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Lexus of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,080 Reviews
Call Dealership (877) 554-5927
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4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,080 reviews

April 02, 2025

My service was performed on time and my service representative explained everything to me. I waited at the dealership and I appreciated the clean and comfortable lounge area. More

by SteveP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cerdan
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Apr 06, 2025 -

Lexus of Pleasanton responded

Thank you SteveP for choosing our dealership and allowing us to earn your business. We appreciate your feedback and sharing of your experience with our teammate Alex and our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 01, 2025

The sales people here were very kind and helpful. The one who helped me out was Frederick A. Rose # 57492 who answered in great detail whenever I asked questions. I bought a 2019 Lexus RX350L and Lex More

by Nancy Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick A. Rose
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March 31, 2025

Brought my wife’s car in for service and was helped by Forrest. He is honest and got me in and out. If I could give 10 stars I would. More

by Teds
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
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Apr 05, 2025 -

Lexus of Pleasanton responded

Thank you Tedsfor allowing us to provide care for your Lexus and for sharing of your experience with teammates Nick and Forrest. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 30, 2025

Russell Berkowitz was my salesman. He did a fantastic job. He was very knowledgeable and explained everything upfront and made my purchase of my new RX very easy More

by lboro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
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Apr 04, 2025 -

Lexus of Pleasanton responded

Thank you lboro for sharing your car shopping experience with our teammate Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 30, 2025

The experience was amazing and I would highly recommend Russell as a sales person for anybody walking into this dealership! He was thorough and patient! More

by Dlberk918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Report | Print
Apr 04, 2025 -

Lexus of Pleasanton responded

Thank you Dlberk918 for sharing of your car shopping experience with our teammate Russell here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 29, 2025

All of the people that we interacted with were very professional. We enjoyed the modern design of your dealership and lounge area. More

by charles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Alhandarish...sales
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Apr 04, 2025 -

Lexus of Pleasanton responded

Thank you charles for sharing of your experience with our teammate Nader while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 28, 2025

Outstanding customer service! Lexus of Pleasanton really makes you feel like a valued, important client and every person I interacted with was professional and ensured my question More

by Anthonym0621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cacela, Jason Portillo
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Apr 04, 2025 -

Lexus of Pleasanton responded

Hi Anthonym0621, thank you for taking the time to leave a 5-star review for us at Lexus of Pleasanton. We're happy we could meet your expectations! We hope to see you soon! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 28, 2025

Excellent service, professional, friendly, attention to details, and completed within the timeframe as promised when I arrived. More

by Fli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Damian
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Apr 04, 2025 -

Lexus of Pleasanton responded

Thank you Fli for sharing your experience with our teammate Damian and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 28, 2025

Nick is absolutely great! I came in for my car maintenance and some other issues and he helped me understand everything, especially the pricing. He's very patient with me and More

by LuanneMika
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
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Apr 04, 2025 -

Lexus of Pleasanton responded

Thank you Makie_Dy for allowing our teammate Nick and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

March 27, 2025

Very professional technician teach us how to operate my new car NX 450 H plus also we bought this car from Lexus of Pleasanton Those sales persons they are very nice and patient to explain detail about thi More

by Kuanchyun
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Choy, Gavin Lam
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Mar 28, 2025 -

Lexus of Pleasanton responded

Thank you Kuanchyun for sharing your car shopping experience with our teammates Greg and Gaving and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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