Lexus of Pleasanton

Like many other happy customers, Jason Portillo made my Ct200's service appointment easy and straightforward, plus we had a great little chat about life! Thanks, Jason, for making a car service into a re Ct200's service appointment easy and straightforward, plus we had a great little chat about life! Thanks, Jason, for making a car service into a rewarding experience!!! More

Jason does the extra mile in serving his customers; exceptional customer relationship skills.went home fully satisfied with the service. exceptional customer relationship skills.went home fully satisfied with the service. More

Jason Portillo did an excellent job again in the maintenance service of my Lexus RX350. He kept me very well informed of the status and schedule of the entire service. Thank you very much again Jaso maintenance service of my Lexus RX350. He kept me very well informed of the status and schedule of the entire service. Thank you very much again Jason! More

Great Service Advisor. Jason is very knowledgeable and helpful. Waiting area is very inviting… Would like to purchase another Lexus soon… Jason is very knowledgeable and helpful. Waiting area is very inviting… Would like to purchase another Lexus soon… More

I have just had an appointment at Lexus of Pleasanton today. The dealership is amazing. I was there at 8am sharp, and immediately a lady and service representative Chris Shahbazian came to me and ready today. The dealership is amazing. I was there at 8am sharp, and immediately a lady and service representative Chris Shahbazian came to me and ready to provide me their service. Chris walked me with all details patiently and also provided his recommendation professionally. He knows his stuff! During my appointment I also noticed the representative next my desk was also very nice with his customer and the same lady walked through the whole lobby a couple of times see if any desk needs her help. My appointment there was very efficient. Great Management ! Keep going ! More

Go to Person is Jonathan Ocampo. Great Service Jonathan he Stayed an hour late, very patience helped us looking into different cars. Very Knowledgeable person. He kept on providing us all the info on txt. he Stayed an hour late, very patience helped us looking into different cars. Very Knowledgeable person. He kept on providing us all the info on txt. Thanks Jonathan and LexusPleasanton for the great service, Keep it up. More

My husband and I were very happy with our experience with Lexus of Pleasanton, especially after a 2 ½ hour drive one way (twice). Joshua Hummell was awesome. They didn’t have what we were looking for the f Lexus of Pleasanton, especially after a 2 ½ hour drive one way (twice). Joshua Hummell was awesome. They didn’t have what we were looking for the first time, but Joshua and his manager Mike found it. We purchased a 2022 RX350. He explained in detail about the car. He was very professional, courteous and answered all our questions. Everyone we dealt with at Lexus of Pleasanton was very courteous and no pressure. We would not hesitate to return in the future. More

Let me start off by saying the Dealership itself is amazing and very tech savvy. With that being said my experience buying my 2022 ES350 was great, my salesman Steve Cacela went above and beyond to mak amazing and very tech savvy. With that being said my experience buying my 2022 ES350 was great, my salesman Steve Cacela went above and beyond to make sure my experience was top notch. I highly recommend asking for him if your looking to buy a new car he's very knowledgeable and make sure everything is done right. I'm very satisfied with my purchase and looking forward to doing business with him very soon. More

I am writing to thank Manny Solano, the service advisor at Pleasanton Lexus, for his professional help in my recent trip to the dealership. Particularly, I would like to appreciate his kindness, knowledge at Pleasanton Lexus, for his professional help in my recent trip to the dealership. Particularly, I would like to appreciate his kindness, knowledge and attitude for the past years. More

Steve Cacela is the best salesman. He’s loyal and helpful and will go out of his way to make things happen. He’s a true pleasure to deal with! and will go out of his way to make things happen. He’s a true pleasure to deal with! More