Back

Lexus of Pleasanton

Pleasanton, CA

4.9
1,038 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

Directions

By Type

Showing 1,038 reviews

November 28, 2024

Jason Portillo and the Lexus of Pleasanton are the ideal duo in terms of buying and servicing your car. Lexus makes great vehicles and Jason provides the highest level of customer service and customer satis More

by Sahij Deol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cacela, Jason Portillo, Jeanette Pettit
Nov 29, 2024 -

Lexus of Pleasanton responded

Thank you Sahij for sharing your experience with Jason and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership over the years. Please feel free to let us know if there are ever any questions, we are here to h elp! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 27, 2024

My dealership coordinator treated me with respect and handled everything very professionally. He made it a positive experience and even found a discount I didn’t know about! More

by Bevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clutter
Nov 29, 2024 -

Lexus of Pleasanton responded

Thank you Bevy for sharing your recent experience with our teammate John during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Lexus. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 27, 2024

Jimmy was helpful, knowledgeable and extremely kind he gave us superior customer service 10/10 highly recommended. More

by Ronnesha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy, Andre, Jeremey Halden
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you Ronnesha for sharing your car shopping experience with our teammates Jimmy, Andrew and Jeremy here at the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 26, 2024

Jason Portillo is the greatest ! He always goes above and beyond no matter what. His customer service is unmatched and genuinely cares. More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you AD for allowing our teammate Jason and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

November 26, 2024

Jason Portillo is the best! ! He treats you like family and really takes the time to get to know you. It’s also so easy to contact him or ask any questions. He’s honest and kind. More

by Liv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you Liv for sharing your experience with our teammate Jason and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 23, 2024

Nick Wilson and Forrest were an incredible team! They were professional, efficient, and made sure every detail was taken care of. Their dedication to great service really stood out. More

by Mrthy18Z
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Nov 27, 2024 -

Lexus of Pleasanton responded

Thank you Martine for sharing of your recent experience with teammates Nick and Forrest during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 23, 2024

Nick Wilson is simply outstanding! His professionalism, expertise, and genuine care for his clients set him apart. I’m beyond satisfied with his service and would highly recommend him. More

by MarieClaire47
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you Mary for allowing our teammate Nick and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

November 22, 2024

Nick Wilson went above and beyond to help me. His professionalism and friendly demeanor turned a potentially stressful situation into a seamless experience. Five stars all the way! More

by AbrahamSy_19
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you Abraham for allowing us to provide care for your Lexus and for sharing of your experience with teammate Nick. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 22, 2024

Working with Nick and Forrest was a pleasure. Their attention to detail, clear communication, and dedication to excellent service made all the difference. Truly top-notch! More

by Noel D.V.
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you Noel for allowing us to earn your business and for sharing of your experience with our teammates Nick and Forrest and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 22, 2024

Nick and Forrest both exceeded all my expectations! They are both prompt, thorough and genuinely cared about ensuring I had a great experience. I wouldn’t hesitate to recommend these 2! More

by John
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you John for allowing us to earn your business and for sharing of your experience with our teammate Nick and Forrest and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

...
19
...