Lexus of Pleasanton

I want to personally give a big Thanks to both Austin/New Vehicle Sales Manager and Gavin/our salesperson for exceptional service in helping with the purchase of our 2nd Lexus at Lexus of Pleasanton. We did Vehicle Sales Manager and Gavin/our salesperson for exceptional service in helping with the purchase of our 2nd Lexus at Lexus of Pleasanton. We did a thorough review of all the NX350h models from Premium and Luxury models. We decided on the Atomic Silver Luxury model. Austin was very helpful in finding an upcoming model add special options as requested. Gavin is extremely knowledgeable, very patient, helpful walked thru the vehicle and the technical features including the different vehicle amenties. No stress or pressure shopping at this dealership. Looking forward towards our new ride and service at dealership as well. More

Fantastic service department that was timely, efficient and very accommodating. They were done quicker than expected. and very accommodating. They were done quicker than expected. More

Excellent customer service. Jason Portillo was very good explaining what my car needs and answering all my questions. Jason Portillo was very good explaining what my car needs and answering all my questions. More

Victor & Austin really took care of us and got creative to make the purchase possible. A super-smooth process that went off like clockwork. to make the purchase possible. A super-smooth process that went off like clockwork. More

Patience and kindness from their staff is very much appreciated by us to helping us to make a large financial decision. Sekander Popalzai, our salesmen and Hashim Bishop, financial manager were pleas appreciated by us to helping us to make a large financial decision. Sekander Popalzai, our salesmen and Hashim Bishop, financial manager were pleasingly great people to deal with! More

Jason P. was great. A good listener and he helped guide me thru the various standard service intervals that apply to my vehicle which was helpful. was great. A good listener and he helped guide me thru the various standard service intervals that apply to my vehicle which was helpful. More

Working with Steve Cacela at Lexus Pleasanton has been an absolute pleasure over the years. His exceptional character, thoughtfulness, and customer-first approach have made leasing and buying cars a seamless absolute pleasure over the years. His exceptional character, thoughtfulness, and customer-first approach have made leasing and buying cars a seamless experience for us, despite the challenges of the current market. Having leased and bought more than four cars with his help in the last decade, we can't recommend Steve enough for anyone looking for a trustworthy and dedicated sales consultant. Thank you, Steve, for all your help and for consistently going above and beyond! More

My experience with Leo Knowles and Jeremy was amazing! I am a repeat customer of Leo’s and have bought new cars with him since 2000. Amazing salesman and individual. I am a repeat customer of Leo’s and have bought new cars with him since 2000. Amazing salesman and individual. More

I had an exceptional experience at the dealership, thanks to Nick and Cody. Their expertise and dedication in addressing my car troubles made the entire process smooth and enjoyable. I highly recommend them to Nick and Cody. Their expertise and dedication in addressing my car troubles made the entire process smooth and enjoyable. I highly recommend them for their outstanding service and genuine commitment to customer satisfaction. More

Always a good experience. Treated kindly and with respect. Mick Palermo explained everything in great detail. Facility is always pristine clean. Thank you. Treated kindly and with respect. Mick Palermo explained everything in great detail. Facility is always pristine clean. Thank you. More