
Lexus of Pleasanton
Pleasanton, CA
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Great customer service, everything that I wanted to get work on the NX200t was done as it's supposed to be, in the time that it was expected as always. All the team members from the service department have work on the NX200t was done as it's supposed to be, in the time that it was expected as always. All the team members from the service department have been very helpful and great with all the help to service my wife's NX200t. We'll always service our NX200t here. More
I had an excellent experience with Ben McClain both picking out our new car, keeping us posted on shipment, and answering all my many questions. He was very open and engaging, helping us through the w picking out our new car, keeping us posted on shipment, and answering all my many questions. He was very open and engaging, helping us through the whole process and continuing to work with us as we try digest all the different features of our new Hybrid. More
I had an outstanding experience at Lexus Pleasanton, Gary Chan helped me out with service repair. He is a great asset to the dealership. Thanks for all your help. Chan helped me out with service repair. He is a great asset to the dealership. Thanks for all your help. More
I found this car through Lexus dealer website and I went there saw the car and right there and there the salesman approached me with a friendly gesture. He let me test drive the car with my wife, took my dr there saw the car and right there and there the salesman approached me with a friendly gesture. He let me test drive the car with my wife, took my drivers license information and off we went. Came back with definitely satisfaction, we made the deal and bought the car. The salesman is very friendly no hustle bustle and no pressure because I know what I am looking for. I recommend the Salesperson who helped me. More
The dealership in Pleasanton is great! My service representative Jason Portillo for the last ten years has been very helpful, supportive, professional and always answered my questions on t My service representative Jason Portillo for the last ten years has been very helpful, supportive, professional and always answered my questions on the service. More
As always excellent customer service, which is why I chose your location out of all the others. I hope Drew remains my go to rep. Just wish car service and parts were not so darn expensive. But I am dri chose your location out of all the others. I hope Drew remains my go to rep. Just wish car service and parts were not so darn expensive. But I am driving a Lexus 😀😀 More
Pleasant, friendly, professional. Comfortable lounge with coffee bar and merch shop. Engaging salespeople and attractive showroom. Comfortable lounge with coffee bar and merch shop. Engaging salespeople and attractive showroom. More
My Service Advisor Manny Solano, provided excellent advice and customer service support throughout the process of having my vehicle serviced. My only regret was to find out that he was leaving the orga advice and customer service support throughout the process of having my vehicle serviced. My only regret was to find out that he was leaving the organization after having my vehicle serviced. More