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Lexus of Santa Fe

Santa Fe, NM

4.9
386 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 386 reviews

September 15, 2023

I was very pleased with the Srevice I received, they were efficient and explained what needed to be done. I will not hesitate to use them again! More

by Cchrist20944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Sep 22, 2023 -

Lexus of Santa Fe responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Lexus of Santa Fe! We appreciate your business!

September 15, 2023

The service was great. The people were nice. I was disappointed that they didn’t look into the fact that some of the services were covered by my extended service warranty More

by marietom46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald In service department. , Anthony Baca
Sep 28, 2023 -

Lexus of Santa Fe responded

We appreciate you taking the time to leave us this feedback.

September 13, 2023

I got an appointment right away and the staff was very helpful and polite. I had a very good experience with them. More

by celiaveselka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Sep 21, 2023 -

Lexus of Santa Fe responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 11, 2023

Good service pleasant staff, nice waiting area my car was washed and also a coupon for $ 20 off a nice surprise More

by b-gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Sep 21, 2023 -

Lexus of Santa Fe responded

We are delighted to hear that you received good service from pleasant staff and enjoyed the nice waiting area. A coupon for $20 off is always a nice surprise. We appreciate your business and look forward to serving you again in the future!

September 09, 2023

We had no expectations when we drove up from Corrales as I only intended on test driving. Adrian was helpful and knowledgeable as was everyone there. More

by suzydub1970
Recommend Dealer
Yes
Employees Worked With
Adrian and Jarvis. Last names escape me at this moment.
Sep 22, 2023 -

Lexus of Santa Fe responded

We are delighted that you had a pleasant experience with Adrian. Thank you for choosing Lexus of Santa Fe! We are eager to serve you again for any of your automotive requirements.

September 08, 2023

Since I bought my car here a year ago, I’ve had the best follow-up and service. Ronald has been very professional, helpful and pleasant to work with. He’s very courteous. I always think my car is well cared More

by Catherine LaCroix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Wright, James Curvin, Anthony Baca, Anthony Sorensen
Sep 23, 2023 -

Lexus of Santa Fe responded

We're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe.

September 08, 2023

Ronald always takes care of me and my vehicle when I’m there whether it’s a simple question or scheduling services and follow up. I love my car and they help me take care of it at an outstanding level. More

by Phillip H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ayala, Chris J Ortega
Sep 23, 2023 -

Lexus of Santa Fe responded

Phillip, we are glad we could help!

September 06, 2023

Awesome service, provided nice loaner. Staff was attentive and service was great. Will be returning for all my needs. More

by hernan6266.hc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon in service dept., Chris J Ortega
Sep 19, 2023 -

Lexus of Santa Fe responded

We're delighted to hear about your awesome service experience with us! Providing attentive service and offering a nice loaner are priorities for us, and it's wonderful to know that our staff met your expectations. We look forward to welcoming you back for all your future automotive needs.

September 06, 2023

Welcoming and professional. Up front pricing and detailed explanation of car features. Was able to provide some discount. More

by jalamoc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vince Mora, James Hena
Sep 09, 2023 -

Lexus of Santa Fe responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 01, 2023

My wife and I used to travel for a living. We have to been to Lexus dealerships all over the country. Lexus of Santa Fe’s service department, is both the best, and the smallest we have ever be More

by 7ylerhaymes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Anthony Baca
Sep 07, 2023 -

Lexus of Santa Fe responded

Thank you for choosing Lexus of Santa Fe! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Brandon and his dedication to providing you with an excellent service experience. We look forward to assisting you again!

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