
Lexus of Pleasanton
Pleasanton, CA
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We had excellent service and they did a great job. Forrest Yee was courteous and very helpful to meet our expectations and we would use him in the future. Thank you!!! Forrest Yee was courteous and very helpful to meet our expectations and we would use him in the future. Thank you!!! More
Customer area and amenities in the service department are great. Joe Li, my first-time service advisor, went through the list of service items to do and explained what's to be done. I appreciate the patie great. Joe Li, my first-time service advisor, went through the list of service items to do and explained what's to be done. I appreciate the patience, attitude, and the desire to help the customer shown by Joe Li - a 5 stars performer! Gary Chan, service advisor, took care of handing back the vehicle after service. More
Great dealership! Steve Casela is a great guy and very professional. Don't want to deal with anyone else, third Lexus I bought from Steve!! Steve Casela is a great guy and very professional. Don't want to deal with anyone else, third Lexus I bought from Steve!! More
My wife had just got promoted and started working from home so we didn’t need her car no more. We went to a few places and none of them were as nice, fast and efficient as Lexus of Pleasanton. We worked w home so we didn’t need her car no more. We went to a few places and none of them were as nice, fast and efficient as Lexus of Pleasanton. We worked with Josh and he was very straightforward and not pushy at all. He was able to get us an offer in 15 minutes and out of all the places we went to they were the best. If you have an extra vehicle take it here and you won’t be sorry. More
Nick Wilson was great. Very professional and helpful. It’s very pleasant to wait in their waiting area. All around great experience! Very professional and helpful. It’s very pleasant to wait in their waiting area. All around great experience! More
Maintenance service is top of the line. Customer waiting lounge better than the airlines 1st class lounge. My service advisor Gary C is the best he made sure that customers don’t wait. Lexus Customer waiting lounge better than the airlines 1st class lounge. My service advisor Gary C is the best he made sure that customers don’t wait. Lexus of Pleasanton provides top of the line services both for customers and the cars without longer waiting. I highly recommend this place for Lexus owners to bring their car for service to experience best quality services. Visit the Pleasanton location and see and experience for yourself. More
I've had my car serviced at Pleasanton Lexus for eight years and have always been extremely satisfied. Kudos to Jason Portillo and all the reps over the years. years and have always been extremely satisfied. Kudos to Jason Portillo and all the reps over the years. More
I had a great experience taking my Lexus to Lexus of Pleasanton. I appreciated the service that I was given by Nick Wilson, my Service Consultant. I had an overnight service, and Nick kept me informed o Pleasanton. I appreciated the service that I was given by Nick Wilson, my Service Consultant. I had an overnight service, and Nick kept me informed on exactly what was being done. Nick even offered me a loaner car when he found out I had an appointment to get to while my car was being worked on. An overall excellent experience. Thank you so much. More