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Lexus of Pleasanton
Pleasanton, CA
1,038 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,038 reviews
April 22, 2025
Brought my car in for a full brake job and was blown away by the service. Nick checked me in, explained the process thoroughly, and Forrest followed up with updates the next day. Both were incredibly profess by the service. Nick checked me in, explained the process thoroughly, and Forrest followed up with updates the next day. Both were incredibly professional, friendly, and made sure I was confident in the work being done. My brakes feel amazing—couldn’t ask for better service. More
by Thea.S
Employees Worked With
Nick Wilson, Forrest Yee
April 22, 2025
I purchased a new car at Lexus Pleasanton yesterday. Thomas Dodgion was our sales and leasing consultant, I cannot say enough about how helpful, consultative, and professional he was. It made the whole Thomas Dodgion was our sales and leasing consultant, I cannot say enough about how helpful, consultative, and professional he was. It made the whole process a true luxury experience. He definitely earned a customer for life this week! From talking to me on the phone and truly getting an understanding of what I wanted, to getting me in for an appointment and making the whole buying experience not only pleasurable but quick and seamless. Victor in finance was also a pleasure. Lexus of Pleasanton has a top tier team, anyone thinking of getting a new car should pay them a visit first! More
by nkolmiller
Employees Worked With
Thomas Dodgion
April 22, 2025
Work with Kevin Chow! He exerts impeccable professionalism, honesty and care. I worked with 10 dealerships in the area and his personal approach, honesty and complete unde He exerts impeccable professionalism, honesty and care. I worked with 10 dealerships in the area and his personal approach, honesty and complete understanding of both the inventory and your needs as a customer is what made me go with Lexus of Pleasanton. At no point I felt being “sold” to. Instead, Kevin helped answer all my questions, helped me evaluate pros and cons in terms of selection and finance, and kept full transparency into the process end to end. He even double checked with me after I got my car to make sure everything is ok. Kevin will be getting all my business and will be the one I refer my friends to. Very happy with my purchase and the overall experience. More
by olga.convey
Employees Worked With
Kevin Chow, Jeremey Halden
April 20, 2025
Just bought a car today for Lexus of Pleasanton, Sales consultant Joseph Minster and sales manager Puru Saini made the process smooth and stress free. I'd recommend this dealership to anyone looking for a consultant Joseph Minster and sales manager Puru Saini made the process smooth and stress free. I'd recommend this dealership to anyone looking for a car. Thank you. More
by morales.sc
Employees Worked With
Joe Minster
April 19, 2025
Russell was GREAT and So helpful. His easy-going demeanor and straight-forward approach made our experience at Luxor a pleasure! Thanks again. His easy-going demeanor and straight-forward approach made our experience at Luxor a pleasure! Thanks again. More
by Don H.
Employees Worked With
Russell Berkowitz
April 17, 2025
Consistent 5-start service. Great team and always delivers on time. Have used their services for several years and have never been disappointed. Great team and always delivers on time. Have used their services for several years and have never been disappointed. More
by Leon Lopez
Employees Worked With
Jason Portillo
April 17, 2025
Russell has been more than professional and personable from start to finish, even when I was running him ragged. He was awesome and I recommend him as a salesman from start to finish, even when I was running him ragged. He was awesome and I recommend him as a salesman More
by Gjmcaleer
Employees Worked With
Russell Berkowitz
April 17, 2025
Working with Drew in service dept is always a good experience. No waiting, good follow up, knowledgeable , easy to work with. I would definitely recommend Pleasanton dealership. experience. No waiting, good follow up, knowledgeable , easy to work with. I would definitely recommend Pleasanton dealership. More
by chaslan
Employees Worked With
Drew Hopkins
