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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
419 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 419 reviews

February 22, 2024

I called Brandon Gray, my service representative, and he got my car in right away . My car was diagnosed and ready to go in such a short time. Brandon explained the problem, which turned out to be minor. Ha More

by Ljgd48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Anthony Baca
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Feb 26, 2024 -

Lexus of Santa Fe responded

Thank you for sharing your positive experience with Brandon at Lexus of Santa Fe! It's wonderful to hear that Brandon provided excellent service and efficiently addressed the issue with your car. We appreciate your recommendation and are glad to know that you had a great experience at Lexus of Santa Fe. Safe travels, and thank you for choosing us!

February 17, 2024

We had a great buying experience. The professional staff was knowledgable and respectful to us, particularly Adrian. More

by wyomatt71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Nevarez
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Feb 23, 2024 -

Lexus of Santa Fe responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

February 15, 2024

Ronald in the Service department is knowledgeable, friendly and great at his job. Thank you Ron! More

by K Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ayalya
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Feb 23, 2024 -

Lexus of Santa Fe responded

It's fantastic to hear that you had a great experience and that Ronald provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 15, 2024

Prompt service. No pushy up sale. Great dealership as far as service department. Live Love Ronald in service. More

by rhondahardy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Feb 23, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words Rhonda! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 11, 2024

Jay is a great salesman and the dealer was very quick, thorough and accommodating. I would buy from them again. More

by Egerlach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay was the salesman
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Feb 13, 2024 -

Lexus of Santa Fe responded

Thank you for your positive feedback! It's great to hear that Jay was a great salesman, and our dealership provided a quick, thorough, and accommodating experience. We appreciate your business. Safe travels, and we hope you enjoy your purchase!

February 10, 2024

Jarvis was very helpful with the financing and documents for my vehicle purchase, and Sergio was a great salesman and very helpful. Overall, I would recommend anyone interested in a vehicle in the area to c More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Newman, Sergio Morales
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Feb 13, 2024 -

Lexus of Santa Fe responded

Thank you for sharing your positive experience with Jarvis and Sergio at Lexus of Santa Fe! We're glad to hear that Jarvis was helpful with the financing and documents, and Sergio provided great sales assistance. Recommendations from satisfied customers mean a lot to us. We appreciate your recommendation and value your business! Safe travels in your new vehicle!

February 10, 2024

Service was quick with minimal wait time. Service personnel friendly, punctual and professional. Everything went smoothly. More

by axlovato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Ayala
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Feb 13, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that you had a quick and seamless service experience with our team! Providing efficient and friendly service is our goal, and it's great to know that your visit went smoothly. Safe travels!

February 09, 2024

Brandon in service was outstanding took care of everything and would highly recommend Lexus of Santa Fe More

by Davet123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Chris J Ortega
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Feb 10, 2024 -

Lexus of Santa Fe responded

Thank you for your wonderful feedback about Brandon in service at Lexus of Santa Fe! We're thrilled to hear that he provided outstanding service and took care of everything for you. Your recommendation means a lot to us. We appreciate your business and look forward to serving you again.

February 08, 2024

Vincent and Adrian were wonderful to work with and made our buying experience much less stressful. More

by kpkt1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vincent Mora and Adrian Nevarez
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Feb 10, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that Vincent and Adrian made your buying experience wonderful and less stressful! Providing a smooth and enjoyable process is what we strive for. Thank you for choosing us, and we look forward to serving you again in the future.

February 03, 2024

Had my vehicle serviced. Worked with a new service writer Andres. New to me in any case, and it was easily my best experience at Lexus to date. Very professional and a great More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Feb 08, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that your experience with the new service writer, Andres, was your best to date. It's wonderful that he was professional and a great communicator, contributing to a positive service interaction. We understand the value of great customer service, and it's excellent to know that Andres made a positive impact. Safe travels in your well-serviced vehicle!

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