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Lexus of Pleasanton

Pleasanton, CA

4.9
1,083 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,083 reviews

June 01, 2025

So lucky to have Russ Berkowitz be our salesman! The car we wanted to see wasn't on the lot and he found it brought it to us and was amazingily helpful during our process. Supportive and relaxing ex More

by ddibble1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Jun 04, 2025 -

Lexus of Pleasanton responded

Thank you Vk for sharing your car shopping experience with our teammate Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 31, 2025

I couldn’t have had a better experience choosing a car. The gentleman Thomas that helped me walked me through everything and made it so easy.. Great experience. More

by tracihammons1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Dodgion
Jun 04, 2025 -

Lexus of Pleasanton responded

Thank you tracihammons1 for sharing of your car shopping experience with our teammate Thomas here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 31, 2025

Excellent, quick, and knowledable! Had a great experience buying a new car. Shout out to Jake Petch for all his help. More

by fourwalkers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Rose
Jun 04, 2025 -

Lexus of Pleasanton responded

Thank you fourwalkers for sharing your car shopping experience with our teammates Jake and Rick and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 31, 2025

Couldn’t have had a better experience here. The salesmen are well trained to get you the car you want quick and easy and meet all your accommodations. I can’t say I’ve had a better experience a More

by Alexandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Jun 04, 2025 -

Lexus of Pleasanton responded

Thank you Alexandra for sharing of your experience with our teammate Joe here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 31, 2025

Smooth visit with Forrest Yee as I had a weird noise coming from the car so I brought it in to be looked at. He had me road test with a tech who heard the noise which they were able to eliminate. When More

by Justy2025
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Jun 04, 2025 -

Lexus of Pleasanton responded

Thank you Justy2025 for sharing of your recent experience with teammates Nick and Forrest during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 30, 2025

Jake the Sales guy was amazing! Honest, professional and a joy to do business with. More

by Desiree M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Jun 04, 2025 -

Lexus of Pleasanton responded

Thank you Desiree for sharing your car shopping experience with our teammate Jake and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 28, 2025

I loved working with Nick to make my RX look like new again. I had some leather damage (gotta love those furbabies) and they were able to help me get those repaired and prevent my interior from degrading More

by Kerri.Chicas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
May 30, 2025 -

Lexus of Pleasanton responded

Thank you Kerri for sharing of your experience with Nick and Forrest and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus RX. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 27, 2025

Excellent job by the service department. Everything was done in a timely manner. From the Service advisor to the Technician all were professional. More

by Lexus nx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zheng he, Nick Wilson
May 28, 2025 -

Lexus of Pleasanton responded

Thank you for sharing your experience with our teammates Nick and Zheng and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 25, 2025

Steve was great. Really appreciate him helping me throughout the buying process. He stayed late because it took a little longer, so I’m very appreciative of his commi More

by ashleyornano2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cacela
May 27, 2025 -

Lexus of Pleasanton responded

Congratulations ashleyornano2 on your new vehicle purchase and thank you for sharing of your experience our teammate Steve here at the dealership. We are committed to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions about your new car! Regards, Your Team @ Hendrick Lexus of Pleasanton

May 24, 2025

Jeanette Pettit was great to work with. Very helpful and energetic for 8:00am. Also was able to obtain a loaner car and that process was very fast. Great service. More

by Laureta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
May 27, 2025 -

Lexus of Pleasanton responded

Thank you Laureta for sharing of your experience with Jeanette and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Lexus of Pleasanton