Lexus of Pleasanton

Nick handled the warranty work on my transmission like a pro. He dealt with the issue, kept me updated daily, and got my car back faster than expected. He made a stressful situation painless. 2 thumbs up fo pro. He dealt with the issue, kept me updated daily, and got my car back faster than expected. He made a stressful situation painless. 2 thumbs up for Nick! More

Giving Nick 5 star! I brought my car in for a routine oil change, and he went above and beyond by letting me know my tires were showing signs of uneven wear. He helped m I brought my car in for a routine oil change, and he went above and beyond by letting me know my tires were showing signs of uneven wear. He helped me schedule an alignment on the spot and saved me money down the line. Super helpful and proactive! More

Chris King helped with my order for the LC500 and answered all my questions promptly. The process took a while, but it was well worth the wait. The purchase process was easy and simple. answered all my questions promptly. The process took a while, but it was well worth the wait. The purchase process was easy and simple. More

Russ did exceptionally well in educating us in the myriad facets of Lexus automobiles and their operation. He was attentive to our interests and desires in a vehicle. He adeptly located a vehicle that suited facets of Lexus automobiles and their operation. He was attentive to our interests and desires in a vehicle. He adeptly located a vehicle that suited us despite rarity in this model. His service has not ended after our car left the lot, following up to ensure our satisfaction. I would be happy to work with Russ in the future. More

Nick is hands-down the best service advisor I’ve worked with. He kept me informed every step of the way while my car was getting a major brake and suspension job. He explained everything clearly and never with. He kept me informed every step of the way while my car was getting a major brake and suspension job. He explained everything clearly and never tried to upsell me on things I didn’t need. Trustworthy and professional! More

We're so lucky to be helped and assisted with Greg Choy, Masee Yousafi, Zachary, & Syed. From the first experience to the end, they are very wonderful, have positive energy, sincere to help, very profe Masee Yousafi, Zachary, & Syed. From the first experience to the end, they are very wonderful, have positive energy, sincere to help, very professional, detail oriented, knowledgeable, and most importantly, they are excited and happy for us. Thank you for making our 2nd Lexus Purchase easier, seamless, and unforgettable experience. Greg, you're a great GM. Your team is very lucky to be under your leadership. Everyone is very friendly. We feel welcomed and feel like part of your family! Thank you!! More

Shoutout to sales agent Masee and his supervisor Greg! I want to buy a new hybrid car and had contacted several lexus dealers. Lexus of Pleasanton stood out. My sales agent is Masee Yousafi. He made I want to buy a new hybrid car and had contacted several lexus dealers. Lexus of Pleasanton stood out. My sales agent is Masee Yousafi. He made the entire process of buying a new car easy, pleasant and pretty straight forward, He is professional, knowledgeable on the car he sells, attentive to what customer needs, not pushy, patient and prompt in responses and in updates.. After the sale, he went throughly on how to operate the car and all the features. Thanks to Masee and his supervisor Greg Choi for making my buying car a pleaant experience! if you are shopping for Lexus,, do yourself a favor: go to Lexus of Pleasanton and contact Masee for your car buying needs! More

Thank you to Leo Knowles for another great Lexus vehicle. Bought my first RX hybrid today and I’m ecstatic! Leo is knowledgeable and always provides a VIP experience whenever I come in to lease a new Lexus. Bought my first RX hybrid today and I’m ecstatic! Leo is knowledgeable and always provides a VIP experience whenever I come in to lease a new Lexus. If you’re in the market for a new car, Leo is your guy. More

Went to look at new Nx and sales rep Shane Sorge was very helpful and willing to spend time with me looking at some features I’ve been interested in. helpful and willing to spend time with me looking at some features I’ve been interested in. More

Who knew you could buy a car the same day? ?Worked with Shane Sorge in the sales department and he did not disappoint! 5 STARS for him! ?Worked with Shane Sorge in the sales department and he did not disappoint! 5 STARS for him! More