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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
419 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 419 reviews

March 11, 2024

First experience was great and only the second Lexus dealer ever utilized. Great service in a practical size operation. More

by Ron Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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Mar 14, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that you had a great first experience with us! Providing excellent service in a practical and efficient manner is important to us, and we're glad to hear that we met your expectations. Thank you for choosing us as your Lexus dealer, and we look forward to serving you again in the future!

March 11, 2024

Brandon did an outstanding job of explaining the service needed an the service was completed. On time, great job. Thank you More

by chucksimko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
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Mar 14, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that Brandon provided you with outstanding service and effectively explained the necessary service for your vehicle. Our team strives to ensure that every customer's needs are met promptly and efficiently, and we're glad to hear that your experience was no exception. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future.

March 10, 2024

The service department is knowledgeable and helpful. They take the time to discuss your car's needs. More

by jcstan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Mar 13, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 09, 2024

Great customer service, maintenance Dept. Always focuses on the customers needs. They deliver in a timely manner. More

by christyarchuleta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Anthony Baca
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Mar 12, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 03, 2024

Buying our RX was seamless and every person we came into contact with was friendly and helpful. Garvis, the business manger made the process expeditious and has a wonderful sense of humor. Our sales team Ad More

by Andrewsmom519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Martin
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Mar 08, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear about your seamless and positive experience in purchasing your RX at our dealership. It's great that every person you interacted with was friendly and helpful, and we're pleased to know that Garvis, Adrian, and Isaiah contributed to your satisfaction. We appreciate your acknowledgment of their knowledge and the team's effort. Thank you for choosing us, and we're delighted that you're happy with your experience and purchase!

March 03, 2024

staff responsive to my concerns; timely repairs - answered questions and kept me up to date More

by cbburnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald- 5 star
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Mar 13, 2024 -

Lexus of Santa Fe responded

We're pleased to hear that the staff was responsive to your concerns, provided timely repairs, answered your questions, and kept you up to date. Clear communication and addressing concerns promptly are priorities for us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Safe and happy driving!

March 01, 2024

Easy to make appointments. Attentive service, friendly, quiet waiting area, kept up to date on service. Washed vehicle returned to client. More

by anlamb1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
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Mar 07, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that your experience with making appointments and the overall service has been positive. It's great to know that the team provided attentive and friendly service and that you appreciated the updates and the fact that your vehicle was returned washed. Thank you for sharing your experience!

March 01, 2024

Brandon was exceptional in service! He took care of my vehicle and future concerns I may have about my vehicle. More

by Philthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Report | Print
Mar 07, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that Brandon provided you with exceptional service! It's great to know that he took care of your vehicle and addressed any future concerns you may have. Thank you for recognizing Brandon's efforts. We appreciate your business and look forward to serving you again in the future!

February 24, 2024

They. Took effort beyond what could be expected to respond to a crises with my car while visiting Santa Fe . They did not just address the problem but even More

by davidpettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon , Anthony Baca
Report | Print
Mar 02, 2024 -

Lexus of Santa Fe responded

It's great to hear that our dealership went above and beyond to respond to the crisis with your car while you were visiting Santa Fe. We're pleased to hear that Brandon provided great service. We appreciate your feedback and look forward to serving you again in the future!

February 23, 2024

The service is fast and they have very good snacks while you wait. It’s also nice to come out to a very clean car so I don’t mind waiting an hour for oil change. More

by 4_the_shoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon gray,, Chris J Ortega, Anthony Baca
Report | Print
Feb 26, 2024 -

Lexus of Santa Fe responded

It's great to hear that you had a positive experience with the fast service, good snacks, and clean car at the dealership. We appreciate your comments, and we hope to continue providing excellent service in the future. Safe travels!

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