
Lexus of Pleasanton
Pleasanton, CA
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Easy appointment, Quick in/out and good communication at dealership.Alex was my service advisor and managed the entire service process very well.. dealership.Alex was my service advisor and managed the entire service process very well.. More
I went there recently for maintenance check and got helped by Nick. He is awesome and he helped me in the past as well. He is very consistent with his excellent customer service and providing clear exp helped by Nick. He is awesome and he helped me in the past as well. He is very consistent with his excellent customer service and providing clear explanation about the issues and what to expect. I definitely recommend him and give him 5 starts all the time! More
Nick is very helpful when it comes to the service he goes above and beyond to atke care of the needs for the service including the loaner and stay on top of the servcice reminders and update above and beyond to atke care of the needs for the service including the loaner and stay on top of the servcice reminders and update More
If you need a trustworthy service advisor, go to Nick! He will always keep you updated, make sure your car is fixed right, and he’s someone who is just super easy to deal with. He’s been my service adviso He will always keep you updated, make sure your car is fixed right, and he’s someone who is just super easy to deal with. He’s been my service advisor for a long time now and trust me, he’s very knowledgeable! More
Nick took great care of my car when I needed to have my broken windows repaired! He explained what needed to be done, gave me a fair price, and even followed up afterward to make sure everything was good. broken windows repaired! He explained what needed to be done, gave me a fair price, and even followed up afterward to make sure everything was good. the shop is also super clean and the all other people that I met there were super helpful and friendly! More
Nick was super helpful and amazing. He helped me deal with a warranty issue that and made sure I got the best deal. I told him that it’s such a pain and been stressing out about it. I w He helped me deal with a warranty issue that and made sure I got the best deal. I told him that it’s such a pain and been stressing out about it. I went to a different shop coz I’ve been away for a while but just didn’t have good experience so I made sure to come at this shop as soon as I can. As always, I got my problem resolved! Nick really cares about his customers and goes the extra mile. More
I had a great experience having my car serviced here. Jeanette was very professional and friendly, and she kept me updated throughout the process. There's a reason I always come back here for my servicin Jeanette was very professional and friendly, and she kept me updated throughout the process. There's a reason I always come back here for my servicing needs! More