Lexus of Pleasanton
Pleasanton, CA
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First time taking my car to be serviced today. Everyone was very nice in taking care of me. Mick got me checked in and out very quickly which made it a great experience. Thank you Lexus of Plea Everyone was very nice in taking care of me. Mick got me checked in and out very quickly which made it a great experience. Thank you Lexus of Pleasanton! More
Experience was painless and I was given great support and service. I ordered a dashcam installation and the next day had an appointment set up. A very easy process of explaining what I wanted and Mick to service. I ordered a dashcam installation and the next day had an appointment set up. A very easy process of explaining what I wanted and Mick took care of the rest. Also received complimentary service check and wash. I had some issues setting up the mobile app for the dashcam, so Mick grabbed Enrico to help me figure it out. More
I have had consistently excellent service in my dealings with the Pleasanton Lexus Service Department. My most recent service advisor was Mick Palermo. Mick assisted with my last two service appointments . with the Pleasanton Lexus Service Department. My most recent service advisor was Mick Palermo. Mick assisted with my last two service appointments . He was personable, professional and efficient. I would highly recommend Mick and the service team in Pleasanton. Lisa More
I purchased two new vehicles from this dealership in the past two years and also purchased a 7-year / 70,000 mile service plan. Their service department is clean, efficient, and informative. Received grea past two years and also purchased a 7-year / 70,000 mile service plan. Their service department is clean, efficient, and informative. Received great service recently from Service Writer Mick Palermo and Master Service Consultant Jason Portillo and the entire team. Thanks. More