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Lexus of Pleasanton

Pleasanton, CA

4.9
1,047 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,047 reviews

February 02, 2024

Best decision I ever made was to come to Lexus of Pleasanton. Chris King was amazing to work with. More

by dwpolen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, Chris King
Feb 08, 2024 -

Lexus of Pleasanton responded

Thank you dwpolen for sharing of your experience with our teammates Chris and Jeremy while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 02, 2024

Mick was my service manager and did a fantastic job. He was very courteous, knowledgeable and attentive. Thank you! More

by joebradley83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Feb 08, 2024 -

Lexus of Pleasanton responded

Thank you joebradley83 for sharing of your experience with Mick and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 02, 2024

Jason is the best service dealer. He always make sure communication is clear, the work is done and we are completely taken care of. We always ask for him specifically! More

by terrilelynn
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Feb 06, 2024 -

terrilelynn responded

He also takes care of other family members!

Feb 08, 2024 -

Lexus of Pleasanton responded

Thank you terrilelynn for allowing us to provide care for your Lexus and for sharing of your experience with teammate Jason. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 01, 2024

Had a great experience with mt Service Writer Jason P. Recommend seeing him when you get your Lexus serviced.. More

by jhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Feb 02, 2024 -

Lexus of Pleasanton responded

Thank you jhill for sharing your recent experience with our teammate Jason during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Lexus. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 01, 2024

I have purchased 2 vehicles from Pleasanton Lexus and had the best experience. I take my vehicle to Jason P. for service and always have the best friendly service. Always professional and always on time. Tha More

by sandraosborn28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Feb 02, 2024 -

Lexus of Pleasanton responded

Thank you sandraosborn28 for allowing our teammate Jason and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

February 01, 2024

I had a good experience with Mick Palermo making sure my car key programmed faster than the appointment should’ve been because I had another appointment that I needed to go to 1hr30 minutes after this appoi More

by Aharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Feb 02, 2024 -

Lexus of Pleasanton responded

Thank you Aharris for sharing your experience with Mick and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 31, 2024

Masee provided very knowledgable comparison of the features of the NX450h and several other models. His complete knowledge of the machine and careful presentation of the ways to activate and use the m More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masee, Yousafi
Feb 02, 2024 -

Lexus of Pleasanton responded

Thank you Brian for sharing of your experience our dealership and with our teammate Masee. We are committed and look forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 31, 2024

I recently purchased NX350h. I talked to many dealers to get a good deal and decided to go with Lexus Pleasanton. My sales person was Chris King and he was very professional and More

by Vish
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Puru, Chris King
Feb 02, 2024 -

Lexus of Pleasanton responded

Congratulations Vish on your new Lexus NX 350h and thank you for sharing of your experience our teammates Chris and Puru here at the dealership. We are committed to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions about your new NX! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 30, 2024

This place is a WINNER Have been purchasing (leasing) and servicing vehicles from this dealership since the early nineties (Oakland). The service advisors are very professional and down to ear More

by stevejohnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Jim Burke
Jan 31, 2024 -

Lexus of Pleasanton responded

Thank you stevejohnny for allowing our teammates Jason and Jim and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

January 29, 2024

Hi! I recently purchased a pre owned Lexus from Shane Sorge at Lexus of Pleasanton. I was very pleased with all the help and information Shane was able More

by analyn2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Sorge
Jan 30, 2024 -

Lexus of Pleasanton responded

Congratulations analyn2 on your recent vehicle purchase and thank you for sharing of your experience with our teammate Shane here at the dealership. As your Lexus ownership partner, we stand behind every vehicle purchased, so please feel free to let us know if there are ever any questions about your Lexus! Regards, Your Team @ Hendrick Lexus of Pleasanton

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