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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
433 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 433 reviews

January 19, 2025

Great service. Brian our service writer treats you so well and efficient he makes you feel like a VIP every time. More

by glc3yoopers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Anthony Baca
Report | Print
Jan 21, 2025 -

Lexus of Santa Fe responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 15, 2025

Excellent service; great prices; great customer treatment; Brian was fantastic; highly recommend to anyone in Santa Fe area More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 17, 2025 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Lexus of Santa Fe! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2025

Our sales representative Jay was the best! He wasn’t pushy and was very knowledgeable of the vehicle. He followed up with us 2 days after the sale and invited us to contact him anytime with qu More

by bwhitmore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Smith
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Jan 17, 2025 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jay here at Lexus of Santa Fe! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2025

Lexus of Santa Fe continues to provide superb customer service. Ronald Ayala is always outstanding. He is knowledgeable, polite, accommodating, and always informative. He is a strong asset for the dealer More

by barbara.damron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Ayala, Anthony Baca
Report | Print
Jan 12, 2025 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

The service representatives are all very cordial and communicative , and the service is always excellent. More

by Sarah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald, Anthony Baca
Report | Print
Jan 10, 2025 -

Lexus of Santa Fe responded

Hi Sarah, thank you for taking the time to let us know how we did. We hope you have a great day!

January 08, 2025

I have had nothing but great experiences at Lexus of Santa Fe. Brian, our service advisor, has been so helpful and great to work with. He goes above and beyond, he’s honest and he follows through. More

by Christina Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 10, 2025 -

Lexus of Santa Fe responded

Hi Christina, we're so glad that we were able to go above and beyond! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

Service personnel is always informative and attentive to our questions. We purchase the Lexus brand to a great extent because of the high caliber of the service departments. This is important to us. More

by dieterandcolleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Report | Print
Jan 05, 2025 -

Lexus of Santa Fe responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2025

I love the people in the service department. They are super polite and go the extra mile to get me answers. Latisha and Brian were very helpful. More

by Sandil
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and LaTisha
Report | Print
Jan 05, 2025 -

Lexus of Santa Fe responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

All was GREAT Ron served us with Excellence Personal Specific Timely Friendly THANKS Bernie & Gale More

by bernie356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Ayala
Report | Print
Jan 05, 2025 -

Lexus of Santa Fe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Very courteous. Did as they said they would do. Lent me a loaner so Icould shop. Agent explained everything before and after. More

by ghkdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brennan , Anthony Baca
Report | Print
Jan 02, 2025 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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