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Lexus of Pleasanton

Pleasanton, CA

4.9
1,044 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,044 reviews

January 27, 2024

Good service Gary Chan very patient talk to I like him and answer my question he doing good job More

by Jnho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Jan 31, 2024 -

Lexus of Pleasanton responded

Thank you Jnho for allowing our teammate Gary and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

January 26, 2024

Very helpful & knowledgeable people , Forrest yee was a great great & helpful person , nice customer lounge area , fast service too👍👍👍 More

by Efrenrayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Jan 31, 2024 -

Lexus of Pleasanton responded

Thank you Efrenrayo for sharing your experience with Forrest and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 26, 2024

Just had my Lexus serviced at Pleasanton Lexus and had Great service from Forrest Yee. Thank you! More

by Csaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Jan 31, 2024 -

Lexus of Pleasanton responded

Thank you Csaka for sharing your experience with our teammate Forrest and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 25, 2024

Fast, courteous and professional! Gary was great and he always has my car cleaned. The service department video was thorough and he did a complete maintenance check. More

by adm103117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Jan 27, 2024 -

Lexus of Pleasanton responded

Thank you adm103117 for allowing us to earn your business and for sharing of your experience with our teammate Gary and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 25, 2024

Excellent service and very help team. Thank you Joe L and team. This is my second Lexus and would buy another if I needed one! More

by karen_sterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe li
Jan 27, 2024 -

Lexus of Pleasanton responded

Thank you karen for allowing us to provide care for your Lexus and for sharing of your experience with teammate Joe. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 25, 2024

I have been bringing my Lexus to this dealer for over 15 years for service and very happy with the service I receive from Jason Portillo. I trust his recommendations and my car has been serving me well wi More

by Adie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jan 26, 2024 -

Lexus of Pleasanton responded

Thank you Adie for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Jason on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 24, 2024

I took my car in for it's initial maintenance and received excellent service from Mick Palermo. He was extremely helpful and a pleasure to work with. More

by kyle.toyoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Jan 25, 2024 -

Lexus of Pleasanton responded

Thank you kyle for allowing us to earn your business and for sharing of your experience with our teammate Mick and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 24, 2024

I’ve purchased three cars from the dealership and I have purchased all three cars from Joe Minster. I purchased new and used vehicles and have been treated with excellent care on all of them. More

by replicaj58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, John Clutter, Jorge Rueda, Gary Chan, Joe Minster, Bill Rodger
Jan 26, 2024 -

Lexus of Pleasanton responded

Thank you replicaj58for sharing of your experience with our teammates Joe, Jeremy, John, Jorge, Gary and Bill while visiting our dealership. We are excited to be a part of your shopping experience over the years, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 24, 2024

This is the first time I bought a car without shopping around, I chose this dealer directly because their service is so thoughtful, enthusiastic and professional, and the price is reasonable. The whole pr More

by Lexus24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, DJ San Jaun
Jan 26, 2024 -

Lexus of Pleasanton responded

Thank you Lexus24 for sharing your experience with our teammates Jeremy and DJ and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 24, 2024

I bought my ES330 almost 20 yrs. ago from this dealership. All the services done to this car was supervised by Jason Portillo. After all these years the car still drives great thanks More

by mbarairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Jim Burke
Jan 26, 2024 -

Lexus of Pleasanton responded

Thank you mbarairo for sharing of your experience with Jason and Jim and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus ES330 over the years. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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