Lexus of Pleasanton

Josh, jordon and Mary were absolutely amazing. They helped me get the Es hybrid I wanted. I had to wait a few weeks but it was worth it. They were professional and wasn’t to pushy. They made sure They helped me get the Es hybrid I wanted. I had to wait a few weeks but it was worth it. They were professional and wasn’t to pushy. They made sure to keep me updated and called me right away when you car got there. Thank you guys very much. More

Jason Portillo and the entire crew at Lexus of Pleasanton have continued to go above and beyond for us since we purchased our new car in December of 2020! From the time we arrive until we leave, communicatio have continued to go above and beyond for us since we purchased our new car in December of 2020! From the time we arrive until we leave, communication is both constant and meaningful. The lounge is a beautiful place to relax and enjoy free drinks and snacks. A video was sent, informing us of everything that was being done to take care of our car. Thank you Jason and team! More

My service Consultant John Clutter was outstanding as usual. He has always provided me constant updates on the progress of my Gx460 and is always professional and honest in his recommendations. usual. He has always provided me constant updates on the progress of my Gx460 and is always professional and honest in his recommendations. More

Like many other happy customers, Jason Portillo made my Ct200's service appointment easy and straightforward, plus we had a great little chat about life! Thanks, Jason, for making a car service into a re Ct200's service appointment easy and straightforward, plus we had a great little chat about life! Thanks, Jason, for making a car service into a rewarding experience!!! More

Jason Portillo did an excellent job again in the maintenance service of my Lexus RX350. He kept me very well informed of the status and schedule of the entire service. Thank you very much again Jaso maintenance service of my Lexus RX350. He kept me very well informed of the status and schedule of the entire service. Thank you very much again Jason! More

Jason does the extra mile in serving his customers; exceptional customer relationship skills.went home fully satisfied with the service. exceptional customer relationship skills.went home fully satisfied with the service. More

Great Service Advisor. Jason is very knowledgeable and helpful. Waiting area is very inviting… Would like to purchase another Lexus soon… Jason is very knowledgeable and helpful. Waiting area is very inviting… Would like to purchase another Lexus soon… More

I have just had an appointment at Lexus of Pleasanton today. The dealership is amazing. I was there at 8am sharp, and immediately a lady and service representative Chris Shahbazian came to me and ready today. The dealership is amazing. I was there at 8am sharp, and immediately a lady and service representative Chris Shahbazian came to me and ready to provide me their service. Chris walked me with all details patiently and also provided his recommendation professionally. He knows his stuff! During my appointment I also noticed the representative next my desk was also very nice with his customer and the same lady walked through the whole lobby a couple of times see if any desk needs her help. My appointment there was very efficient. Great Management ! Keep going ! More

Go to Person is Jonathan Ocampo. Great Service Jonathan he Stayed an hour late, very patience helped us looking into different cars. Very Knowledgeable person. He kept on providing us all the info on txt. he Stayed an hour late, very patience helped us looking into different cars. Very Knowledgeable person. He kept on providing us all the info on txt. Thanks Jonathan and LexusPleasanton for the great service, Keep it up. More

My husband and I were very happy with our experience with Lexus of Pleasanton, especially after a 2 ½ hour drive one way (twice). Joshua Hummell was awesome. They didn’t have what we were looking for the f Lexus of Pleasanton, especially after a 2 ½ hour drive one way (twice). Joshua Hummell was awesome. They didn’t have what we were looking for the first time, but Joshua and his manager Mike found it. We purchased a 2022 RX350. He explained in detail about the car. He was very professional, courteous and answered all our questions. Everyone we dealt with at Lexus of Pleasanton was very courteous and no pressure. We would not hesitate to return in the future. More