Lexus of Pleasanton

Gary is very helpful and accommodating and trustworthy to deal with. Makes me confident and comfortable driving the car that I am and my family safe. deal with. Makes me confident and comfortable driving the car that I am and my family safe. More

Great service from Mick Palermo and the gang down at Lexus of Pleasanton! Love this place!! Lexus of Pleasanton! Love this place!! More

Mick Palermo really helped me out and fixed some inaccurate verbiage on an inaccurate repair report. I’ll have him handle all my service needs going forward inaccurate verbiage on an inaccurate repair report. I’ll have him handle all my service needs going forward More

When it came time to replace my 2015 Ford I was determined to find a dealership that treated me with respect and some kindness. I like to say I am a "Ford Survivor." I liked my Ford Edge but hated determined to find a dealership that treated me with respect and some kindness. I like to say I am a "Ford Survivor." I liked my Ford Edge but hated the two main dealerships in the East Bay that service sometimes rquired. Many of my friends drive Lexus and told me about the excellent care and service they received at Lexus of Pleasanton. So I was determined to buy a great dealership and lucky for me, the cars they sell are excellent! Chris King, Josh Hummel, Nate Lazaga (sp?) and Puru (sp?) made the experience easy and enjoyable. I am no longer dreading having to go to the dealership for service, but from what I hear about Lexus cars, it won't happen very often except for maintenance. More

Mick Palermo had excellent customer service. We are new to the area and he explained all the things they did to our car and what to look forward to on next service. Our truck was in service depa We are new to the area and he explained all the things they did to our car and what to look forward to on next service. Our truck was in service department for a week and Mick updated us on everything they did and the expected date for the car to be done and of course he had a loaner car for us to use. Thanks Mick! More

Thank you Mick Palermo for the amazing service! Very quick and efficient and an amazing guy to work with. Great service, better guy. Very quick and efficient and an amazing guy to work with. Great service, better guy. More

Thank You Mick Palermo- service was efficient. Kudos to the front desk and service workers . Kudos to the front desk and service workers . More

Mick was wonderful to work with. Friendly, helpful and an all around pleasure. I’m on my 4th Lexus (3 of which I purchased in Pleasanton). Wouldn’t dream of taking my car anyplace el Friendly, helpful and an all around pleasure. I’m on my 4th Lexus (3 of which I purchased in Pleasanton). Wouldn’t dream of taking my car anyplace else! More

Mick Palermo provided excellent service advice and follow up. Lexus of Pleasanton has always provided top notch customer service. up. Lexus of Pleasanton has always provided top notch customer service. More

Thank you Lexus of Pleasanton, for showing that a dealership can care for their customers. We had to take our daughter’s car to two different dealerships before we took it here. Once we got there we dealership can care for their customers. We had to take our daughter’s car to two different dealerships before we took it here. Once we got there we were greeted right away and ended up working with Cody and he was very nice. Once we found out how much work was needed he had Josh appraise our car. He was nice and very knowledgeable. When I first saw the offer I thought it was low but after he explained it and showed me the backing, his offer was very fair. We ended up selling that car and getting her a new one. If you need service, sales or getting your car appraised this store is it! More