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Lexus of Pleasanton
Pleasanton, CA
1,173 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,173 reviews
September 15, 2025
Great dealership of Lexus of Pleasanton and salesperson,William Wong who helped me to get the new car (RX350h).Amazing to purchase the right car to enjoy to drive and sharing of experience.I'll salesperson,William Wong who helped me to get the new car (RX350h).Amazing to purchase the right car to enjoy to drive and sharing of experience.I'll recommend him to my friends and relatives such a guy also thank to Finance and Insurance Specialist Syed Hussain who explained a lot of coverage. Sincerely , Dennis Chao More
by dna1213
Employees Worked With
Saleperson William Wong & Finance Dept Syed Hussain
September 15, 2025
Met with Jeanette Petit (my guy Jason P was away at training) and she was FANTASTIC. Friendly. Honest. Great communication. And got me a loaner no problem when it turned out my car needed a part which training) and she was FANTASTIC. Friendly. Honest. Great communication. And got me a loaner no problem when it turned out my car needed a part which would not arrive until the next morning. When my car was done she called me right away to let me know. Plus she hooked me up with a car wash!!! With Jason P and now Jeanette I will only be taking my Lexus to Lexi’s of Pleasanton for service. More
by mikesklut
Employees Worked With
Jason Portillo, Jeanette Pettit
September 13, 2025
Met Gavin Lam , salesperson who is so helpful in finding a right NX hybrid, very professional manner with thoughtful service. I strongly recommend Gavin for whoever looking to buy a Lexus. a right NX hybrid, very professional manner with thoughtful service. I strongly recommend Gavin for whoever looking to buy a Lexus. More
by AA
Employees Worked With
Gavin Lam
September 13, 2025
Responsive and exceptional service. Russell explained many features which was helpful. He also came in on his day off to help us close this deal as we have been looking for this partic Russell explained many features which was helpful. He also came in on his day off to help us close this deal as we have been looking for this particular model and color for awhile. More
by johneg2u
Employees Worked With
Russell Berkowitz
September 13, 2025
Great shop, always clean and have great staff! Nick is my service advisor and I recommend him to people all the time. He’s very professional, he knows his job well and is not pushy. He recommends Nick is my service advisor and I recommend him to people all the time. He’s very professional, he knows his job well and is not pushy. He recommends just what I need and explain everything so well. More
by Pia Mchdo
Employees Worked With
Nick Wilson
September 13, 2025
Russell has been amazing to work with when purchasing my Lexus LS! He went above and beyond my expectations to deliver quality service and an outstanding overall experience. You have gained a loyal customer Lexus LS! He went above and beyond my expectations to deliver quality service and an outstanding overall experience. You have gained a loyal customer! Thank you! More
by Mike Avelino
Employees Worked With
Russell berkowitz
September 12, 2025
We walked in almost closing time and William Wong was very helpful and accommodating. We ended up coming back the next morning and bought the car we wanted. He was very patient and explained everything w very helpful and accommodating. We ended up coming back the next morning and bought the car we wanted. He was very patient and explained everything we asked. Excellent Customer Service. Highly recommended. More
by Lor5586
Employees Worked With
William Wong
September 12, 2025
Big thanks to Nick for such a great customer service! I came here for engine issues and came back afterwards for oil change. He’s so attentive and so easy to work with. He always follow up as well and I I came here for engine issues and came back afterwards for oil change. He’s so attentive and so easy to work with. He always follow up as well and I really appreciate that! More
by Joe.Brian
Employees Worked With
Nick Wilson
September 11, 2025
This review is for Nick who deserves all the 5 stars! I went here for a multiple car issues and i was worried it’ll take a long time to fix. But with Nick’s help and efficiency, I was able to get a loane I went here for a multiple car issues and i was worried it’ll take a long time to fix. But with Nick’s help and efficiency, I was able to get a loaner car so I didn’t have to worry about what to use while my car is in the shop and it also didn’t take long for them to fix the issues. I’m very satisfied with the result and especially with the way Nick handled it from start to finish! More
by Lucas@Marshall
Employees Worked With
Nick Wilson
