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Lexus of Pleasanton

Pleasanton, CA

4.9
1,008 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,008 reviews

March 07, 2025

Nick was an absolute pleasure to work with! I came in for a check engine light issue, and he handled everything professionally and efficiently. He made sure I had a loaner car while my car was More

by KatVargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Mar 09, 2025 -

Lexus of Pleasanton responded

Thank you KatVargas for sharing your experience with Nick and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 07, 2025

Excellent service! Jeanette went the extra mile to make my experience perfect. I will continue to pass another dealership to go to Pleasanton to have my car service. More

by l.jlantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Mar 09, 2025 -

Lexus of Pleasanton responded

Thank you l.jlantz for allowing our teammate Jeanette and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

March 07, 2025

Lexus of Pleasanton has an incredible service team, and Nick is the top example of that! He went above and beyond to ensure my car was serviced properly and took the time to explain all the work done. I ap More

by Dan
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Mar 09, 2025 -

Lexus of Pleasanton responded

Thank you Dan for sharing your experience with our teammate Nick and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 04, 2025

Nick is hands down one of the best service advisors I’ve ever worked with. He listened to my concerns about a strange noise in my engine, had the technicians inspect it thoroughly, and provided a clear expl More

by MyanH21_N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Mar 07, 2025 -

Lexus of Pleasanton responded

Thank you MyanH21_N for sharing your experience with our teammate Nick and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 04, 2025

Jeanette Pettit was terrific! Great service! I am very satisfied with my service from Jeanette. More

by Oakland Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Mar 08, 2025 -

Lexus of Pleasanton responded

Thank you for allowing us to earn your business and for sharing of your experience with our teammate Jeanette and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 04, 2025

I had a great experience at Lexus in Pleasanton. Nader was my salesman. He walked me through a couple of cars. I was interested in there was no pressure and it was a very easy experience. I did end More

by Elaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader
Mar 08, 2025 -

Lexus of Pleasanton responded

Thank you Elaine for sharing your car shopping experience with our teammate Nader and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 01, 2025

I had a fantastic experience working with Nick! He was friendly, professional, and took the time to explain the recommended services for my NX. He made sure my car was serviced efficiently and even More

by Dalin_A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Mar 08, 2025 -

Lexus of Pleasanton responded

Thank you Dalin_A for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Nick on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

Excellent customer service had a very good experience with Mr. Edward always come In Pleasanton, Lexus for Service More

by Saifi jalal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Damien
Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Saifi for allowing us to earn your business and for sharing of your experience with our teammate Damian and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

Nick and Forrest make a great team. Thank you guys for always willing to help. More

by Teds
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Teds for sharing of your recent experience with teammates Nick and Forrest during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

February 28, 2025

Jeannette and Forrest were awesome as always. They continously go above and beyond. 10 stars if I could. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit, Forrest Yee
Mar 04, 2025 -

Lexus of Pleasanton responded

Thank you Tony for sharing of your recent experience with teammates Jeannette and Forrest during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

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