Lexus of Pleasanton

Nick is the best service advisor I’ve ever had! He was friendly, informative, and genuinely cared about making sure my car was in excellent shape. He provided updates throughout the service, answer He was friendly, informative, and genuinely cared about making sure my car was in excellent shape. He provided updates throughout the service, answered all my questions, and ensured I had a great experience. If you’re looking for top-notch service, Nick is your guy! More

I’ve been in the market for a specific Lexus NX350 hybrid for the past few months, and I’m so glad I had the pleasure of working with Johnathan and later his boss, Greg. From the very start, Johnathan was in for the past few months, and I’m so glad I had the pleasure of working with Johnathan and later his boss, Greg. From the very start, Johnathan was incredibly consistent in keeping me updated on my options. He was not only thorough but also very kind, patient, and encouraging throughout the process. I really felt supported and never pressured, which is rare in car shopping. This was a huge upgrade from my college car, which I had been driving for the past 15 years, so this purchase was a big deal to me. I never once felt intimidated or uncomfortable, and both Johnathan and Greg were always pleasant and understanding. They really took the time to ensure I was comfortable and that I had all the information I needed. What stood out most was that even after I purchased my car, Johnathan checked in with me to make sure everything was going smoothly and helped me celebrate the new ride. Their generosity and kindness made the whole experience much more enjoyable. I truly appreciated Johnathan’s commitment to making sure I felt taken care of after two months of searching for the right one. I couldn’t have asked for a better car-buying experience, and I’m so grateful for all their support! More

I can’t say enough great things about Nick! Been coming here for years and he’s always fun, friendly, attentive, and incredibly helpful. Went there for oil change recently and he made sure my c Been coming here for years and he’s always fun, friendly, attentive, and incredibly helpful. Went there for oil change recently and he made sure my car’s oil change and tire rotation were done quickly and even had my car washed before returning it to me. Exceptional service all around! More

Nick was an absolute pleasure to work with! I came in for a check engine light issue, and he handled everything professionally and efficiently. He made sure I had a loaner car while my car was I came in for a check engine light issue, and he handled everything professionally and efficiently. He made sure I had a loaner car while my car was being worked on and kept me updated throughout the process. Thanks to Nick, my car was fixed quickly, and I couldn’t be happier with the experience! More

Excellent service! Jeanette went the extra mile to make my experience perfect. I will continue to pass another dealership to go to Pleasanton to have my car service. Jeanette went the extra mile to make my experience perfect. I will continue to pass another dealership to go to Pleasanton to have my car service. More

Lexus of Pleasanton has an incredible service team, and Nick is the top example of that! He went above and beyond to ensure my car was serviced properly and took the time to explain all the work done. I ap Nick is the top example of that! He went above and beyond to ensure my car was serviced properly and took the time to explain all the work done. I appreciate his honesty and attention to detail. If you need excellent service, ask for Nick! More

Nick is hands down one of the best service advisors I’ve ever worked with. He listened to my concerns about a strange noise in my engine, had the technicians inspect it thoroughly, and provided a clear expl ever worked with. He listened to my concerns about a strange noise in my engine, had the technicians inspect it thoroughly, and provided a clear explanation of the issue. He ensured my car was fixed promptly, and now it runs smoother than ever. Thank you, Nick, for your top-notch service! More

Jeanette Pettit was terrific! Great service! I am very satisfied with my service from Jeanette. Great service! I am very satisfied with my service from Jeanette. More

I had a great experience at Lexus in Pleasanton. Nader was my salesman. He walked me through a couple of cars. I was interested in there was no pressure and it was a very easy experience. I did end Nader was my salesman. He walked me through a couple of cars. I was interested in there was no pressure and it was a very easy experience. I did end up buying an SUV from them and then negotiations went well. They also took my trade-in which made the transition easy and acceptable. I would do business with them again easily. More

I had a fantastic experience working with Nick! He was friendly, professional, and took the time to explain the recommended services for my NX. He made sure my car was serviced efficiently and even He was friendly, professional, and took the time to explain the recommended services for my NX. He made sure my car was serviced efficiently and even followed up to ensure I was satisfied. It’s rare to find someone as dedicated and thorough as Nick—I highly recommend him! More