Lexus of Pleasanton

5 stars for Nick! Thanks so much Nick for helping my daughter in her car issues. She’s a new driver and truly doesn’t know yet much about car issues so it’s her 1st ti Thanks so much Nick for helping my daughter in her car issues. She’s a new driver and truly doesn’t know yet much about car issues so it’s her 1st time too to have her car done. Quite stressful for her as she had to go back to school after the holidays and can’t afford to not have a car to drive but thanks to Nick’s ever reliable services and constant follow-ups that my daughter was able to pick up her car before she returns to her dorm! More

Service is always quick, professional and of course very knowledgeable and friendly. Jeanette is outstanding Witcher customers and such a joy to work with. knowledgeable and friendly. Jeanette is outstanding Witcher customers and such a joy to work with. More

I have been working with Lexus of Pleasanton for over 20 years. Their service has only gotten better and better. On this last visit our service advisor, Darlene Hall, took extra time with us. The videos of years. Their service has only gotten better and better. On this last visit our service advisor, Darlene Hall, took extra time with us. The videos of our cars (2022 NX450h+ and 2017 RX 350) were thorough and the techs spoke clearly. But Darlene also reviewed the service videos with us while keeping us abreast of both of our cars being serviced that day. Her sparkling personality and obvious knowledge were an absolute pleasure. More

Absolutely great experience, top notch service. Waits only approximately an hour for oil/filter change and video inspection with a car wash. Waits only approximately an hour for oil/filter change and video inspection with a car wash. More

Love Jason! ! Beyond helpful! All staff made sure I was helped out and were kind ! Beyond helpful! All staff made sure I was helped out and were kind More

I came in for service maintenance on a 2015 RX 350 that I purchased from the Lexus dealer in Sacramento a year ago. I had a few minor issues that needed more examination. Everyone at this dealer was super ni purchased from the Lexus dealer in Sacramento a year ago. I had a few minor issues that needed more examination. Everyone at this dealer was super nice, extremely efficient and very knowledgeable. In addition to service maintenance, I got new pads on my front brakes. Everything was done by the end of the day. At the same time I got a several recommendations for preventative maintenance services that I will probably get within the next several months to make sure my Lexus stays in top running condition. Now I know why Lexus autos get the best reliability ratings in Consumer Reports: 1) they don't miss a thing and 2) they handle everything brought their way with the utmost care, Thank you Ron and everyone else at Lexus of Pleasanton. Oh, I forgot. They even washed my car for no extra money. More

JEANNETTE AND DOMINIC IN SERVICE WERE GREAT! KEEP UP THE GOOD WORK! LEXUS OF PLEASANTON IS LUCKY TO HAVE THEM! KEEP UP THE GOOD WORK! LEXUS OF PLEASANTON IS LUCKY TO HAVE THEM! More

My 81 year old mother-in-law took her car in as the check engine light was on. They diagnosed it quickly and had the car back to her in just a matter of days. The communication from Forrest Ye was top notc engine light was on. They diagnosed it quickly and had the car back to her in just a matter of days. The communication from Forrest Ye was top notch! More

Nick Wilson made my service experience amazing. I was in and out quickly and my Lexus was taken care of. Love coming to get my vehicle serviced in Pleasanton. Thank you so much nick and the Lexus o I was in and out quickly and my Lexus was taken care of. Love coming to get my vehicle serviced in Pleasanton. Thank you so much nick and the Lexus of Pleasanton service team. More

Jonathan and DJ the Manager was very accommodating, they made my family feel very welcome, Lexus Pleasanton is lucky to have them on their team, thank you very much made my family feel very welcome, Lexus Pleasanton is lucky to have them on their team, thank you very much More