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Lexus of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,084 Reviews
Call Dealership (877) 554-5927
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4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,084 reviews

May 12, 2025

Nick was amazing during my recent A/C system repair. He coordinated all details really well and was on top of the part replacement quickly and kept me in the loop with text updates. Great communication More

by Daniel_SA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
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May 16, 2025 -

Lexus of Pleasanton responded

Thank you Daniel_SA for sharing your experience with Nick and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 11, 2025

Russell is professional, honest and reliable, made the deal easier and quicker. Good service, good attitude and well definitely recommend. More

by brianho716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
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May 14, 2025 -

Lexus of Pleasanton responded

Thank you brianho716 for sharing of your car shopping experience with our teammate Russell here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 11, 2025

Very good sales man treated me with respect, the service is very good throughout the entire dealership More

by Daniel Trujillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Report | Print
May 14, 2025 -

Lexus of Pleasanton responded

Thank you Daniel for sharing your car shopping experience with our teammate Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 09, 2025

Russell was extremely helpful getting me set up with my beautiful new car. The whole buying progress moved smoothly. More

by lmacalka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Report | Print
May 14, 2025 -

Lexus of Pleasanton responded

Congratulations lmacalka on your new vehicle purchase and thank you for sharing of your experience our teammate Russell here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 09, 2025

Jimmy was great. The whole experience was easy and fast! I will definitely buy my next car here! More

by Michaelwklimowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sysavath bounthapanya
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May 11, 2025 -

Lexus of Pleasanton responded

Thank you Michaelwklimowski for sharing of your car shopping experience with our teammate Jimmy here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 08, 2025

5 stars for Nick & Forrest. I went there for my oil change and just my routine maintenance and both of them assisted me really well. They’ve always been good to me and I highly More

by KatieCebllo
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Report | Print
May 11, 2025 -

Lexus of Pleasanton responded

Thank you KatieCebllo for sharing your recent experience with our teammates Nick & Forrest during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Lexus. We are proud to be a part of your ownership journey an d as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 07, 2025

Jimmy is the absolute best! Got us the exact car we wanted! Customers service was excellent! More

by Ashleyklim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
May 11, 2025 -

Lexus of Pleasanton responded

Thank you Ashleyklim for sharing of your car shopping experience with our teammate Jimmy here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 07, 2025

Everyone that assisted me with the process of buying my new car was great. Thank you so much Shane! More

by Jmaldonado321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane sorge
Report | Print
May 09, 2025 -

Lexus of Pleasanton responded

Thank you Jmaldonado321 for sharing of your car shopping experience with our teammate Shane here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 06, 2025

Totally professional excellence service very detailed on the work scope for my car love the video of the service More

by zblash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny
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May 09, 2025 -

Lexus of Pleasanton responded

Hello zblash, we appreciate this 5-star rating and for allowing us to earn your business. Thank you for sharing of your experience with our teammate Denny and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 06, 2025

Nick is excellent at explaining technical details in a way that makes sense. When my check engine light came on, he broke down the issues and gave me a clear idea of the repair options, timelines, and cos More

by RoeAna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Report | Print
May 08, 2025 -

Lexus of Pleasanton responded

Thank you RoeAna for choosing our dealership and allowing us to earn your business. We appreciate your feedback and sharing of your experience with our teammate Nick and our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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