Lexus of Pleasanton

Jeanette has been my service advisor since I purchased my car back in 2017. I only come see her when she’s working. She’s very knowledgeable, pleasant and friendly to work with. car back in 2017. I only come see her when she’s working. She’s very knowledgeable, pleasant and friendly to work with. More

Initially, I only intended to browse your selection as I was still in the early stages of deciding on a new car. However, due to the friendly and responsive nature of your associates, and particularly the e was still in the early stages of deciding on a new car. However, due to the friendly and responsive nature of your associates, and particularly the exceptional assistance from one of your sales team members, I ended up purchasing a new vehicle. The sales associate who helped me was extremely knowledgeable and took the time to thoroughly explain all the available options and choices, making the decision-making process clear and straightforward. This positive experience was a welcome contrast to a very unsatisfactory visit I had at another dealership the previous day. More

Bought my 1st car from this dealership. I would do that again with Mr. Chris King. He got the knowledge and calm demeanor. Thank you Mr. King. I would do that again with Mr. Chris King. He got the knowledge and calm demeanor. Thank you Mr. King. More

Excellent service and everything good and I don’t have any issues that service. It’s excellent. any issues that service. It’s excellent. More

Chris King was a pleasure to work with and a consummate professional. Made the buying experience easy and pressure free. Would definitely go back and work with Chris again! professional. Made the buying experience easy and pressure free. Would definitely go back and work with Chris again! More

We had a wonderful experience at Lexus of Pleasanton! From the initial online chat to the moment we walked into the showroom, the staff was welcoming, professional, and genuinely helpful. Our salesperson From the initial online chat to the moment we walked into the showroom, the staff was welcoming, professional, and genuinely helpful. Our salesperson, Chris King, took the time to understand exactly what we were looking for and guided us through the entire process. He was incredibly knowledgeable, transparent about pricing, and answered all of our questions with patience and care. The dealership had an excellent selection of vehicles, but the specific model and color we wanted was in high demand and not available at the time. Chris kept an eye out for us and stayed in constant communication. When another customer canceled their reservation, he immediately reached out and quickly secured the vehicle for us. The very next day, the car arrived—and it was exactly what we wanted! We couldn’t be happier. Overall, I highly recommend Lexus of Pleasanton to anyone in the market for a car. More

Consistently Outstanding Service – Leo Knowles Is the Best in the Business! I can't say enough great things about Leo Knowles at Lexus of Pleasanton. I've purchased several vehicles from Leo over the Best in the Business! I can't say enough great things about Leo Knowles at Lexus of Pleasanton. I've purchased several vehicles from Leo over the years, and so has my family—and every single experience has been nothing short of outstanding. Leo is the kind of salesperson you wish you could find everywhere. He's trustworthy, knowledgeable, patient, and incredibly professional. From the very first car I bought from him to my most recent Lexus, Leo has always made the process seamless and enjoyable. He takes the time to truly understand what you're looking for and never pushes anything that doesn't fit your needs. What stands out most about Leo is his consistency. Every visit, every call, every question—he's there with a positive attitude and a deep understanding of the Lexus brand. That level of service is why I always refer friends, family, and colleagues to him without hesitation. He’s become our go-to guy for all things Lexus. If you’re looking for a Lexus and want someone who truly cares about your experience—not just making a sale—Leo Knowles is your guy. He sets the gold standard for what a luxury car buying experience should be. Thank you again, Leo, for your continued excellence. You’ve earned a customer for life. More

First time purchasing a car through Lexus of Pleasanton. My sales person was Augny Habib, and she was great throughout the whole entire process of buying my car. Syed Hussein was also great with the financ My sales person was Augny Habib, and she was great throughout the whole entire process of buying my car. Syed Hussein was also great with the finance department. I would highly recommend anyone who is interested in purchasing a car through Lexus of Pleasanton for their professionalism and sales of completion with this company. More

Russell spent time to review all features in my car. That was very helpful. He was nice guy. That was very helpful. He was nice guy. More

We have bought two new vehicles from this dealer and paid extra for the warranty and care. But seems like there is a huge disconnect and differences between their financing and service department. regarding extra for the warranty and care. But seems like there is a huge disconnect and differences between their financing and service department. regarding extra warranty coverage. Some of the services we paid extra when financing with Lexus is not what repair shop covers. Also their service department should learn to treat customers with more curtesy and be helpful. It should come from managers. More