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Lexus of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
863 Reviews
Call Dealership (877) 554-5927
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4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 863 reviews

August 21, 2024

Professsional group. I appreciated the follow up and the courteous team at this location. Thank you More

by R8chull
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Rose, Jeremey Halden
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Aug 24, 2024 -

Lexus of Pleasanton responded

Thank you R8chull for sharing of your experience with our teammate Rick and Jeremy here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 14, 2024

The dealership with Steve Cacela and Jason Portillo is outstanding…professional, courteous, knowledgeable and patient…. Fully dedicated to customer service and satisfaction. They are the reason we have go More

by Colonel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cacela, Jason Portillo
Report | Print
Aug 16, 2024 -

Lexus of Pleasanton responded

Thank you Colonel for sharing of your experience with our teammates Steve and Jason here at the dealership over the years. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 13, 2024

Joe was a great service advisor. My car was finished on time and had it nicely washed for me. The waiting area was clean and comfortable. More

by nikrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Li
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Aug 16, 2024 -

Lexus of Pleasanton responded

Thank you nikrah for sharing of your experience with Joe and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 11, 2024

Everyone was very helpful and knowledgeable. We were very Satisfied with how we were treated. More

by dgerhart4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz ***** Syed Hussain*****
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Aug 16, 2024 -

Lexus of Pleasanton responded

Thank you dgerhart4 for sharing of your experience with our teammates Russell and Syed while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 10, 2024

As always, service at Lexus of Pleasanton is excellent. Jason is exceptionally thorough, professional and friendly. Highly recommended! More

by jacarnice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Report | Print
Aug 16, 2024 -

Lexus of Pleasanton responded

Thank you jacarnice for sharing your recent experience with our teammate Jason during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Lexus. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 07, 2024

sales people were helpful and not pushy as we looked at cars to buy. we settled on a Lexus 350rxh luxury. More

by butterc981
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Rose, Jeremey Halden
Report | Print
Aug 09, 2024 -

Lexus of Pleasanton responded

Congratulations butterc981 on your new Lexus RX 350h and thank you for sharing of your experience with our teammates Rick and Jeremy while at our dealership. We are committed to becoming your Lexus ownership partner, so please feel free to let us know if there are ever any questions about your RXh! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 06, 2024

They were very professional. Explain the car that I wanted. Showed me the plus advanced of the vehicle. I was never pressure to buy. They give me all the advice Ithat I asked. More

by rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Murphy Castillo, Jeremey Halden
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Aug 09, 2024 -

Lexus of Pleasanton responded

Thank you rich for sharing your experience with our teammates Murphy and Jeremy and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 01, 2024

My car was towed to Lexus overnight and the process for doing this was easy. The next day they worked on it right away. They were super responsive and I was able to get my car quickly back in the road More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hopkins
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Aug 02, 2024 -

Lexus of Pleasanton responded

Thank you Greg for sharing of your experience with Drew and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 29, 2024

I recently purchased a brand new 2024 RX350 from Fremont lexus. Such a great experience especially Shak and Roberto was amazing to work with. More

by JD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shak and Roberto
Report | Print
Aug 02, 2024 -

Lexus of Pleasanton responded

Jd, we strive for 100% satisfaction, and it is great to see you had such a positive experience

July 29, 2024

From beginning to end, our experience was excellent! Very helpful staff. Very friendly wanted to make sure I got the car of my dreams! Would highly recommend shopping in Pleasanton Lexus! More

by thecandylady74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Report | Print
Jul 31, 2024 -

Lexus of Pleasanton responded

Congratulations thecandylady74 on your new vehicle purchase and thank you for sharing of your experience our teammate Russell here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Lexus of Pleasanton

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