Lexus of Pleasanton

It was my first visit to this dealership. My appointment was for 3:00. I waited until 3:50 Before anyone came. I was greeted by sales consultant Jason Portillo. He was kind,professional and My appointment was for 3:00. I waited until 3:50 Before anyone came. I was greeted by sales consultant Jason Portillo. He was kind,professional and knowledgeable. I noticed on the estimate contract the appointment box was marked no.Maybe that’s what caused the delay. I was satisfied with the service. I will be returning for future service on my vehicle. My wife also has a Lexus and I am considering having it serviced also. Thanks Jason Robert G 2010 Lexus GS 350 More

Great experience with dealership and Russell Berkowitz as the salesman. He was very helpful, as well as really appreciate his follow up with a small issue we had. He was on top of it and made it right quickl the salesman. He was very helpful, as well as really appreciate his follow up with a small issue we had. He was on top of it and made it right quickly. More

Easy and very efficient. Comfortable waiting area. I was kept informed of the progress and the video was a plus. Comfortable waiting area. I was kept informed of the progress and the video was a plus. More

Very clean which makes for a good atmosphere. Staff are very friendly and very helpful. Staff are very friendly and very helpful. More

The whole experience was outstanding, our salesperson was awesome, and we our so happy we were able to get a new lexus! Thank you! awesome, and we our so happy we were able to get a new lexus! Thank you! More

I had a really good experience when I bough my Lexus here and Gavin was really transparent during the entire purchase journey. We went there again for the service and it was equally a good experience. My Lex and Gavin was really transparent during the entire purchase journey. We went there again for the service and it was equally a good experience. My Lexus service rep Jeanette and Linh, was friendly, knowledgeable, and efficient as usual. Not only they provided all the information but shared the inspection video with all the details. Highly recommended!!! More

Clean facility and service is all one can ask for. They make bringing your car in for service a pleasant experience as you get an opportunity to see newest models. They make bringing your car in for service a pleasant experience as you get an opportunity to see newest models. More

Excellent service from everyone we dealt with. Rick Rose, from who we have purchased cars in the past and Jonathan Campo who filled in when Rich was out and all the others who worked with us did Rick Rose, from who we have purchased cars in the past and Jonathan Campo who filled in when Rich was out and all the others who worked with us did a great job and were we're helpful. More

Zabi is wonderful. Jason Vaiughn, is rude. I don’t care for. He has an attitude when I try to asked him a simple question. Jason Vaiughn, is rude. I don’t care for. He has an attitude when I try to asked him a simple question. More

bought a new 2023 lexus es350. .Rick our sales person was so helpful a kind he made our experiece perfect.. .Rick our sales person was so helpful a kind he made our experiece perfect.. More