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Lexus of Pleasanton

Pleasanton, CA

4.9
986 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 986 reviews

April 24, 2021

I had the pleasure of buying a new 2021 NX Hybrid Sport from Joseph Minster and Eddie Ghanim, the 2 best in the business! I live in San Jose and drove all the way to Pleasanton just to buy from them! This More

by loriann120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Ghanim, Joe Minster
May 01, 2021 -

Lexus of Pleasanton responded

Loriann, we are so happy to read such a great review about Joseph, Eddie and our Team at Lexus of Pleasanton! Thank you again for leaving us this response enjoy your New NH Hybrid!! Take care, Your Team at Hendrick Lexus of Pleasanton

March 08, 2021

Took our Lexus in to be serviced and I had the pleasure of working with Drew Hopkins. Drew's professionalism, accurateness, flexibility, follow-up and overall customer service far exceeded any expectation More

by MDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Hopkins
Mar 09, 2021 -

Lexus of Pleasanton responded

Hi MDavis, thank you for your kind review; we are happy to pass along your feedback to Drew and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

March 07, 2021

When buying a car at Lexus Pleasanton, I will recommend JV Huyhn! JV is very helpful and he will help you anyway he can. JV’s awesome! More

by romval5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JV - Minh Huynh
Mar 09, 2021 -

Lexus of Pleasanton responded

Congratulations romval5 on your new Lexus and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammate, JV Huynh to earn your business and be a part of your Lexus ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 26, 2021

Joseph Minster was a pleasure to deal with regarding my IS 350 F Sport. Classic Lexus hospitality that I have come to expect and I just love this dealership. Thank you to Lexus of Pleasanton management for More

by adrianjo5118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Mar 02, 2021 -

Lexus of Pleasanton responded

Hello Adrian, we are so pleased you enjoyed your visit to Lexus of Pleasanton! We appreciate allowing us to provide the highest level of care for your Lexus IS 350 F-Sport and for us to be a part of your Lexus ownership. Your time is valuable and we appreciate allowing teammate Joe Minster to earn your business and sincerely thank you for this positive review. If there are ever any inquiry about your Lexus, please let us know. Otherwise, when its time for maintenance, we look forward to seeing you again! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 24, 2021

It was the best vehicle purchase I’ve ever experienced. JV was great. He was knowledgeable and he made sure my experience was the best! More

by Katlee4425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JV - Minh Huynh
Mar 02, 2021 -

Lexus of Pleasanton responded

Congratulations Katlee4425 on your new Lexus and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammate, JV Huynh to earn your business and be a part of your Lexus ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 09, 2021

Jeff Lau is absolutely amazing !! He goes above and beyond to help you . His customer service is outstanding!! He helped me with the process of purchasing my Leased vehicle , he brought back that new c More

by Lexy
Recommend Dealer
Yes
Employees Worked With
Jeff Lao
Feb 12, 2021 -

Lexus of Pleasanton responded

Congratulations Robin on your new Lexus and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammate, Jeff Lao to earn your business and be a part of your Lexus ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 03, 2021

The service was excellent and the staff is always friendly. I am confident bringing my Lexus to Lexus of Pleasanton. I will continue to have my care serviced at the dealership. More

by paulpabst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan
Feb 05, 2021 -

Lexus of Pleasanton responded

Paulpabst, we are glad we could help! Thank you for your kind review; we are happy to pass along your feedback to the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

February 01, 2021

I've dealt with this dealership over 10 years and have found their sales and service departments to be the best I have ever dealt with in four decades of buying cars. Joe and Zabi were both knowledgeable More

by bax45
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hashim , Zabi Nasiri, Joe Minster
Feb 03, 2021 -

Lexus of Pleasanton responded

Congratulations Bax45 on your Lexus ES 350 and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammate, Joe and Zabi to earn your business and be a part of your Lexus ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 23, 2021

Lexus a Pleasanton service department is amazing. My representative Manny was most helpful and polite. I would definitely buy a car here again and always bring my Lexus in for servicing to Lexus in Plea More

by bdbarbero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Solano
Jan 25, 2021 -

Lexus of Pleasanton responded

Hi Brian, Thank you for sharing of your experience with Manny and our service team. We appreciate allowing us to provide the highest level of care for your Lexus GS and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 19, 2021

This was our second purchase of a certified used Lexus from Lexus of Pleasanton. Let's face it, a vehicle purchase is not fun no matter how good the dealership. Many steps to the process and it takes a l More

by d_jarvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cabral, Joe Minster
Jan 22, 2021 -

Lexus of Pleasanton responded

Congratulations d_jarvis on your recent Lexus purchase and thank you for sharing of your experience with teammates, John and Joe while at our dealership. We are focused on learning and improving our guest experience as well as committed to becoming your Lexus ownership partner, so please feel free to let us know if there are ever any questions about your Lexus! Regards, Your Team @ Hendrick Lexus of Pleasanton

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