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Lexus of Pleasanton

Pleasanton, CA

4.9
1,044 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,044 reviews

January 24, 2024

I am confident in Jason Pardillo to make sure that I am receiving the best service possible at Lexus of Pleasanton More

by hank.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jan 26, 2024 -

Lexus of Pleasanton responded

Thank you hank for allowing us to provide care for your Lexus and for sharing of your experience with teammate Jason. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 23, 2024

My wife and I purchased a new 2007 Lexus ES350 from Lexus of Pleasanton and had an excellent experience with the purchase. Since that purchase, we have used Lexus of Pleasanton for all of our vehicle servi More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jan 25, 2024 -

Lexus of Pleasanton responded

Thank you Phil for sharing of your experience with Jason and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus ES 350. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 23, 2024

We have bought ten vehicles from this dealership and they did the service. All has always been excellent. Service representatives like Drew and sales representatives like Zabi are what make the place special More

by clayton.satterlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hopkins
Jan 25, 2024 -

Lexus of Pleasanton responded

Thank you clayton for sharing of your recent experience with teammates Drew and Zabi during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 22, 2024

Great service. Took our car in for a quick check-up as weird noise is heard from the engine. Turned out nothing was technically wrong. Thanks to the attention Jas More

by rcs94506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jan 25, 2024 -

Lexus of Pleasanton responded

Thank you rcs94506 for sharing of your experience with Jason and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 21, 2024

"I just bought my second car from this dealer. A professional salesperson with a nice demeanor made me happy, and my car was handed over to me with detailed attention. Specifically, thanks to Mr. More

by Samir Samimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masee Yousafi
Jan 23, 2024 -

Lexus of Pleasanton responded

Thank you Samir for sharing of your experience our dealership and with our teammate Masee. We are committed and look forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 20, 2024

Mick Palermo made my Lexus service experience very easy today. Thank you very much Mick! More

by C C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Jan 23, 2024 -

Lexus of Pleasanton responded

Thank you C C for sharing your experience with Mick and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 18, 2024

Lexus of Pleasanton is a great place. Jason and Cody from the Service Department always take good care of us. We also just traded our 2019 RX350 for a 2023 RZ450e with Jesus. Can't say en More

by rmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Jeanette Pettit
Jan 19, 2024 -

Lexus of Pleasanton responded

Thank you rmd for sharing of your experience our dealership and with teammates Jason, Cody, Jesus and Jeanette. We appreciate the opportunity to earn your business with your new Lexus RZ450e and looking forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 18, 2024

Excellent customer experience - Drew thoroughly explained the car repair process - very pleased with the outcome. It was a pleasure working with Lexus of Pleasanton. More

by margaret2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hopkins
Jan 20, 2024 -

Lexus of Pleasanton responded

Thank you margaret2113 for sharing your experience with Drew and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 18, 2024

Excellent pre and post-sale service and attention. The pre-owned vehicle was repaired and detailed to the greatest degree possible. Would definitely purchase another vehicle (a 3rd) from Lexus of Plea More

by tomauzenne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz, Jeremey Halden
Jan 20, 2024 -

Lexus of Pleasanton responded

Thank you tomauzenne for sharing of your experience with our teammates Jeremy and Russell while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 18, 2024

Jason Portillo in Service is the best! !! From sales to service I can say Lexus of Pleasanton is A#1!!! Never a bad experience over several years!! More

by Laurinskim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jan 19, 2024 -

Lexus of Pleasanton responded

Thank you Laurinskim for allowing us to provide care for your Lexus and for sharing of your experience with teammate Jason. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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