
Lexus of Pleasanton
Pleasanton, CA
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Experience was painless and I was given great support and service. I ordered a dashcam installation and the next day had an appointment set up. A very easy process of explaining what I wanted and Mick to service. I ordered a dashcam installation and the next day had an appointment set up. A very easy process of explaining what I wanted and Mick took care of the rest. Also received complimentary service check and wash. I had some issues setting up the mobile app for the dashcam, so Mick grabbed Enrico to help me figure it out. More
I purchased two new vehicles from this dealership in the past two years and also purchased a 7-year / 70,000 mile service plan. Their service department is clean, efficient, and informative. Received grea past two years and also purchased a 7-year / 70,000 mile service plan. Their service department is clean, efficient, and informative. Received great service recently from Service Writer Mick Palermo and Master Service Consultant Jason Portillo and the entire team. Thanks. More
Advisor Cody is a true professional. He's knowledgeable on various parts of the car system and gave us valuable recommendations. He updated us on the status of the repair work and is ple He's knowledgeable on various parts of the car system and gave us valuable recommendations. He updated us on the status of the repair work and is pleasant to work with. I also like the videos provided by technician Nick. He did an excellent job on diagnose the problems and fixed them completely. More
Sales and finance team were helpful and friendly. Not a lot of pushing unnecessary upgrades but made sure cx was aware of options and fully understood everything. Experience was stressfree and Not a lot of pushing unnecessary upgrades but made sure cx was aware of options and fully understood everything. Experience was stressfree and I enjoyed my time. Shoutout to Shane for taking care of everything. More
Excellent service at the Lexus of Pleasanton dealership. Special thanks to Jonathan Ocampo who helped me to get a great car with kind explanation in detail. I am a return customer here. Always clean and fri Special thanks to Jonathan Ocampo who helped me to get a great car with kind explanation in detail. I am a return customer here. Always clean and friendly environment. Highly recommended to get your next dream car! More
"Great service at the Lexus dealership, thanks to Jason Portillo. They were professional and kept me informed throughout. The dealership itself was comfortable. Recommended for Lexus maintenance." Portillo. They were professional and kept me informed throughout. The dealership itself was comfortable. Recommended for Lexus maintenance." More