Lexus of Pleasanton
Pleasanton, CA
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I was very impressed with the Lexus of Pleasanton dealership. It is kept very clean and modern. The people are very knowledgeable and friendly. I never felt pressured to purchase a car there. Th dealership. It is kept very clean and modern. The people are very knowledgeable and friendly. I never felt pressured to purchase a car there. The sales consultant (Leo Knowles) called me to inform me that they received two white ES300h models that I took for a test drive. When I asked him if there would be a silver color available anytime soon. He informed me that there is one on order. Leo kept me informed of its destination from Kentucky to Benicia, CA. And changes in its arrival date to the dealership. Leo described all the working of the various features of the car and called me days after purchase to follow up if I had any problems or questions. Excellent Service! More
Received great customer service and detailed information on what services were to be carried out.Drew was knowledgeable and took his time to explain and answer questions I asked on what services were to be carried out.Drew was knowledgeable and took his time to explain and answer questions I asked More
Jason Portillo my service advisor has taken good care of my Lexus ever since I bought it from Pleasanton Lexus. He is the best when it comes to service. Appreciate his knowledge and customer courtesy. my Lexus ever since I bought it from Pleasanton Lexus. He is the best when it comes to service. Appreciate his knowledge and customer courtesy. More
Easiest the best dealership in NorCal. Jason Portillo and the entire team have been kind, helpful, and accommodating for over a decade now. They are exemplary individuals, and I have t Jason Portillo and the entire team have been kind, helpful, and accommodating for over a decade now. They are exemplary individuals, and I have the utmost trust and confidence in them for the next decade to come. CL More
Excellent service. Extremely clean and inviting waiting area. I could not have been more impressed, and the vehicle was returned washed. Extremely clean and inviting waiting area. I could not have been more impressed, and the vehicle was returned washed. More
Car spent 4 days undergoing brake and caliper replacement, carbon cleaning of engine, and a host of other inspections for a used Lexus purchase. Couldn’t be happier with the attention to detail i replacement, carbon cleaning of engine, and a host of other inspections for a used Lexus purchase. Couldn’t be happier with the attention to detail including two video inspection and site visit during repairs to visually inspect car. Great team starting with Service Manager Forrest Yee (known him for 20 years), Manny Solano (service advisor) and Kevin Nguyen (mechanic). Manny is a highly knowledgeable advisor being a car enthusiast himself while Kevin has worked on my other cars well with the extensive mechanical work done on all of them including great attention to detail and cleaning hard to get to areas which is greatly appreciated. Wouldn’t have bought this used IS250 without this team. More