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Lexus of Santa Fe

Santa Fe, NM

4.9
386 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 386 reviews

July 08, 2023

The reception was friendly and timely. The mechanic, Ronald, took me through all the necessary issues and we discussed pricing. The car was finished on time and the free car wash was done More

by Jack Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Aug 08, 2023 -

Lexus of Santa Fe responded

Jack, we are pleased to hear that we could provide you with a great service experience. It is also great to hear that Ronald went beyond to help meet your expectations. Lexus of Santa Fe appreciates your business and we will look forward to the opportunity to assist you again.

July 07, 2023

Dar and Jarvis were friendly and personable and made me feel welcomed and appreciated throughout the entire process. More

by cgerthe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dar Esfandi, Jarvis Newman
Jul 28, 2023 -

Lexus of Santa Fe responded

We're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe.

July 01, 2023

I really appreciate the loaner program. The service manager Ronald was very good. He needs a raise. More

by rmarkcass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ayala
Jul 28, 2023 -

Lexus of Santa Fe responded

We're happy to hear you had such a positive experience with our team!

June 30, 2023

Adrian and Jarvis were extremely helpful and accommodating, made the deal flawlessly smooth. I was in and out in 1 hour. Jarvis was able to get me a lower rate to! Thank you both for the excelle More

by Kootie39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian and Jarvis
Aug 02, 2023 -

Lexus of Santa Fe responded

Congratulations on your new car and thank you for acknowledging Adrian and Jarvis's professionalism! Ensuring your satisfaction is Lexus of Santa Fe's ultimate goal and we are delighted to know we were able to deliver an excellent sales experience. We appreciate your business and the Five-Star review. We hope to have the pleasure of assisting you again in the future.

June 28, 2023

Brandon gray is amazing in service my Lexus water pump was giving out he got it taken care of with my warranty and the techs had it done in a day! Super nice and genuine. More

by 4_the_shoe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Chris J Ortega
Jul 13, 2023 -

Lexus of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 27, 2023

Very professional, organized and trustworthy. Overall a pleasure to do business with and watch out for the well being of my RX450. More

by Jim.jelin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jul 01, 2023 -

Lexus of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 24, 2023

I have purchased and serviced two vehicles with Lexus is Santa Fe. I have always received excellent and fair service with everyone there. Great team in the service department especially. More

by Any other
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Anthony Baca
Jun 27, 2023 -

Lexus of Santa Fe responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

June 21, 2023

Ronald did an excellent job for me today at the Lexus dealership in Santa Fe, NM. He is polite, prompt & provided great customer service! Thanks! More

by Karey P.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronald
Jun 24, 2023 -

Lexus of Santa Fe responded

Karey P., thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe!

Jun 24, 2023 -

Karey P. responded

We are glad we purchased our Lexus at the dealership in Santa Fe. It is convenient & we have experienced very good customer service. Also, the complimentary car washes are greatly appreciated! Recently, Ronald did an excellent job with our service.

June 21, 2023

Brandon was terrific. Did not meet mechanic but I hope he did a great job. Have a nice day. More

by Rockycat18
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon was terrific. 5 starts for him
Jun 24, 2023 -

Lexus of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

Very nice dealership, clean and the service people all very courteous and helpful. I would definately come back when I am in Santa Fe. More

by ken.bradford
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jun 21, 2023 -

Lexus of Santa Fe responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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