Lexus of Pleasanton

This review is for Nick who deserves all the 5 stars! I went here for a multiple car issues and i was worried it’ll take a long time to fix. But with Nick’s help and efficiency, I was able to get a loane I went here for a multiple car issues and i was worried it’ll take a long time to fix. But with Nick’s help and efficiency, I was able to get a loaner car so I didn’t have to worry about what to use while my car is in the shop and it also didn’t take long for them to fix the issues. I’m very satisfied with the result and especially with the way Nick handled it from start to finish! More

Customer Review for Jake Petch – Lexus of Pleasanton We just purchased our second Lexus from Lexus of Pleasanton, and once again, Jake Petch made the whole experience easy and enjoyable. H Pleasanton We just purchased our second Lexus from Lexus of Pleasanton, and once again, Jake Petch made the whole experience easy and enjoyable. He is professional, knowledgeable, and genuinely cares about his customers. If you’re thinking about buying a Lexus, I highly recommend asking for Jake. He goes above and beyond to make sure you get the right car and the best service possible. That’s exactly why we came back to him after our first purchase a few months ago. Thanks again, Jake, for making our car buying experience outstanding! Allan of Fremont, CA More

I had my maintenance check done and oil change, Nick helped me and as always, he provided me with great customer service. I like how all the other staff here are very helpful as well and the shop is sup helped me and as always, he provided me with great customer service. I like how all the other staff here are very helpful as well and the shop is super nice. I love coming here for all my car service needs. More

This shop is very clean and the staff are very attentive and friendly. My advisor is Nick and he helped me with my oil maintenance recently. He also answered my other questions about possible repairs that m and friendly. My advisor is Nick and he helped me with my oil maintenance recently. He also answered my other questions about possible repairs that my car needs in the coming months when I’m ready for it. He’s not pushy and he always give me a very good recommendation! More

Great customer service experience c/o Nick. I asked my niece to come here and look for Nick for her car service needs and lo and behold! She was impressed by the great assistance that Nick prov I asked my niece to come here and look for Nick for her car service needs and lo and behold! She was impressed by the great assistance that Nick provided to her. He was very patient and honest! Keep up the good work, Nick and I'll keep on recommending you to people! More

My car had several issues and of course I came to this shop for help. As always, I booked with Nick. He never fails to impress me with his service, he gets the issue right away. He coordinates well with t shop for help. As always, I booked with Nick. He never fails to impress me with his service, he gets the issue right away. He coordinates well with the team and kept me updated from start to finish. I highly recommend Nick to everyone. He’s a great service advisor! More

Want to give Nick 5 stars for such an outstanding customer service! This is my go to shop for any of my car services and Nick is my advisor. He’s always efficient and I can count on him all the time! customer service! This is my go to shop for any of my car services and Nick is my advisor. He’s always efficient and I can count on him all the time! More

Russell was very accommodating and worked hard to find the exact vehicle that I was searching for the exact vehicle that I was searching for More

I travel one hour plus to get my cars serviced for the people are very friendly and knowledgeable people are very friendly and knowledgeable More

I wanted to share my appreciation for Jeanette and Joe at Pleasanton Lexus Service Department. They recently assisted me with routine maintenance and a wheel alignment on my Lexus. From start to finish, they Pleasanton Lexus Service Department. They recently assisted me with routine maintenance and a wheel alignment on my Lexus. From start to finish, they were outstanding. They clearly explained the work being done, provided a detailed timeline, and kept me informed every step of the way. Their professionalism and excellent communication made for an stress-free experience. I'll definitely be back for all my service needs and will be recommending them to friends and family. More