Lexus of Pleasanton

Great customer service from Nick! He delivered exceptional service with a personal touch. His expertise and commitment to customer satisfaction made the entire process effortless. Hig He delivered exceptional service with a personal touch. His expertise and commitment to customer satisfaction made the entire process effortless. Highly recommend! More

Couldn’t have had a better experience. Showed up - no appointment and out the door in less than 2 hours with my problem solved. The communication was and professionalism was top notch. Showed up - no appointment and out the door in less than 2 hours with my problem solved. The communication was and professionalism was top notch. More

Nick Wilson as fantastic! He's great to work with and really knowledgeable, and professional, and went above and beyond to help me with my car. Highly recommend him as a servi He's great to work with and really knowledgeable, and professional, and went above and beyond to help me with my car. Highly recommend him as a service advisor! More

Nick Wilson is the best! ! His expertise and friendly approach makes me super comfortable dealing with him and I couldn't ask for a better service - thank you, Nick! ! His expertise and friendly approach makes me super comfortable dealing with him and I couldn't ask for a better service - thank you, Nick! More

Nick provided an outstanding service! He helped me from start to finish with all the issues I had with my car and I was super happy with how he handled everything. He was attentive (I had He helped me from start to finish with all the issues I had with my car and I was super happy with how he handled everything. He was attentive (I had a ton of questions) and extremely patient which made everything stress-free from me! More

Forrest (Check In) and Nick (Check Out) and Technician Mike McGory took excellent care of my vehicle. I had a gash in one of my rear tires and needed to have all 4 tires replaced and have my regular servi Mike McGory took excellent care of my vehicle. I had a gash in one of my rear tires and needed to have all 4 tires replaced and have my regular service done. They always do an excellent job and I always appreciate the video MPI so I can really see what needs to be completed. Also, Dan Albina checked in my car before I met with Forrest and was so sweet and courteous! More

Sales person Shane was very knowledgeable. Hussain was very good for finance. Overall experience was good. Hussain was very good for finance. Overall experience was good. More

I recently had my car serviced at this dealership and I couldn’t be happier with the experience. Jason Portillo was friendly and professional, and they completed my oil change and brake inspection on time. couldn’t be happier with the experience. Jason Portillo was friendly and professional, and they completed my oil change and brake inspection on time. I was kept updated throughout the process, and the waiting area was clean and comfortable. Highly recommend their service team for anyone needing reliable auto care! More

They sell and maintain great automobiles. My wife and I both enjoy the relationship both for the sale and the maintenance of our vehicles. My wife and I both enjoy the relationship both for the sale and the maintenance of our vehicles. More

Place is nice and clean however it took me over 3 hours waiting for my car the service agent didn’t get back to me right away when the car was ready i have to go and ask him about my car and the finished p waiting for my car the service agent didn’t get back to me right away when the car was ready i have to go and ask him about my car and the finished paper work was sitting on his desk. He could have done a better job. My daughter and i go to Pleasanton for services. Our RX and IS. Im hoping that next time will be better. More