Lexus of Pleasanton

Great service at this dealership. We drive farther to come here because we have always had a good experience here. We drive farther to come here because we have always had a good experience here. More

Sales rep Nick Wilson has been very professional with every service that I have experienced over the past several years every service that I have experienced over the past several years More

This dealership is outstanding,Nick Wilson always goes above and beyond what is expected.It is always a pleasure doing business with Nick and Lexus,I'm a customer for life. above and beyond what is expected.It is always a pleasure doing business with Nick and Lexus,I'm a customer for life. More

I absolutely love the new service area and it was such an excellent experience working with Nick Wilson who was super helpful and nice! excellent experience working with Nick Wilson who was super helpful and nice! More

The Pleasanton Lexus dealership is customer oriented and professional, and delivers first class cost-effective vehicle maintenance. I bought my 2012 Lexus IS350 at this dealership, and I have maintained my professional, and delivers first class cost-effective vehicle maintenance. I bought my 2012 Lexus IS350 at this dealership, and I have maintained my car exclusively at this dealership ever since. No one else works on my car (and that includes new tires when needed.) During my 10 years of service experience, we have often worked with John Clutter (one of the many conscientious service staff members on site, they are all great) and John has consistently rendered outstanding and timely service for my family. It is nice to be appreciated as a customer, and get reasonable cost effective service. Members of the service staff have been there a long time, which tells me it is a great place to work. When employees are happy, they make you happy too. And no, I am not related to anybody at the dealership, I don't know anyone in management, and I don't work for Lexus. I just appreciate a job well done. More

I've been fortunate to know Forrest Yee who is currently the Service Manager at Lexus of Pleasanton for over 20 years. He was my service advisor two decades ago and that also happens to be the age of my car the Service Manager at Lexus of Pleasanton for over 20 years. He was my service advisor two decades ago and that also happens to be the age of my car which I still love. Forrest knows me well and has assembled a knowledgeable service advisor and an experienced mechanic that has serviced the car meticulously including out of the box thinking for parts no longer in production and physical inspection to diagnose issues at hand with the mechanic. It is with this 20 year confidence in this relationship that I have continued to acquire older cars without hesitation as I know Forrest and his team will keep these cars running until they become classics! Thank you Forrest. More

The dealership is outstanding. They go out of your way to make sure you are taken care of in a timely manner. They go out of your way to make sure you are taken care of in a timely manner. More

Customer focus, friendly, they care about your car. Always timely, great value for services rendered. Always timely, great value for services rendered. More

Excellent and very professional help from my Lexus consultant and the mechanics team. Thanks a lot for the service. consultant and the mechanics team. Thanks a lot for the service. More

I was very impressed with the Lexus of Pleasanton dealership. It is kept very clean and modern. The people are very knowledgeable and friendly. I never felt pressured to purchase a car there. Th dealership. It is kept very clean and modern. The people are very knowledgeable and friendly. I never felt pressured to purchase a car there. The sales consultant (Leo Knowles) called me to inform me that they received two white ES300h models that I took for a test drive. When I asked him if there would be a silver color available anytime soon. He informed me that there is one on order. Leo kept me informed of its destination from Kentucky to Benicia, CA. And changes in its arrival date to the dealership. Leo described all the working of the various features of the car and called me days after purchase to follow up if I had any problems or questions. Excellent Service! More