything was as promised, quick and efficient. Got me in and out in one hour for oil change. Got me in and out in one hour for oil change. More

I was really disappointed with my experience at Lexus of, Santa Fe. After 17 years of dealing with an elite of Lexus dealership in the Northwest, my expectations were quite quite high. I took my car in for a Santa Fe. After 17 years of dealing with an elite of Lexus dealership in the Northwest, my expectations were quite quite high. I took my car in for a regular oil change and inspection. The service department recommended that fluids be changed at 100,000 miles when they had been changed at 90,000 miles. They also recommended that the spark plugs be changed when that isn’t recommended by the manufacturer for another 20,000 miles, and the car shows no indication of ignition issues. And, they recommended an And, they recommended a coolant service, which is a red flag for an unneeded service. The service representative didn’t engage with me until the end of the service. I’m accustomed to the valet, taking my car to the service day and speaking with the service representative before any work is done on the car. I sat in the waiting room for an hour with no contact from dealership staff until I approached them. They were nice and friendly, but this dealership didn’t live up to what I have come to expect for the Lexus experience. More

Buying my new Lexus was the best car buying experience I’ve had. Everyone involved were very professional, knowledgeable and non-aggressive I’ve had. Everyone involved were very professional, knowledgeable and non-aggressive More

I was well taken care of in terms of effective car repairs, scheduling, and getting me a loaner on short notice. repairs, scheduling, and getting me a loaner on short notice. More

Good value for work done. Very professional. I like to work with Brandon. Knowable and professional. Very professional. I like to work with Brandon. Knowable and professional. More

Informative, courteous, was welcomed promptly. Informed that the time for my service would approximately 2 hours. Informed that the time for my service would approximately 2 hours. More

I was helped by a new service advisor, Ron Ayela, who was helpful and informative. I felt heard when discussing the bill for a problem that was supposedly fixed last year. was helpful and informative. I felt heard when discussing the bill for a problem that was supposedly fixed last year. More

Great service and great employees. I have purchased 4 RX 350 suvs from Lexus of Santa Fe. I have purchased 4 RX 350 suvs from Lexus of Santa Fe. More

Jarvis Newman was extremely awesome in providing helpful information on the final pricing on my new vehicle. I have worked with Chris Ortega before and he continues to make my experience great! Jarvis and C information on the final pricing on my new vehicle. I have worked with Chris Ortega before and he continues to make my experience great! Jarvis and Chris are great assets to the Lexus family. More

Jarvis Newman, Adrian Neverez and Brandon Gray made my car buying experience the best experience! Very detailed and thorough! Highly recommend. car buying experience the best experience! Very detailed and thorough! Highly recommend. More