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Lexus of Santa Fe

Santa Fe, NM

4.9
429 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 429 reviews

June 21, 2023

Ronald did an excellent job for me today at the Lexus dealership in Santa Fe, NM. He is polite, prompt & provided great customer service! Thanks! More

by Karey P.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronald
Jun 24, 2023 -

Lexus of Santa Fe responded

Karey P., thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe!

Jun 24, 2023 -

Karey P. responded

We are glad we purchased our Lexus at the dealership in Santa Fe. It is convenient & we have experienced very good customer service. Also, the complimentary car washes are greatly appreciated! Recently, Ronald did an excellent job with our service.

June 21, 2023

Brandon was terrific. Did not meet mechanic but I hope he did a great job. Have a nice day. More

by Rockycat18
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon was terrific. 5 starts for him
Jun 24, 2023 -

Lexus of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

I was able to get an appointment on short notice for a first service on my 2023 Lexus. This dealership was so accommodating we were able to make our lunch date at Santa Cafe on time. Kudos. More

by jcthree
Workmanship
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jun 22, 2023 -

Lexus of Santa Fe responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 19, 2023

Service Rep Brandon was: highly communicative, had high technical knowledge, seemed to know what he was doing, friendly, was anxious to get the job (30k service) done right. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Jun 21, 2023 -

Lexus of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

Very nice dealership, clean and the service people all very courteous and helpful. I would definately come back when I am in Santa Fe. More

by ken.bradford
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jun 21, 2023 -

Lexus of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

They are pleasantly efficient and a joy to work with: kudos to Ronald! Definitely on my recommendations list. More

by gmaclare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald, Anthony Baca
Jun 20, 2023 -

Lexus of Santa Fe responded

Hi Gmaclare, we are very happy to have provided you with such a positive experience!

June 16, 2023

Good prompt service at appointed time. Good explanation of service needs. Concern about service prices. More

by Rwcpwill
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Jun 21, 2023 -

Lexus of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

June 16, 2023

The sales representative was very helpful and great to work with. The finance guy took time to explain clearly and was helpful with my decisions More

by Cfkel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Wright, Chris J Ortega, James Curvin, Anthony Baca, Anthony Sorensen
Jun 21, 2023 -

Lexus of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 21, 2023 -

Cfkel responded

It was a painless transaction

June 15, 2023

Great customer service test drove the car talked about where I wanted my payment to be and they were able to make it happen Chris Ortega is great to work with second car he has sold me definitely a great More

by donald_6116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega
Jun 21, 2023 -

Lexus of Santa Fe responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe!

June 13, 2023

Working with brandon was super easy. From the time I got to the dealership to the time I left. He answered my questions and was super polite. More

by Nataly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jun 16, 2023 -

Lexus of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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