Lexus of Pleasanton

I had an excellent experience with Jeanette Pettit at Lexus of Pleasanton. She was professional, knowledgeable, and made the entire car service process smooth and stress-free. Jeanette took the time to e Lexus of Pleasanton. She was professional, knowledgeable, and made the entire car service process smooth and stress-free. Jeanette took the time to explain everything clearly, kept me updated throughout, and showed genuine care for my needs. Her friendly attitude and attention to detail truly stood out. I highly recommend Jeanette to anyone looking for outstanding customer service at Lexus of Pleasanton! She's the best!!! More

The whole Lexus of Pleasanton team was very professional, I did not leave my car for service and was still treated with respect, I had a couple of service questions and Ron was able to answer them and got me I did not leave my car for service and was still treated with respect, I had a couple of service questions and Ron was able to answer them and got me back on the road quickly. I would defiantly be back to service and would recommend this place 10/10 times More

This was my third Lexus from Dublin Pleasanton Lexus, and once again Joe Minster made the process smooth and stress‑free. His patience and professionalism are unmatched, even when I was making a large sum of once again Joe Minster made the process smooth and stress‑free. His patience and professionalism are unmatched, even when I was making a large sum of spending that makes me very nervous , On top of that, Enrico Ng walked me through the vehicle guide—he’s a cool guy with vast product knowledge and even encouraged me to jot down future questions to bring next time. That’s true dedication from both Joe and Enrico, and together they made this experience outstanding. So I said, I'm willing to pay the unusual price of my NX350H F sport! (My favorite kind of sport!) More

We purchased our RX 350 from Lexus of Pleasanton, and Jimmy was our salesperson. He was extremely helpful throughout the entire process. They have a great selection of cars, and we had an overall fantast Jimmy was our salesperson. He was extremely helpful throughout the entire process. They have a great selection of cars, and we had an overall fantastic experience. Highly recommend! More

I recently visited Lexus of Pleasanton for service, and working with Ronald Ng was an outstanding experience from start to finish. Ronald is the kind of service advisor who instantly puts you at ease — pro working with Ronald Ng was an outstanding experience from start to finish. Ronald is the kind of service advisor who instantly puts you at ease — professional, knowledgeable, and genuinely committed to making sure your vehicle is cared for the right way. He took the time to clearly explain what my car needed, kept me updated throughout the entire process, and made sure everything was completed on schedule. What really stood out was his attention to detail and the extra effort he put into ensuring I had a smooth, stress-free visit. You can tell he truly cares about his customers and takes pride in his work. If you're bringing your vehicle to Lexus of Pleasanton, I highly recommend asking for Ronald. Exceptional service like his is hard to find. I’ll definitely be returning because of him! More

Service was excellent, Ron Ng was very helpful in getting my car in and out in a timely manner my car in and out in a timely manner More

The service advisor Jeanette Pettit provides an excellent service and helpful advice. I definitely will ask for her for my future service appointments. service and helpful advice. I definitely will ask for her for my future service appointments. More

We had an incredible experience at Lexus of Pleasanton! The entire team was friendly, knowledgeable, and went above and beyond to make it an exceptional experience. Special shoutout to Masee, Jeremy, and H The entire team was friendly, knowledgeable, and went above and beyond to make it an exceptional experience. Special shoutout to Masee, Jeremy, and Hans for making this process so seamless from start to finish! More

Finally found a dealership that is open and doesn't try anything shady. test drove a few cars and got my car appraised by Josh hummel. He was very nice and fast. The offer was very reasonable and the test anything shady. test drove a few cars and got my car appraised by Josh hummel. He was very nice and fast. The offer was very reasonable and the test drive was great with Chris king More

took my car in for service, and everyone was very nice, fast, and efficient. Cody wilson helped me with this visit. He kept me updated every step of the way. I also had my car appraised by Josh hummel and fast, and efficient. Cody wilson helped me with this visit. He kept me updated every step of the way. I also had my car appraised by Josh hummel and his offer was higher than other dealerships. When im ready to sell and buy I will definitely go to him for my next car More