Lexus of Pleasanton

Nick and Forrest at Lexus of Pleasanton provided outstanding service! Nick kept me updated throughout the process, while Forrest ensured my car was followed-up when Nick was off. Their professionali outstanding service! Nick kept me updated throughout the process, while Forrest ensured my car was followed-up when Nick was off. Their professionalism and attention to detail made for a seamless experience. Highly recommend! More

I bought my old car in 2005 at Pleasanton Lexus RX 330. I have always gone to this dealership. I live in Concord but will drive 30 minutes away to here. It's 2025, time to buy new car. Mine has many miles I have always gone to this dealership. I live in Concord but will drive 30 minutes away to here. It's 2025, time to buy new car. Mine has many miles on it 240K...I asked my service agent and he introduced me to Steve in sakes. Great guy. Very knowledgeable. I also worked with Jonathan in sales. And HASH that did all the paperwork. They were all very nice and made the process easy. Enrico and Jake are helping me learn all the new features on the 2025 350NX...they have alot of knowledge and patience...great place to buy a Lexus... More

Great buying experience. The sales team was knowledgeable, professional and courteous. I would recommend this dealership. The sales team was knowledgeable, professional and courteous. I would recommend this dealership. More

Detail inspections with an excellent service. Nick is a great service advisor, friendly and professional! Nick is a great service advisor, friendly and professional! More

I was referred to Jason Portillo this past year. I cannot express enough gratitude for Jason providing me the BEST service The Hendrick Group can provide! Jason’s professionalism speaks volumes to h I cannot express enough gratitude for Jason providing me the BEST service The Hendrick Group can provide! Jason’s professionalism speaks volumes to his commitment in providing highest standards for quality service! I am very fortunate to have Jason as my service advisor!!! I have been greeted with very satisfying service experiences from Jason. I cannot say enough about Mr. Portillo and Lexus of Pleasanton's quality service standards. They are all a rare breed in earning their client's trust and repeat business!!! More

Nick is the best service advisor I’ve ever had! He was friendly, informative, and genuinely cared about making sure my car was in excellent shape. He provided updates throughout the service, answer He was friendly, informative, and genuinely cared about making sure my car was in excellent shape. He provided updates throughout the service, answered all my questions, and ensured I had a great experience. If you’re looking for top-notch service, Nick is your guy! More

I’ve been in the market for a specific Lexus NX350 hybrid for the past few months, and I’m so glad I had the pleasure of working with Johnathan and later his boss, Greg. From the very start, Johnathan was in for the past few months, and I’m so glad I had the pleasure of working with Johnathan and later his boss, Greg. From the very start, Johnathan was incredibly consistent in keeping me updated on my options. He was not only thorough but also very kind, patient, and encouraging throughout the process. I really felt supported and never pressured, which is rare in car shopping. This was a huge upgrade from my college car, which I had been driving for the past 15 years, so this purchase was a big deal to me. I never once felt intimidated or uncomfortable, and both Johnathan and Greg were always pleasant and understanding. They really took the time to ensure I was comfortable and that I had all the information I needed. What stood out most was that even after I purchased my car, Johnathan checked in with me to make sure everything was going smoothly and helped me celebrate the new ride. Their generosity and kindness made the whole experience much more enjoyable. I truly appreciated Johnathan’s commitment to making sure I felt taken care of after two months of searching for the right one. I couldn’t have asked for a better car-buying experience, and I’m so grateful for all their support! More

I can’t say enough great things about Nick! Been coming here for years and he’s always fun, friendly, attentive, and incredibly helpful. Went there for oil change recently and he made sure my c Been coming here for years and he’s always fun, friendly, attentive, and incredibly helpful. Went there for oil change recently and he made sure my car’s oil change and tire rotation were done quickly and even had my car washed before returning it to me. Exceptional service all around! More

Nick was an absolute pleasure to work with! I came in for a check engine light issue, and he handled everything professionally and efficiently. He made sure I had a loaner car while my car was I came in for a check engine light issue, and he handled everything professionally and efficiently. He made sure I had a loaner car while my car was being worked on and kept me updated throughout the process. Thanks to Nick, my car was fixed quickly, and I couldn’t be happier with the experience! More

Excellent service! Jeanette went the extra mile to make my experience perfect. I will continue to pass another dealership to go to Pleasanton to have my car service. Jeanette went the extra mile to make my experience perfect. I will continue to pass another dealership to go to Pleasanton to have my car service. More