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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
433 Reviews
Call Dealership (505) 216-3800
View Awards

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 433 reviews

November 30, 2024

Brian Brannan was excellent in helping me with some roadside assistance and follow up service. Thank you, Brian! More

by rmfranksf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
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Dec 01, 2024 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian Brannan here at Lexus of Santa Fe! We are always more than happy to assist you if anything else comes up. Take care!

November 27, 2024

Ron in service was very helpful in getting my suv in for a new set of tires. More

by montjgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Nov 28, 2024 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

Professional, and Sales person was knowledgeable and not was not a pressure salesperson. Thank you More

by Gil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Ben Attar
Report | Print
Nov 28, 2024 -

Lexus of Santa Fe responded

Hi Gil, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. If you have any further questions, please give us a call. We're always happy to help!

November 25, 2024

Thank you Brian for an excellent customer service as always. We'll continue taking our vehicle there. More

by janled3085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 27, 2024 -

Lexus of Santa Fe responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 21, 2024

I appreciate the professionalism of the sales and service personnel. I’m comfortable to ask for assistance with understanding my car better. More

by uteortega
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Nov 22, 2024 -

Lexus of Santa Fe responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2024

Brian was fantastic. Knowledgeable and polite.. when there’s an issue you learn a lot about an individual. This man is unique. More

by plocke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian gets 5 stars from me.
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Nov 22, 2024 -

Lexus of Santa Fe responded

Hi, thanks for your praise and kind comments about Brian. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2024

Brandon Gray, my excellent service advisor, rates 5 stars! Thank you! Thank you! Thank you! More

by jayneaustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Report | Print
Nov 21, 2024 -

Lexus of Santa Fe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. We hope you have a great day!

November 20, 2024

They did everything as I expected. The service manager was great. I would use them again More

by Dongemtpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain, Anthony Baca
Report | Print
Nov 22, 2024 -

Lexus of Santa Fe responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 19, 2024

Ron was great, I thought I had made an appointment but somehow it had not gone through. He was very understanding and got me in for an oil change so I wouldn’t have to come back another time. Also, enjoye More

by tnich9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Anthony Baca
Report | Print
Nov 21, 2024 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ron here at Lexus of Santa Fe! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

Excellent service and welcoming, friendly staff. Although the dealership is being upgraded with much construction in process, still the waiting lounge was attractive and comfortable. My service pers More

by aliart22
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Nov 19, 2024 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! We are always more than happy to assist you if anything else comes up. Take care!

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