Lexus of Pleasanton

Nick Wilson is an outstanding customer service leader at Lexus. We worked with Michael Sullivan for nine years and now we look forward to continuing our service relationship with Nick. He is a dedicated p Lexus. We worked with Michael Sullivan for nine years and now we look forward to continuing our service relationship with Nick. He is a dedicated professional going to extra lengths to ensure that our service was performed successfully, fully informing us of the process and our options along the way. Thank you, Nick. Our thanks also go to your service team for delivering a superb experience. More

The new service area is really nice and Nick Wilson was so great and very helpful! so great and very helpful! More

Great inventory of vehicles. Rick Rose was very helpful and knowledgeable and did not use pressure tactics. Rick Rose was very helpful and knowledgeable and did not use pressure tactics. More

Sales rep Nick Wilson has been very professional with every service that I have experienced over the past several years every service that I have experienced over the past several years More

I absolutely love the new service area and it was such an excellent experience working with Nick Wilson who was super helpful and nice! excellent experience working with Nick Wilson who was super helpful and nice! More

This dealership is outstanding,Nick Wilson always goes above and beyond what is expected.It is always a pleasure doing business with Nick and Lexus,I'm a customer for life. above and beyond what is expected.It is always a pleasure doing business with Nick and Lexus,I'm a customer for life. More

Great service at this dealership. We drive farther to come here because we have always had a good experience here. We drive farther to come here because we have always had a good experience here. More

The Pleasanton Lexus dealership is customer oriented and professional, and delivers first class cost-effective vehicle maintenance. I bought my 2012 Lexus IS350 at this dealership, and I have maintained my professional, and delivers first class cost-effective vehicle maintenance. I bought my 2012 Lexus IS350 at this dealership, and I have maintained my car exclusively at this dealership ever since. No one else works on my car (and that includes new tires when needed.) During my 10 years of service experience, we have often worked with John Clutter (one of the many conscientious service staff members on site, they are all great) and John has consistently rendered outstanding and timely service for my family. It is nice to be appreciated as a customer, and get reasonable cost effective service. Members of the service staff have been there a long time, which tells me it is a great place to work. When employees are happy, they make you happy too. And no, I am not related to anybody at the dealership, I don't know anyone in management, and I don't work for Lexus. I just appreciate a job well done. More

I've been fortunate to know Forrest Yee who is currently the Service Manager at Lexus of Pleasanton for over 20 years. He was my service advisor two decades ago and that also happens to be the age of my car the Service Manager at Lexus of Pleasanton for over 20 years. He was my service advisor two decades ago and that also happens to be the age of my car which I still love. Forrest knows me well and has assembled a knowledgeable service advisor and an experienced mechanic that has serviced the car meticulously including out of the box thinking for parts no longer in production and physical inspection to diagnose issues at hand with the mechanic. It is with this 20 year confidence in this relationship that I have continued to acquire older cars without hesitation as I know Forrest and his team will keep these cars running until they become classics! Thank you Forrest. More

The dealership is outstanding. They go out of your way to make sure you are taken care of in a timely manner. They go out of your way to make sure you are taken care of in a timely manner. More