Lexus of Pleasanton
Pleasanton, CA
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I purchased two new vehicles from this dealership in the past two years and also purchased a 7-year / 70,000 mile service plan. Their service department is clean, efficient, and informative. Received grea past two years and also purchased a 7-year / 70,000 mile service plan. Their service department is clean, efficient, and informative. Received great service recently from Service Writer Mick Palermo and Master Service Consultant Jason Portillo and the entire team. Thanks. More
Advisor Cody is a true professional. He's knowledgeable on various parts of the car system and gave us valuable recommendations. He updated us on the status of the repair work and is ple He's knowledgeable on various parts of the car system and gave us valuable recommendations. He updated us on the status of the repair work and is pleasant to work with. I also like the videos provided by technician Nick. He did an excellent job on diagnose the problems and fixed them completely. More
Sales and finance team were helpful and friendly. Not a lot of pushing unnecessary upgrades but made sure cx was aware of options and fully understood everything. Experience was stressfree and Not a lot of pushing unnecessary upgrades but made sure cx was aware of options and fully understood everything. Experience was stressfree and I enjoyed my time. Shoutout to Shane for taking care of everything. More
Excellent service at the Lexus of Pleasanton dealership. Special thanks to Jonathan Ocampo who helped me to get a great car with kind explanation in detail. I am a return customer here. Always clean and fri Special thanks to Jonathan Ocampo who helped me to get a great car with kind explanation in detail. I am a return customer here. Always clean and friendly environment. Highly recommended to get your next dream car! More
"Great service at the Lexus dealership, thanks to Jason Portillo. They were professional and kept me informed throughout. The dealership itself was comfortable. Recommended for Lexus maintenance." Portillo. They were professional and kept me informed throughout. The dealership itself was comfortable. Recommended for Lexus maintenance." More
Excellent service. All staff are friendly, knowledgeable and quick to respond to all inquiries. I especially commend Forest Yee. He is the ideal advisor! All staff are friendly, knowledgeable and quick to respond to all inquiries. I especially commend Forest Yee. He is the ideal advisor! More
Nick Wilson is the best service rep! He’a so knowledgeable & helpful! I always go to him & I hope you guys are paying him right so that I’ll never lose him He’a so knowledgeable & helpful! I always go to him & I hope you guys are paying him right so that I’ll never lose him More
Sales Service was excellent. Dealership has many knowlegable people working there. No pressure sales. Timley feedback, on time service. Sevrin Ellis was excellent in reaching bac Dealership has many knowlegable people working there. No pressure sales. Timley feedback, on time service. Sevrin Ellis was excellent in reaching back, proactive, respectful and a pleasure to work with. Sevrin used to follow up on teh car delivery time and used to update us periodically. He made the car buying exerience less stressful and a delight. More