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Lexus of Santa Fe

Santa Fe, NM

4.9
409 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 409 reviews

October 16, 2024

Consistent, outstanding efficient trustworthy service. They tell me what the service will cost when a book the appointment, and assuming they find no unforeseen issues, that’s what I pay. Head and should More

by trow1sf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Oct 19, 2024 -

Lexus of Santa Fe responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

October 13, 2024

Brian did a great job of service today, he was clear, precise and polite. Very helpful More

by Jarrichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian service department
Oct 18, 2024 -

Lexus of Santa Fe responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Outstanding service Brian Brennan had superior customer service and a friendly and helpful manner. He also provided follow-up so that I knew the status of the service. More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan, Anthony Baca
Oct 13, 2024 -

Lexus of Santa Fe responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 03, 2024

Chris Ortega is an exceptional sales rep, both friendly and very informative. He did a great job of explaining all aspects of the vehicle, including the myriad of tech/electronic details that have been inc More

by PainterLady
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega
Oct 06, 2024 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2024

Took my GS350 in for an inspection and oil and filter change. Ronald and the Lexus service department were quick, respectful, efficient, and thorough. Good to know everything is green. Very satisfied. More

by Hiroshi.hoida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ayala
Oct 06, 2024 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

Brandon Gray in the service department is great. His knowledge of the Lexus line is great and he is really good with the customers. More

by wehollabaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Oct 02, 2024 -

Lexus of Santa Fe responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

September 26, 2024

Timely and efficient. Brandon does a great job!! They did my 5,000 mile check-up, reprogrammed my new key fab and provided an additional one for reserve. More

by John Heaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Anthony Baca
Sep 29, 2024 -

Lexus of Santa Fe responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2024

Even during current remodeling process and working out of temporary conditions, everyone at Lexus was quite pleasant. Brandon with Service Dept was on it! Professional and consistently updating me as I wai More

by lilisbarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Sep 29, 2024 -

Lexus of Santa Fe responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2024

I was worried when our previous service writer left but Brandon has picked up where our previous left off and handled our services seamlessly and flawlessly. He and Lexus of Santa Fe are the reason I simpl More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Sep 21, 2024 -

Lexus of Santa Fe responded

Hello Peter, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

September 18, 2024

Just bought RX350h new! Initial 5000 mile check up. Ron was great answered all my questions and showed me some things I didn’t know anout! All free! More

by slschwartz.music
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron A.
Sep 20, 2024 -

Lexus of Santa Fe responded

Hi, we're happy to hear you had such a positive experience with Ron! Feel free to reach out to us if you need anything. Have a wonderful day.