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Lexus of Pleasanton

Pleasanton, CA

4.9
1,033 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,033 reviews

January 30, 2025

Forrest is friendly and knowledgeable. Would recommend him and the service department to anyone that asks. Keep up the great work. More

by Markus H
Recommend Dealer
Yes
Employees Worked With
Maria Vieira, Forrest Yee
Jan 31, 2025 -

Lexus of Pleasanton responded

Thank you Markus for choosing our dealership and allowing us to earn your business. We appreciate your feedback and sharing of your experience with our teammate Forrest and our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 28, 2025

If you’re thinking that f buying a new car please make Lexus the n Pleasanton Ca your first choice you can’t go wrong. They have the best team from the beginning to the end. Thank you Lexus More

by johnsonelana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Jan 31, 2025 -

Lexus of Pleasanton responded

Hi johnsonelana, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Pleasanton! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 28, 2025

Mandeep was very personable, professional, and informative. He did a great job over the phone when I first called to inquire about a vehicle. He took time to come & show me the car on his day off. More

by Butterfly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mandeep
Jan 31, 2025 -

Lexus of Pleasanton responded

Thank you Butterfly for sharing of your experience with our teammate Mandeep here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 25, 2025

They were. Very helpful, kind and funny. I am very satisfied with service I received More

by Sherillcampos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Dodgion, Jeremey Halden
Jan 28, 2025 -

Lexus of Pleasanton responded

Congratulations Sherillcampos on your recent vehicle purchase and thank you for sharing of your experience with teammates, Thomas and Jeremy while at our dealership. We are focused on learning and improving our guest experience as well as committed to becoming your Lexus ownership partner, so please feel free to let us know if there are ever any questions about your new car! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 25, 2025

My advisor Jason Portillo was very nice and informative going through the repairs of my vehicle. I always go to Lexus for repairs as I’ve had good experiences in the past and they provide premium service. More

by gdreview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jan 28, 2025 -

Lexus of Pleasanton responded

Thank you gdreview for allowing our teammate Jason and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

January 24, 2025

I had an excellent experience working with Russell and Victor. Very professional and knowledgeable. I highly recommend Hendricks Lexus of Pleasanton when buying a car. More

by yailiss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz, Victor Banales
Jan 26, 2025 -

Lexus of Pleasanton responded

Thank you yailiss for taking a moment to share your experience with our teammates Russell and Victor during your visit with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 23, 2025

Joe was amazing help with me purchasing my new Lexus. From showing me the available options, helping through the order process and the constant updates on the progress. Once the day arrived he treated More

by wimfeldiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Jan 26, 2025 -

Lexus of Pleasanton responded

Thank you wimfeldiv for sharing your car shopping experience with our teammate Joe and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 17, 2025

Absolutely great experience, top notch service. Waits only approximately an hour for oil/filter change and video inspection with a car wash. More

by MChang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Gu
Jan 17, 2025 -

MChang responded

Great job , completed in a timely manner. Denny Gu very helpful and courtesy. We had a follow up the next day , trying to research option options for replacement of headlight housing. Very generous helpful.

January 17, 2025

Service is always quick, professional and of course very knowledgeable and friendly. Jeanette is outstanding Witcher customers and such a joy to work with. More

by Lisa M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Jan 22, 2025 -

Lexus of Pleasanton responded

Thank you Lisa for allowing us to earn your business and for sharing of your experience with our teammate Jeanette and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 17, 2025

I have been working with Lexus of Pleasanton for over 20 years. Their service has only gotten better and better. On this last visit our service advisor, Darlene Hall, took extra time with us. The videos of More

by Ali L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Hall
Jan 22, 2025 -

Lexus of Pleasanton responded

Thank you Ali for sharing of your experience with Darlene and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your NX450h+ and RX 350. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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