Lexus of Riverside

Very happy with this dealership, love how helpful and and honest the seller was every step of the way. A huge thanks to the whole staff specifically to Ricardo Guevara for his service. I’m in love with my ca honest the seller was every step of the way. A huge thanks to the whole staff specifically to Ricardo Guevara for his service. I’m in love with my car purchase. More

I had the absolute pleasure of visiting Lexus of Riverside recently in my quest to find the perfect replacement for my Audi Q3. After a couple of frustrating visits to other dealerships, I can confi Riverside recently in my quest to find the perfect replacement for my Audi Q3. After a couple of frustrating visits to other dealerships, I can confidently say that my experience at Lexus of Riverside, thanks to the outstanding assistance of Sal and Rap, was nothing short of exceptional. Our car-buying journey began with a visit to Genesis, where we struggled to get a clear picture of the payment plans and prices for their new models. Frustrated, we then ventured to Porsche, only to find that the Macan model we had our eyes on was not within our budget, and the incentives didn't quite align with our preferences. Feeling a bit disheartened, we decided to give it one more shot and made our way to Lexus of Riverside. From the moment we stepped into the dealership, we were warmly greeted by Sal. We confessed that we were relatively unfamiliar with Lexus models and that our main goal was to find a hybrid vehicle that we could conveniently charge at home using our newly installed solar panels. Sal listened attentively to our needs and preferences, and he didn't waste any time in directing us toward a stunning 2024 NX450h+. After a test drive, my wife and I were both smitten with the vehicle, but we still had concerns about the price. This is where Sal truly shined. He dove into a detailed discussion of the available incentives, patiently explaining how they could make the NX450h+ fit comfortably within our budget. His knowledge and enthusiasm for the Lexus brand were infectious, and it wasn't long before the SUV practically sold itself, thanks in large part to Sal's expertise and dedication to ensuring we got the best possible deal. The excellent service didn't end with Sal, though. In the finance department, Rap continued the seamless and informative experience. Rap took the time to educate us about the various aspects of owning a plug-in vehicle, including important details related to Edison and DMV requirements. His expertise and professionalism were greatly appreciated, as we left feeling fully informed and confident in our purchase. In conclusion, the entire team at Lexus of Riverside, particularly Sal and Rap, went above and beyond to make our car-buying experience outstanding. Their knowledge, patience, and commitment to customer satisfaction were truly remarkable. We are now proud owners of a beautiful Lexus NX450h+, and we owe our gratitude to Sal and Rap for their exceptional service. If you're in the market for a new vehicle and a top-notch dealership experience, I wholeheartedly recommend paying a visit to Lexus of Riverside. You won't be disappointed, and you might just drive away in the car of your dreams, just as we did. Thank you, Sal and Rap, for making our car-buying journey such a memorable and enjoyable one! More

The Lexus of Riverside personnel lied to me. Naveed told me that I will get the missing components. When I back, the next day he told me that they do not have to provide them to me. Naveed lied Naveed told me that I will get the missing components. When I back, the next day he told me that they do not have to provide them to me. Naveed lied to me. More

After a long time being there I decided to lease their electric SUV. All paperwork was signed but the contract was via electronic signature which was not showed to me. The finance person Jake had me sign electric SUV. All paperwork was signed but the contract was via electronic signature which was not showed to me. The finance person Jake had me sign the contract electronically (I did not know I was signing the contract) he printed the papers, folded them and placed them in an envelope. The next day I had realized I had not seen the contract and wanted to see the price of the residual. It was extremely high considering I traded my car and was given a $15,000 trade in value. I expected the residual to be less and if not my monthly payment. I was very upset, I emailed my salesman Eric, he said he couldn’t help me to speak to Jake. When I spoke to Jake all he kept responding was, “you signed the contract”. I was devastated knowing I had been ripped off. I called the general manager, he gave me the same respond as Jake. I encourage you to do your homework prior to going to Lexus Riverside and assure you see the contract. I’ve purchased and leased other cars in the past from BMW, Ford, and Honda. This had never happened to me before. I will not be returning there. More

Very friendly Very accommodating Tremedous patience in explaining from the features of the car to the financial aspect Empathetic explaining from the features of the car to the financial aspect Empathetic More

Lexus of Riverside make you feel important and help with anything to accomplish your needs, personal very efficient!! anything to accomplish your needs, personal very efficient!! More

Elva is very friendly and honest. I will definitely come back because of her for future vehicle purchase. I will definitely come back because of her for future vehicle purchase. More

I had a great experience at the dealership. The team were awesome and professional. Wendell, Henry , and Lisa they all treated my wife and I great. The team were awesome and professional. Wendell, Henry , and Lisa they all treated my wife and I great. More

Mr. Jerome thank you for your wonderful service. Thank you for your help. I am so happy and pleased 😀 you for your help. I am so happy and pleased 😀 More

Eric Zhang Internet Sales Manager for the Lexus of Riverside. The only one who had responded to the TrueCar from the Navy federal. The Lexus of Riverside had offer me the best deal. I had contacted al Riverside. The only one who had responded to the TrueCar from the Navy federal. The Lexus of Riverside had offer me the best deal. I had contacted all the Lexus dealers in and around San Diego and no one match with Eric offered. Eric done a great job, and He got the vehicle that I like (White/Sepia). Even though He got the most expensive packages, and I like a cheaper one. But He came up with a great deal that I can not resist. So we drove up with a terrible traffic jam and got the GX460. Thanks so much Eric and very much appreciated. More