
Lexus of Pleasanton
Pleasanton, CA
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I always have an excellent experience with Lexus of Pleasanton. Jason Portillo has been my service advisor for many years. He is very personable, he understands the things that concern me and takes his Pleasanton. Jason Portillo has been my service advisor for many years. He is very personable, he understands the things that concern me and takes his time to explain the service and any findings and always makes sure my questions are answered. I know I am in excellent hands with Jason and the team, even after moving to Oakland over 10 years ago, I choose to travel the extra distance for excellent customer and quality service, and peace of mind. More
Thanks Nick for always taking good care of my car! Been coming to this shop over the years because of Nick, he’s always consistent and extremely helpful. Always thankful for your help, Nick! Keep up t Been coming to this shop over the years because of Nick, he’s always consistent and extremely helpful. Always thankful for your help, Nick! Keep up the great work. More
Can't say enough good things about Jeanette and the service team. Always exceptional, high energy and professional. A pleasure to work with people who realize how important customer service is today. service team. Always exceptional, high energy and professional. A pleasure to work with people who realize how important customer service is today. More
My wife and I wanted to purchase a very specific vehicle, which we hoped would fit into our budget plan, and we were very pleased with the sales team that helped us--salesperson Sevrin Ellis and finance mana which we hoped would fit into our budget plan, and we were very pleased with the sales team that helped us--salesperson Sevrin Ellis and finance manager Hashim Bishop. More
I’ve been bringing my car to Nick for years. Most recently, he oversaw a complete cooling system overhaul. From radiator replacement to flushing the system, everything was smooth and well-coordi Most recently, he oversaw a complete cooling system overhaul. From radiator replacement to flushing the system, everything was smooth and well-coordinated. My car runs like new! Thanks again, Nick! See you for my next regular maintenance check! More
Jeanette has been my service advisor since I purchased my car back in 2017. I only come see her when she’s working. She’s very knowledgeable, pleasant and friendly to work with. car back in 2017. I only come see her when she’s working. She’s very knowledgeable, pleasant and friendly to work with. More
Initially, I only intended to browse your selection as I was still in the early stages of deciding on a new car. However, due to the friendly and responsive nature of your associates, and particularly the e was still in the early stages of deciding on a new car. However, due to the friendly and responsive nature of your associates, and particularly the exceptional assistance from one of your sales team members, I ended up purchasing a new vehicle. The sales associate who helped me was extremely knowledgeable and took the time to thoroughly explain all the available options and choices, making the decision-making process clear and straightforward. This positive experience was a welcome contrast to a very unsatisfactory visit I had at another dealership the previous day. More
Want to say huge thanks to Nick & Forrest! Came in here for oil change and some other car issues. As always, they handled it well and were both very nice to me. They also coordinated well when Came in here for oil change and some other car issues. As always, they handled it well and were both very nice to me. They also coordinated well when Nick was gonna be off on the day of my pick-up. Kudos to both of you for providing an excellent & efficient service! More
Bought my 1st car from this dealership. I would do that again with Mr. Chris King. He got the knowledge and calm demeanor. Thank you Mr. King. I would do that again with Mr. Chris King. He got the knowledge and calm demeanor. Thank you Mr. King. More