
Lexus of Pleasanton
Pleasanton, CA
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The service experience at Lexus of Pleasanton is so stellar that I have driven from Oakland for years to have my car serviced there. It is a smooth operation from scheduling to completion. The waiting stellar that I have driven from Oakland for years to have my car serviced there. It is a smooth operation from scheduling to completion. The waiting room is spacious & pleasant. Loaner cars are readily available if needed , as well as transportation to nearby locations if one desires.. I have worked with Jason Portillo for many years. Not only is he exceptionally personable, I know I can trust his recommendations to keep my car running smoothly. More
It is a relief to know that our Lexus RX300 is now in great shape for driving after a 30K mile service at Lexus of Pleasanton. Gary Chan was welcoming and informative every step of the way and coordinat great shape for driving after a 30K mile service at Lexus of Pleasanton. Gary Chan was welcoming and informative every step of the way and coordinated the service with our schedule. The waiting room is pleasant and accommodating. I bought the vehicle from Lexus of Pleasanton and have returned for all of our service needs. They are reliable and give excellent service. More
Outstanding service, never disappointed! The people Lexus Pleasanton have treated me wonderfully! I will always feel grateful for the service they provide. The people Lexus Pleasanton have treated me wonderfully! I will always feel grateful for the service they provide. More
I was in a bind because my oil change was screwed up by Valvoline a few days before. Nicholas Wilson came to the rescue! He was able to get me in and my car fixed in a timely manner. I’m so grateful! Valvoline a few days before. Nicholas Wilson came to the rescue! He was able to get me in and my car fixed in a timely manner. I’m so grateful! More
Jason Portillo was so helpful to me and very responsive to my service request.He was able to squeeze my vehicle to his very tight schedule. He also made a very good recommendation on the preventive mainten to my service request.He was able to squeeze my vehicle to his very tight schedule. He also made a very good recommendation on the preventive maintenance of my vehicle considering its age. I greatly appreciate the service and tender loving care being accorded to my vehicle. Very happy with experience at Lexus of Pleasanton. More
Jason and Lexus of Pleasanton were incredible to work with. I have purchased several cars from Lexus of Pleasanton, the sales and service have always been first rate. with. I have purchased several cars from Lexus of Pleasanton, the sales and service have always been first rate. More
The entire experience was very enjoyable. From meeting Russ at the Lexus dealership and discussing my vehicle needs and a test drive. Then it was a matter of finding my unicorn which was done From meeting Russ at the Lexus dealership and discussing my vehicle needs and a test drive. Then it was a matter of finding my unicorn which was done in a very acceptable time frame at which time I took possession of my new car. Russ also professionally tutored me in many of the operating features along with setting up my phone. Sayed my financial guy was also very knowledgeable, professional and personable. He did a great job explaining the financial aspect of my new vehicle, with a state of the art diagram table. The Hendrich Lexus of Pleasanton dealership is a top notch operation with total professionalism from the top down. I would recommend this dealership to anyone who would listen to me. More