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Lexus of Pleasanton

Pleasanton, CA

4.9
1,032 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,032 reviews

March 01, 2025

I had a fantastic experience working with Nick! He was friendly, professional, and took the time to explain the recommended services for my NX. He made sure my car was serviced efficiently and even More

by Dalin_A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Mar 08, 2025 -

Lexus of Pleasanton responded

Thank you Dalin_A for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Nick on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

Excellent customer service had a very good experience with Mr. Edward always come In Pleasanton, Lexus for Service More

by Saifi jalal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Damien
Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Saifi for allowing us to earn your business and for sharing of your experience with our teammate Damian and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

Nick and Forrest make a great team. Thank you guys for always willing to help. More

by Teds
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Teds for sharing of your recent experience with teammates Nick and Forrest during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

Jeannette and Forrest were awesome as always. They continously go above and beyond. 10 stars if I could. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit, Forrest Yee
Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Tony for sharing of your recent experience with teammates Jeannette and Forrest during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

Forrest Yee set me up with an appointment time that worked best for my schedule and told me what recommendations needed to be taken care of now and what could wait until my next visit. This is why we More

by Justy2025
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Justy2025for allowing us to provide care for your Lexus and for sharing of your experience with teammate Forrest. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

Reached out to this dealer for a quick question about a light that came on. Forrest who is my go-to answered it quickly and made sure all was good to go on my end. Keep up the great work. More

by Markus H
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Markus for sharing your experience with our teammates Forrest and Nick and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

Recently visited for my 25,000 mile service. Forrest and Nick helped me quickly when I dropped off and picked up which kept my day on time. I’ve had 4 Lexus vehicles because of the service pro More

by Justy2025
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Justy2025 for allowing us to provide care for your Lexus and for sharing of your experience with teammates Forrest and Nick. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 27, 2025

Wasn’t able to come into the dealership to talk in person, but Sevrin did an excellent job in following up and providing me with all the necessary information to help me purchase my new vehicle. I spe More

by Jennifer.wong7890
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sevrin Ellis
Feb 28, 2025 -

Lexus of Pleasanton responded

Congratulations Jennifer on your new vehicle purchase and thank you for sharing of your experience our teammate Sevrin here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 27, 2025

Chris was great to deal with from order to delivery of the new GX 550 Would definitely buy another car from him. More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris King
Feb 28, 2025 -

Lexus of Pleasanton responded

Congratulations Dan on your new Lexus GX550 and thank you for sharing of your experience with our teammate Chris during your visit at our dealership. We appreciate allowing our team to earn your business and as your Lexus ownership partner, we stand ready to be of service. Please feel free to let u s know if there are ever any questions about your new Lexus! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 27, 2025

This is the best dealership on the planet earth Everyone here is exceptional, they are trained & knowledgeable More

by Ladeebugcha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wilson is a 5 Star Employee as well , Nick Wilson
Feb 28, 2025 -

Lexus of Pleasanton responded

Thank you Ladeebugcha for sharing of your recent experience with teammates Cody and Nick during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

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