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Lexus of Queens

Long Island City, NY

4.4
641 Reviews

36-20 Steinway st.

Long Island City, NY

11101

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641 Reviews of Lexus of Queens

December 13, 2017

Amazing Experiance 18NX Gohar Arustamyan was my sales consultant she was amazing , Experiance and honest . She quite me from start to end . Very patient and honest . I will d More

by Ahlam23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Dec 13, 2017 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which I provided you with and I wish you much luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Gohar Arustamyman Lexus of Queens

December 12, 2017

Amazing Dealership with Excellent salesmen and service I am so happy with my choice of selecting Lexus of Queens for my first Lexus lease. I just leased an NX 300 from one of the best salesman ever, Peter More

by Doreen Manganaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and Osacr, Peter LoBianco
Dec 13, 2017 -

Lexus of Queens responded

Ms. Manganaro. Thank you so much for taking the time to share your experience at Lexus of Queens with Peter, Alex and Oscar! It truly is a pleasure having them on our team. They make the car buying experience what it should be, pleasurable and stress free. We strive for this with each and every customer and apparently we succeeded once again. Should we ever slip it is never intentional and will always do our best to do right any wrong. Please enjoy your new Lexus NX 300 for many happy miles and please never hesitate to let me know if we can be of any further assistance. Have a very Merry Christmas and a Happy New Year! Ken Wartel, General Manager

December 11, 2017

Swift & Excellent Customer Service If you are looking to purchase any style of Lexus cars, please go to Lexus of Queens. My husband and I recently purchased a Lexus GX 460. From the ti More

by ciceju1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Gohar Arustamyan
Dec 11, 2017 -

Lexus of Queens responded

Thank you so much for taking the time to share your experience while shopping for a car at Lexus of Queens! I am so happy to hear that Gohar and the rest of our team made your time here a pleasant one. That is the way it should always be. For everyone! Every time! Please don't hesitate to call or stop in if you or anyone in your family needs a refresher course. We know there is a lot of technology in our cars to absorb. So stop in anytime for some coffee and we will gladly go over anything you wish. Thank you again for your business. It is truly appreciated. Happy Holidays and enjoy your new GX460 for many, many miles. Ken Wartel, General Manager 718-392-7500

December 09, 2017

Exceptional transaction from initial contact to purchase I started the car search by locating the car on the internet and sent an inquiry at 11:30pm. The internet sales manager sent an email back at 12:30am. More

by Michael Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Trinidad, Alex Quinteros, Macy Bencosme
Dec 11, 2017 -

Lexus of Queens responded

Mr. Jackson Thank you for taking the time to write such a wonderful review! I am so glad to hear that our team made your car buying experience a very happy and positive one, from beginning to end. It is a pleasure having Giovanni, Macy and Alex on our team.. It is our goal to treat every customer with respect and honesty. We are keenly aware on how daunting the car buying experience can be at dealerships so we have made it our mission to make our customers feel the way you do! Please don't hesitate to let me know if we can be of any further assistance to you and your family. Once again all of us at Lexus of Queens thank you for your business, it is truly appreciated. Have a very Happy Holiday! Ken Wartel, General Manager, 718-392-7500

November 30, 2017

2018 NX, great experience! Gohar is a superstar, she is detail-oriented, thoughtful and knowledgeable. She went above and beyond to get us the deal. She followed through on our More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Dec 26, 2017 -

Lexus of Queens responded

Larry Thank you sir for sharing your kind words about Gohar and your experience while shopping for a car here at Lexus of Queens. Gohar is a true professional and it is a sincere pleasure to have her on our team and as a member of our Lexus of Queens family. Everyone's experience should be a fun and positive one while shopping for a car and we always do our best to make sure that is exactly what happens. Thank you once again and we truly appreciate your business. Wishing you and your family a Very Happy and Healthy New Year. . Ken Wartel, General Manager

November 19, 2017

Excelent Service I Just brought my new LEXUS NX 300 that I lease in Queens LEXUS dealership . Thanks to Dimitry Bargraser Sales Associate that walk me true whole expir More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitry Bargraser , Dmitry Bargraser
Nov 21, 2017 -

Lexus of Queens responded

Hi again Liz, I would like to thank you for taking the time to provide your kind feedback, it was our pleasure to have assisted you with your vehicle purchasing needs. Oscar and I are happy to learn that you were satisfied with the experience in which we provided you with and we both wish you many safe and happy miles in you new Lexus NX 300! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Dmitry Bragrasser Lexus of Queens

November 18, 2017

Exceptional Customer Services Lexus of Queens exemplified top notch service. Julio Perez went above and beyond to make our purchasing experience painless. We are enjoying our Lex More

by CarrUnity
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Perez
Nov 21, 2017 -

Lexus of Queens responded

Good afternoon, Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which I provided you both with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Julio Perez Lexus of Queens

November 18, 2017

AMAZING SERVICE Alex from the finance dept and Kunal from the sales dept was exceptional with their service. They were very knowledgeable. I definitely would buy fro More

by azhao01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Kunal
Nov 21, 2017 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your feedback, it was my and Alex's pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which we both provided you with and we wish you many safe and happy miles in your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Kunal Laheja Lexus of Queens

November 14, 2017

Cannot get their act together! Leased a Lexus Hybrid in April. The car is outstanding, the dealer is disorganized! They cannot get me the title. We moved to Florida in June. We sti More

by Buyer Beware
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alex and fiancé manager Howard
November 13, 2017

OUTSTANDING EXPERIENCE!!!! THANKS TO EXCELLENT HELP FROM PETER I JUST GOT MY FIRST LEXUS RX F-SPORT. HE'S VERY PROFESSIONAL AND COURTEOUS. FROM MY EXPERIENCE THE BEST SALES PERS More

by DEVI GOSAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter LoBianco
Nov 13, 2017 -

Lexus of Queens responded

Hello again Mr. Gosai, I would like to thank you for taking the time to provide such wonderful feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. It makes me happy to know that you were satisfied with the experience in which I provided you with and I wish you many happy miles with your new Lexus RX 350 F Sport! Should you require further further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Peter LoBianco Lexus of Queens

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