Lexus of Pleasanton | Page 5

Nick is hands down one of the best service advisors I’ve ever worked with. He listened to my concerns about a strange noise in my engine, had the technicians inspect it thoroughly, and provided a clear expl ever worked with. He listened to my concerns about a strange noise in my engine, had the technicians inspect it thoroughly, and provided a clear explanation of the issue. He ensured my car was fixed promptly, and now it runs smoother than ever. Thank you, Nick, for your top-notch service! More

Jeanette Pettit was terrific! Great service! I am very satisfied with my service from Jeanette. Great service! I am very satisfied with my service from Jeanette. More

I had a great experience at Lexus in Pleasanton. Nader was my salesman. He walked me through a couple of cars. I was interested in there was no pressure and it was a very easy experience. I did end Nader was my salesman. He walked me through a couple of cars. I was interested in there was no pressure and it was a very easy experience. I did end up buying an SUV from them and then negotiations went well. They also took my trade-in which made the transition easy and acceptable. I would do business with them again easily. More

I had a fantastic experience working with Nick! He was friendly, professional, and took the time to explain the recommended services for my NX. He made sure my car was serviced efficiently and even He was friendly, professional, and took the time to explain the recommended services for my NX. He made sure my car was serviced efficiently and even followed up to ensure I was satisfied. It’s rare to find someone as dedicated and thorough as Nick—I highly recommend him! More

Excellent customer service had a very good experience with Mr. Edward always come In Pleasanton, Lexus for Service with Mr. Edward always come In Pleasanton, Lexus for Service More

Nick and Forrest make a great team. Thank you guys for always willing to help. Thank you guys for always willing to help. More

Jeannette and Forrest were awesome as always. They continously go above and beyond. 10 stars if I could. They continously go above and beyond. 10 stars if I could. More

Forrest Yee set me up with an appointment time that worked best for my schedule and told me what recommendations needed to be taken care of now and what could wait until my next visit. This is why we worked best for my schedule and told me what recommendations needed to be taken care of now and what could wait until my next visit. This is why we continue to come back to this dealer! More

Reached out to this dealer for a quick question about a light that came on. Forrest who is my go-to answered it quickly and made sure all was good to go on my end. Keep up the great work. light that came on. Forrest who is my go-to answered it quickly and made sure all was good to go on my end. Keep up the great work. More

Recently visited for my 25,000 mile service. Forrest and Nick helped me quickly when I dropped off and picked up which kept my day on time. I’ve had 4 Lexus vehicles because of the service pro Forrest and Nick helped me quickly when I dropped off and picked up which kept my day on time. I’ve had 4 Lexus vehicles because of the service provided. More