Back

Lexus of Queens

Long Island City, NY

4.6
648 Reviews

36-20 Steinway st.

Long Island City, NY

11101

Directions

By Type

648 Reviews of Lexus of Queens

August 24, 2019

Great Experience with Brian Great selection of new and used cars. Brian was extremely helpful. He showed me a number of good options and helped me think through what was importan More

by Mark488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 26, 2019 -

Lexus of Queens responded

Good afternoon Mark, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which Brian provided you, and we both wish you many happy miles in your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Ken Wartel General Manager Lexus of Queens

August 15, 2019

Great experience We had a great experience buying our Lexus through Dmitry. He was quick in his text responses and providing us updates throughout the sales process More

by Superrush2
Recommend Dealer
Yes
Employees Worked With
Dmitry Bargraser
Aug 15, 2019 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Dmitry Bargraser Lexus of Queens

August 14, 2019

Great costumer service Sales person was really helpful & I would recommend her 100%. Great experience and very friendly so if you are looking for a new or used car you shou More

by O.adonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Aug 14, 2019 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you many happy miles in your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

August 13, 2019

Just got scammed by their service department So I was thrilled with the dealership but I found out it was a scam and a lie. They claimed to have replaces the rotors and put on new pads. Same pr More

by CTvolvoGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yasnil Dejesus
Aug 14, 2019 -

Lexus of Queens responded

Good morning, I would really appreciate it if you could please give me a call to discuss your recent review and subsequent message that you recently left on DealerRater.com. Unfortunately, I am not able to look up your service records without having your name, and vehicle information. I thank you for your time, and look forward to your call. Ken Wartel General Manager Lexus of Queens (718) 392-7500

Aug 16, 2019 -

CTvolvoGuy responded

Ken I spoke with Julio and your service manager to no avail and this just wasn't right.

August 08, 2019

Lease new car Salesperson was very helpful and knowledgeable with Lexus vehicle she listed to my request for what I need for the new car and worked with me with pri More

by Newlease,123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Aug 08, 2019 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you many happy miles in your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

August 01, 2019

Good costumer service I was help by Gohar she was very professional and consistent . I’m happy with her Service. And Also Oscar Rivera very Helpful . Lexus have an excellen More

by Aida1041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Luna-Rivera, Gohar Arustamyan
Aug 01, 2019 -

Lexus of Queens responded

Hello again Aida, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which Oscar and I provided you, and we wish you many happy miles in your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

July 31, 2019

Best customer service i have ever experience. Dmitry was by far the best sales person i have ever dealt with. His knowledge of the vehicle was impressive. His constant updates when car will arrive More

by Tahoe1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo pinotti
Aug 01, 2019 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Dmitry Bargraser Lexus of Queens

July 31, 2019

Best experience! It took me forever to find the right place, and I couldn’t have chosen a better dealership!, I have already told my friends and family about how satis More

by Letsia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Jul 31, 2019 -

Lexus of Queens responded

Hello again Letsia, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you many happy miles in your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

July 29, 2019

Amazing experience Gohar was very nice professional and very helpful I will defiantly recommend her to my friends & family Lexus of Queens great place friendly and clean More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Jul 29, 2019 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you many happy miles in your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

July 26, 2019

Great car buying experience. Dmitry Is great. He is nice and not too pushy. He offered me a test drive for the car I was looking online. It was available when i got there. This i More

by Jico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Bargraser
Jul 26, 2019 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you both the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500. Dmitry Bargraser Lexus of Queens

...
22
...