Lexus of Pleasanton

I came in for service maintenance on a 2015 RX 350 that I purchased from the Lexus dealer in Sacramento a year ago. I had a few minor issues that needed more examination. Everyone at this dealer was super ni purchased from the Lexus dealer in Sacramento a year ago. I had a few minor issues that needed more examination. Everyone at this dealer was super nice, extremely efficient and very knowledgeable. In addition to service maintenance, I got new pads on my front brakes. Everything was done by the end of the day. At the same time I got a several recommendations for preventative maintenance services that I will probably get within the next several months to make sure my Lexus stays in top running condition. Now I know why Lexus autos get the best reliability ratings in Consumer Reports: 1) they don't miss a thing and 2) they handle everything brought their way with the utmost care, Thank you Ron and everyone else at Lexus of Pleasanton. Oh, I forgot. They even washed my car for no extra money. More

JEANNETTE AND DOMINIC IN SERVICE WERE GREAT! KEEP UP THE GOOD WORK! LEXUS OF PLEASANTON IS LUCKY TO HAVE THEM! KEEP UP THE GOOD WORK! LEXUS OF PLEASANTON IS LUCKY TO HAVE THEM! More

My 81 year old mother-in-law took her car in as the check engine light was on. They diagnosed it quickly and had the car back to her in just a matter of days. The communication from Forrest Ye was top notc engine light was on. They diagnosed it quickly and had the car back to her in just a matter of days. The communication from Forrest Ye was top notch! More

Nick Wilson made my service experience amazing. I was in and out quickly and my Lexus was taken care of. Love coming to get my vehicle serviced in Pleasanton. Thank you so much nick and the Lexus o I was in and out quickly and my Lexus was taken care of. Love coming to get my vehicle serviced in Pleasanton. Thank you so much nick and the Lexus of Pleasanton service team. More

Jonathan and DJ the Manager was very accommodating, they made my family feel very welcome, Lexus Pleasanton is lucky to have them on their team, thank you very much made my family feel very welcome, Lexus Pleasanton is lucky to have them on their team, thank you very much More

Fastest service ever and great service by Jeanette and Vanessa . So much better experience than previous dealer Vanessa . So much better experience than previous dealer More

I bought my Lexus 330RX at Lexus of Pleasanton in 2005. ..I am still driving the car. Jason Portillo is my service guy! He has always been great! Helpful, patient. Just a wonderful guy. He introduced me t ..I am still driving the car. Jason Portillo is my service guy! He has always been great! Helpful, patient. Just a wonderful guy. He introduced me to Steve Cacela in sales. Now I am looking forward to a new Lexus. With Steve's help I decided on the best car for me. I know I will always be in good hands at this Lexus dealership..! More

The whole process went very smoothly thanks to the professionalism of the employees of this car dealership MANDEEP KUMAR MAHI, KENNY DASS, JEREMY HALDEN and PURU SAINI. I received detailed information professionalism of the employees of this car dealership MANDEEP KUMAR MAHI, KENNY DASS, JEREMY HALDEN and PURU SAINI. I received detailed information about the cars and the terms of purchase. More

My husband and I recently brought our car to Lexus Pleasanton for maintenance, we couldn’t be more impressed with the service we received. From start to finish, the experience was seamless, thanks to Pleasanton for maintenance, we couldn’t be more impressed with the service we received. From start to finish, the experience was seamless, thanks to the incredible support from Jason Portillo. Jason went above and beyond to ensure everything was handled efficiently and professionally. He took the time to explain what needs to be done, answered all our questions, and made sure we were comfortable every step of the way. The service was completed promptly and they have a beautiful lounge to stay while waiting for our car. If you’re looking for a dealership that provides top-notch maintenance with exceptional customer service, I highly recommend Lexus Pleasanton. Thank you, Jason for making this such a positive experience! More

The hospitality at this dealership was exceptional. Everyone who helped made it a easy transaction. Everyone who helped made it a easy transaction. More