
Lexus of Queens
Long Island City, NY
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642 Reviews of Lexus of Queens
Our Acura car lease is ending in November so we decided to shop around for a new car a little earlier. Was initially going to Lexus as a heat of the moment thing just to get a feel on the cars, service, a to shop around for a new car a little earlier. Was initially going to Lexus as a heat of the moment thing just to get a feel on the cars, service, and price. We didn’t intend to actually lease a new car on the spot. Because we were at an Acura dealer just a few days before and they gave us a bit of an attitude for not having an appointment, we thought we were going to experience the same reaction walking into Lexus of Queens. But the receptionist was very friendly and understanding and Brian just happened to be available so he quickly took us to the show room and gave us a tour on the car we were looking to explore. Brian was incredible. He was very professional and helpful throughout the entire shopping process. He also didn’t hold back on answering any of our questions and was very upfront and honest about everything. He made us feel very comfortable and was never pushy throughout the process. Even when the initial pricing came down and we were hesitant, Brian was friendly and didn’t rush us. When we told Brian we were looking for a price quite a bit lower than what was offered, he was happy to speak with the manager, Anthony, to help us get to where we want. Negotiating and bargaining can often be very daunting but neither Anthony and Brian gave us any hard time and was in fact very accommodating. It was clear to us they were very professional and were looking to do business. They ultimately came back at price we couldn’t resist and we ended up walking out with a new car! We also had 5 months left over on our old lease and they took care of the entire thing. The whole process from walking in to leaving with the new car only took 3 hours which was incredible. Not only was the shopping experience great, the whole delivery process was professional too. Even after we left with the car, Brian continues to be very prompt and responsive to our questions. Overall, this was the most efficient and joyful car leasing process we have ever experienced. We highly recommend Lexus of Queens and Brian! More
Ronnie is a great sales personnel. She expressed so much patience with me during the buying process. I got the chance to explore different models until I was comfortable with my choice. She asked me so many patience with me during the buying process. I got the chance to explore different models until I was comfortable with my choice. She asked me so many time if I was sastified with my selection. I would def. recommend her. Awesome job Ronnie! You made my shopping experience a pleasant one🙂. More
Ronnie was super friendly and enthusiastic, she will try her best to give the buyers the best experience and process everything fast. I am very satisfied her best to give the buyers the best experience and process everything fast. I am very satisfied More
This is my first time I have a Lexus car and Brian help me a lot through the process. He help me to make sure the process is easy and stress free. He is doing awesome jobs to make sure that I can’t go home me a lot through the process. He help me to make sure the process is easy and stress free. He is doing awesome jobs to make sure that I can’t go home without the new car😋. He is very nice sales person that always willing to help the customers happy. More
Lexus of Queens never disappoints. This is my third lease with Lexus because I receive impeccable service every time I visit for purchase or service. I have to give special recognition to Gohar becaus lease with Lexus because I receive impeccable service every time I visit for purchase or service. I have to give special recognition to Gohar because she went above and beyond to help me with every aspect of this deal. Besides being knowledgeable and professional, she is an amazing human being. When you are making big acquisitions, its much easier when you can trust your salesperson. More
Brian was very forthcoming and did his best to complete the transaction. Unfortunately I was delayed due to someone giving me the wrong bank info to tell my insurance company. Brian should be complimented the transaction. Unfortunately I was delayed due to someone giving me the wrong bank info to tell my insurance company. Brian should be complimented and so should Anthony the manager for completing my day in a timely manner fashion. More
This is my second time visit Lexus of Queens, last time it was 3 years ago, I remember at that time I was looking a Rx350 for lease. However I remember at that time the sale didn’t give me a good deal and it was 3 years ago, I remember at that time I was looking a Rx350 for lease. However I remember at that time the sale didn’t give me a good deal and he seems like doesn’t care about it. But this time I feel luck that I have Brian Zhang to help with. My mother and I went to the store trying to find a RX350 pearl white or sport white with red seats etc. We could not find it in the beginning, so Brian told us to leave a contract and he will help us keep eyes on it. Few days later he got back to us that he found one that we may like it, but I was on vacation in Orlando. So he helps me to hold it and give me 2days to think about it, after I decided. He helps me take care of the document. And when I got the car that day, he introduced every function of the car to me. Brian is a good sales that who has responsibility, carry and nice people. I definitely will recommend he to my friends who need it. More
I had a stress free experience in leasing from Lexus of Queens, thanks to the professional and friendly service from Brian Zhang. He was very patient and knowledgeable about the vehicles I inquired about. Queens, thanks to the professional and friendly service from Brian Zhang. He was very patient and knowledgeable about the vehicles I inquired about. In the end he convinced me without any pressure that I made the right choice. More
Gohar was a great help and made the process of a leasing my Lexus NX300 much easier. She was very professional and easy to talk with. If you decided to buy or lease vehicle at Lexus of Queens I would defini my Lexus NX300 much easier. She was very professional and easy to talk with. If you decided to buy or lease vehicle at Lexus of Queens I would definitely recommend her. ✌️🙂🌹 More