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Lexus of Pleasanton
Pleasanton, CA
850 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 850 reviews
September 09, 2017
Customer service Everyone seems to be very friendly and attentive to customers, hope this can be sustainable. I am very pleased with Joe's responsiveness to me. Everyone seems to be very friendly and attentive to customers, hope this can be sustainable. I am very pleased with Joe's responsiveness to me. More
by Jamie's
Employees Worked With
Joseph Katusich
September 09, 2017
My 2nd car with Pleasanton Lexus I am a repeat customer. I love the worry-free experience and great service at Pleasanton Lexus . The professional sales make the car purchase much eas I am a repeat customer. I love the worry-free experience and great service at Pleasanton Lexus . The professional sales make the car purchase much easier and quicker. More
by Polly Tsai
Employees Worked With
Joseph Katusich
September 09, 2017
Outstanding customer service Thank you Shaun and the Lexus team for making my car-buying experience quick and seamless! Went in to just check out my future options but ended up Thank you Shaun and the Lexus team for making my car-buying experience quick and seamless! Went in to just check out my future options but ended up walking out with a car the very next day. Shaun understood my requirements and accommodated me with some great recommendations that lead to my dream car! More
by Jjizdeortega
Employees Worked With
Shaun De Guia
September 09, 2017
Pleasanton Lexus has great sales and great service, even after the purchase. Sean was patient, professional and great to work with. I will buy from them again. has great sales and great service, even after the purchase. Sean was patient, professional and great to work with. I will buy from them again. More
by Lexus 5 Guy
Employees Worked With
Shaun De Guia
September 09, 2017
New Lexus Purchase I was truly impressed with their Friendly environment - with no high pressure sales tactics employed. Responses were quick after patient listening I was truly impressed with their Friendly environment - with no high pressure sales tactics employed. Responses were quick after patient listening Sales follow up showed seriousness in customer focus. More
by Rao R
Employees Worked With
Mohamed Desouky, Joseph Katusich
September 08, 2017
Thank you Joe katusich Joe provided excellent services, really appreciate. Joe is also very knowledgeable and friendly. Price is good. I highly recommend this dealer. They Joe provided excellent services, really appreciate. Joe is also very knowledgeable and friendly. Price is good. I highly recommend this dealer. They are also flexible in helping customers, More
by Rc
Employees Worked With
Joseph Katusich
September 08, 2017
Great Easy Experience Excellent experience there at Lexus. They were honest, fair and customer service focused. Would recommend them again. They have taken good care of m Excellent experience there at Lexus. They were honest, fair and customer service focused. Would recommend them again. They have taken good care of me after the sale as well More
by ericfig
Employees Worked With
Joseph Katusich
September 06, 2017
Great, comfortable purchasing experience Al and Joseph took great care of us. They weren't pushy and were very accommodating to my financial needs. I felt very comfortable negotiating with th Al and Joseph took great care of us. They weren't pushy and were very accommodating to my financial needs. I felt very comfortable negotiating with them and never felt pressured. It was a great experience! More
by Cindy406
Employees Worked With
Joseph Katusich
August 26, 2017
Brilliant Service and great people. Everyone at this dealer is brilliant s would like to thank Joe and John in particular. They rock. Great service, treatment and price. Thank you. Loved Everyone at this dealer is brilliant s would like to thank Joe and John in particular. They rock. Great service, treatment and price. Thank you. Loved Doug in finance too. Thank you. I'm a very loyal Lexus and Hendricks fan! More
by NDBecks
Employees Worked With
John Cabral Doug Cotton, Joseph Katusich, Drew Hopkins
April 17, 2017
Highly Recommended! Every step of the way, the amazing Sales Consultant I worked with, Emily Lundin, was a shining example of how car sales should be. Emily was incredibl Every step of the way, the amazing Sales Consultant I worked with, Emily Lundin, was a shining example of how car sales should be. Emily was incredibly knowledgeable on all features the RC, ES, and GS had to offer. Even with the hours I spend researching before I step foot on a dealership lot, Emily showed me many features I did not know about! As a result of Emily's extensive knowledge on the different features on each car, I was able to make a much more informed decision, which greatly expedited my purchase. Even though her dealership did not have the specific vehicle I wanted in stock, she was able to obtain the vehicle I wanted with the exact interior/exterior colors, and all added packages and options I was looking for. She even worked with the General Manager, John Cabral, to beat a competitive offer I had from another local dealership. John was excellent in explaining every question I asked regarding the price. In the end, I could not have asked for a better experience. Emily and John both went to great lengths to ensure I was completely satisfied with my purchase. I highly recommend Emily, John, and Lexus of Pleasanton! More
by Thomas66
Employees Worked With
Emily Lundin, John Cabral
