Lexus of Pleasanton

Friendly and knowledgeable staff. My service rep, John Clutter, was excellent. Overall a great experience. My service rep, John Clutter, was excellent. Overall a great experience. More

Rick Rose is absolutely amazing! Called me on his day off to see what I was looking for and came back with a better deal. Had the car ready with a bow when I arrived at the dealershi Called me on his day off to see what I was looking for and came back with a better deal. Had the car ready with a bow when I arrived at the dealership. Extremely responsive, kind, and a good person. The Finance gentleman I would not recommend (Jeremy). Very pushy saying “you have to do this” and then when I pushed back he changed his tune. Wonder how many people he has bullied into things they may not need. More

Lexus of Pleasanton and Jeanette in particular have been great in helping manage the service, loaner, setting ETA and communicating. Great place and people! great in helping manage the service, loaner, setting ETA and communicating. Great place and people! More

The service experience at Lexus of Pleasanton is so stellar that I have driven from Oakland for years to have my car serviced there. It is a smooth operation from scheduling to completion. The waiting stellar that I have driven from Oakland for years to have my car serviced there. It is a smooth operation from scheduling to completion. The waiting room is spacious & pleasant. Loaner cars are readily available if needed , as well as transportation to nearby locations if one desires.. I have worked with Jason Portillo for many years. Not only is he exceptionally personable, I know I can trust his recommendations to keep my car running smoothly. More

Got a good deal and great service from Gavin/Salesperson, Greg/Mgr. and Vincent in finance. Greg/Mgr. and Vincent in finance. More

It is a relief to know that our Lexus RX300 is now in great shape for driving after a 30K mile service at Lexus of Pleasanton. Gary Chan was welcoming and informative every step of the way and coordinat great shape for driving after a 30K mile service at Lexus of Pleasanton. Gary Chan was welcoming and informative every step of the way and coordinated the service with our schedule. The waiting room is pleasant and accommodating. I bought the vehicle from Lexus of Pleasanton and have returned for all of our service needs. They are reliable and give excellent service. More

I was in a bind because my oil change was screwed up by Valvoline a few days before. Nicholas Wilson came to the rescue! He was able to get me in and my car fixed in a timely manner. I’m so grateful! Valvoline a few days before. Nicholas Wilson came to the rescue! He was able to get me in and my car fixed in a timely manner. I’m so grateful! More

Outstanding service, never disappointed! The people Lexus Pleasanton have treated me wonderfully! I will always feel grateful for the service they provide. The people Lexus Pleasanton have treated me wonderfully! I will always feel grateful for the service they provide. More

Very Good service a like Nice car I'm very happy I liked how I explained myself liked how I explained myself More

Jason Portillo was so helpful to me and very responsive to my service request.He was able to squeeze my vehicle to his very tight schedule. He also made a very good recommendation on the preventive mainten to my service request.He was able to squeeze my vehicle to his very tight schedule. He also made a very good recommendation on the preventive maintenance of my vehicle considering its age. I greatly appreciate the service and tender loving care being accorded to my vehicle. Very happy with experience at Lexus of Pleasanton. More