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Lexus of Pleasanton
Pleasanton, CA
860 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 860 reviews
February 03, 2021
The service was excellent and the staff is always friendly. I am confident bringing my Lexus to Lexus of Pleasanton. I will continue to have my care serviced at the dealership. friendly. I am confident bringing my Lexus to Lexus of Pleasanton. I will continue to have my care serviced at the dealership. More
by paulpabst
Employees Worked With
Michael Sullivan
February 01, 2021
I've dealt with this dealership over 10 years and have found their sales and service departments to be the best I have ever dealt with in four decades of buying cars. Joe and Zabi were both knowledgeable found their sales and service departments to be the best I have ever dealt with in four decades of buying cars. Joe and Zabi were both knowledgeable and easy to deal with in the purchase of my 2017 certified pre-owned Lexus ES 350. When dealing with financial arrangements, Hash was a good communicator and efficient in handling the forms. More
by bax45
Employees Worked With
Hashim , Zabi Nasiri, Joe Minster
January 23, 2021
Lexus a Pleasanton service department is amazing. My representative Manny was most helpful and polite. I would definitely buy a car here again and always bring my Lexus in for servicing to Lexus in Plea representative Manny was most helpful and polite. I would definitely buy a car here again and always bring my Lexus in for servicing to Lexus in Pleasanton. More
by bdbarbero
Employees Worked With
Manny Solano
January 19, 2021
This was our second purchase of a certified used Lexus from Lexus of Pleasanton. Let's face it, a vehicle purchase is not fun no matter how good the dealership. Many steps to the process and it takes a l from Lexus of Pleasanton. Let's face it, a vehicle purchase is not fun no matter how good the dealership. Many steps to the process and it takes a long time even when you have pre-arranged the purchase. However, we could not have been treated better from start to finish with this dealerships staff. High quality personnel who put the customer first and everyone was gracious and professional. That's why we came back a second time. More
by d_jarvis
Employees Worked With
John Cabral, Joe Minster
January 14, 2021
This is our third time purchasing a vehicle from Lexus of Pleasanton. Great service, friendly staff. Jeff takes care of his customers both during and well after the buying process. Pleasanton. Great service, friendly staff. Jeff takes care of his customers both during and well after the buying process. More
by t_arndt43
Employees Worked With
Jeff Lao
January 13, 2021
My first service for this car could not have been any better. I felt the care for my car was outstanding from beginning to end! I was welcomed as soon as I arrived, it was clean safe, the attention to de better. I felt the care for my car was outstanding from beginning to end! I was welcomed as soon as I arrived, it was clean safe, the attention to detail was superb. The video check-in was a bonus! Manny went the extra mile to talk to me about my car. It was the best service I have ever received in the 50 years of owning cars! thanks again Sallie Kinser More
by Cme2bfit
Employees Worked With
Manny Solano
January 13, 2021
Everything Drew and the mechanics did was great. Your car washer didn’t do a good job. I know it is a free add on but thought you should know. Filthy rags used to dry the glass. Dirt left under the rear roof washer didn’t do a good job. I know it is a free add on but thought you should know. Filthy rags used to dry the glass. Dirt left under the rear roof just above the back glass. Very nice group of service writers. More
by Sthechief
Employees Worked With
Car washer, Jeremey Halden, Drew Hopkins
January 11, 2021
Very good reception and detail of work to perform. Problem was corrected. Good outline and priority of future service needed for this GS300 I purchased new there in 2002. Problem was corrected. Good outline and priority of future service needed for this GS300 I purchased new there in 2002. More
by nosedown9115h
Employees Worked With
Michael Sullivan
January 09, 2021
I have had my RX 350 a little over a year now. Whether I was going in for a service or a recall notice your staff was excellent. Drew and Manny were friendly, courteous, informative and extremely helpful. was going in for a service or a recall notice your staff was excellent. Drew and Manny were friendly, courteous, informative and extremely helpful. All repairs were done correctly and I was always offered a loaner car, which made getting to and from the dealership seamless. More
by jms
Employees Worked With
Manny Solano, Drew Hopkins
January 05, 2021
JV provided excellent service from my first contact online to when the car was delivered. His response time was phenomenal both via text, email and phone. His follow up on my questions and concerns was online to when the car was delivered. His response time was phenomenal both via text, email and phone. His follow up on my questions and concerns was outstanding. More
by LYNNE.VAN.TILBURG
Employees Worked With
John Cabral, JV - Minh Huynh
