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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
348 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 348 reviews

October 06, 2023

Clean dealership. Service people explained things well and informed me of the next steps. They also gave me advice on the existing scratches on my car. Shuttle servic More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald and Sean, Anthony Baca
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Oct 06, 2023 -

Ed responded

Thank you.

Oct 06, 2023 -

Lexus of Santa Fe responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
October 04, 2023

They are very prompt with getting your car back to you after servicing it. The salesperson,Chris,that helped us was very knowledgeable. We just bought our fifth Lexus from this dealership. More

by sm254r
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega, Anthony Baca
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Oct 05, 2023 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Chris provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 01, 2023

Fast, friendly service, attention to detail. Complimentary wash/vaccum, and loaner car that I did not want to return as it was fancy, lol. More

by SHOGUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Oct 03, 2023 -

Lexus of Santa Fe responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Helpful
September 28, 2023

Got my car right in. No charge for replacing the key fob batteries. No reprogramming needed. More

by magpie.byte-0r
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Oct 03, 2023 -

Lexus of Santa Fe responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

Helpful
September 28, 2023

Best service techs I’ve ever dealt with. I was stranded 100 miles from them and Lexus got me to the dealership and the service technicians got me done fast. Very friendly and accommodating. More

by Heatherfinch84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Oct 03, 2023 -

Lexus of Santa Fe responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

Helpful
September 27, 2023

Our service advisor Brandon always takes care of the car and us and keeps us up dated More

by Richard McCall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon , Anthony Baca
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Sep 29, 2023 -

Lexus of Santa Fe responded

We are excited that Brandon provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

Helpful
September 27, 2023

As always, excellent and professional service. Brandon Green is a superb representation of amazing customer service!! More

by Rey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Green…5 star service
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Sep 29, 2023 -

Lexus of Santa Fe responded

We are excited that Brandon provided you with an amazing service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

Helpful
September 25, 2023

Prompt and competent service representative. I felt that I wasn’t wasting my time with his understanding of the situation. I’m totally satisfied with the work and service representative Ron. Tha More

by danmiller45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron , Anthony Baca
Report | Print
Sep 26, 2023 -

Lexus of Santa Fe responded

We are thrilled that Ron provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

Helpful
September 23, 2023

Friendly, professional service. Liked the video that was sent showing the undercarriage. Service completed within the promised time. More

by cgerthe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Anthony Baca
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Sep 26, 2023 -

Lexus of Santa Fe responded

Thank you for choosing Lexus of Santa Fe! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

Helpful
September 19, 2023

Good service. Very upfront about needs repairs and costs. All in all a thumbs up. More

by lausserer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Sep 21, 2023 -

Lexus of Santa Fe responded

We appreciate your feedback and are pleased to hear that you had a transparent and honest experience with us. Our commitment to providing straightforward and clear information is a top priority. We believe that open communication is essential in building trust with our customers. Thank you for choosing Lexus of Santa Fe!

Helpful
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